We booked 4 rooms at this hotel over the New Year period. Check in was good, but we ended up with rooms on all different floors and although we asked for road facing, we ending up getting the lousy view of the wall behind the hotel. The room itself is extremely tiny, hardly any room to move. Bathroom was clean. 3-in-1 cleansing liquid provided in bathroom which serves as a Shampoo, Shower Gel, Soap.
Breakfast was simple with the same variety everyday, not good for a 5 night stay. Staff can barely speak ENGLISH for a UK hotel. I was astonished. It was beyond me, that I came to England and the front desk staff both could hardly get a basic English word out. This was dissapointing as they could not assist with transport or simple subway questions.
On the plus side, wifi was free, breakfast was included and the lobby is quite clean, neat and welcoming. Location is perfect as its a 3min walk to the Finchley stop on the Jubilee Line. Connects to Madame Tussauds museum in just 1 stop which is Baker Street. You can also catch the hop on hop off bus in Baker street.
All in all, a decent stay but my next trip to London, I'll be looking for a better hotel.
- Official Description (provided by the hotel):
- Experience the enjoyment of a warm welcome & benefit from convenient location at the Holiday Inn Express London-Swiss Cottage – 7 minutes from central London.This newly renovated, contemporary hotel, has excellent transport links being adjacent to Finchley Road Tube station. Finchley Road & Frognal overground station is also only 3 mins walk from the Holiday Inn Express London-Swiss Cottage. National Express coaches serving Stansted & Luton stop directly outside the hotel. Enjoy sightseeing & the culture London has to offer by hopping on an 82, 113 or 13 Routemaster bus.Attentive, friendly & multi-lingual staff are waiting to welcome you 24 hours a day to make you feel comfortable and at home by providing you with information about the local area & beyond.Begin & end your day in friendly, sociable surroundings - Start your day with our compliments with free Continental Breakfast & a selection of hot items from the buffet.Relax & unwind after a day’s business or sightseeing in our Cocktail Lounge by enjoying a leisurely drink or one of our speciality hot beverages.42" plasma screens keep you up to date with current affairs and sporting events.Holiday Inn Express London-Swiss Cottage has one naturally lit, fully air-conditioned meeting perfect for business meetings for up to 25 people. Our lobby area with wireless internet serves as a break out area for lunches and offers secluded areas suitable for private meetings.The Holiday Inn Express London-Swiss Cottage is two train stops from Lord’s Cricket Ground, 4 stops from the West End, Theatreland & central London. It is one train stop from Wembley and with excellent transport links, Westfield (White City & Stratford), Earls Court, Heathrow Airport, Hampstead, Camden Market, Kings Cross St Pancras (Eurostar) and Euston are all in easy reach.When travelling by car, the Holiday Inn Express London-Swiss Cottage is conveniently located outside the congestion zone. Our hotel has limited on site parking. ... more less
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- Also Known As:
- Holiday Inn Express London-Swiss Cottage Hotel London
- Holiday Inn London