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“London Marathon Weekend” 4 of 5 bubbles
Review of Holiday Inn Express London - Greenwich

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Holiday Inn Express London - Greenwich
Ranked #329 of 1,089 Hotels in London
Irvine, United Kingdom
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“London Marathon Weekend”
4 of 5 bubbles Reviewed 2 July 2014

Well located for event and well pleased with choice
The staff could not have been more helpful
The food was a standard HIE menu which is good enough for most people
The room could have been cleaner but tht is me being picky

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,164 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Carmarthen, United Kingdom
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 July 2014 via mobile

Stayed at this holiday inn express for 1 night so my daughter could attend a concert at 02.
I was able to check in early which was great. All the staff were pleasant and helpful. We had a sixth floor room which faced the A2, we were not disturbed by any traffic noise.
The room was clean but there was a bit of a musty smell, I managed to work out this was from the air con unit. It was not bad enough for us to want to move.
The breakfast was great for what we wanted with the added bonus of my daughter being excited to see the support band from the concert sitting opposite.
You never know who you'll see at a holiday inn.
We would stay here again.

Stayed June 2014, travelled with family
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Very nice hotel. Not ideally located for the city though. But a convenient meeting point for ExpatExplore tours. Nando's restaurant is within walking distance, but the selection of available eateries nearby is very limited.

Room Tip: The check-in counter is 1 floor up from the ground floor.
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  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BeachesRBest55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plymouth
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Stayed at this hotel as we were seeing a show at the 02 and it was in a perfect position as we could walk there and back. The hotel was very clean and the staff were most efficient and friendly. The room was clean and had everything neaded for a comfortable stay I had a perfect nights sleep as I always do in this chain of hotels. Breakfast was very nice and having free wi fi was a bonus. Travelled there and back by taxi as we stayed in central London for a few days prior to staying here so can't help with travel except phone for a taxi as cheaper than black ones. There is a nice pub on the way to 02 which serves nice food and has outside seeting, if like us you get a sunny day perfect. Would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PlymouthNanab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, 3 July 2014
Dear Guest,

I would like to thank you for staying with us and for sharing such positive feedback.

I am very pleased to read that you enjoyed the comfort of your room. I am also delighted that you found our staff to be efficient and friendly. We always want our guests leaving the hotel having had a fantastic experience, and we do our best to achieve that goal!
I hope we have the pleasure of welcoming you back to the hotel soon for a return visit.

Sincere Regards,
Paulina Poskrobko
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlborough, United Kingdom
Level Contributor
212 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

Stayed here twice in three days as we went mad and bought a second set of Eagles tickets as the first concert was so good. The walk to the O2 is about 12 minutes. Plenty of parking even with hotel fully booked. Good quality breakfast. Bar staff helped us get a late night pizza and were VERY helpful. Rooms were fine and clean. Bit noisy on the A102M side, but turn the aircon up and your can't hear the traffic. Very nice staff overall. Highly recommend. PS there is Chinese Restaurant next door which is not mentioned and could be a good pre -show choice. PPS the parking is very cheap when compared to O2 prices.

Room Tip: Ask for room on the entrance side...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Spent a week here, combining a visit to the O2 and sightseeing London. First impressions, an excellent staff with nothing too much trouble. Typical room. No surprises there. Chinese restaurant on ground floor. Had takeaways with wine from nearby Sainsburys. Breakfast fine. Particularly enjoyed the granary bread toast. Shortcut through the car park to bus stop and 188 into central London. particularly liked WiFi in room so that we could plan next day itinery. Taxi from hotel to O2 a fiver and 8 quid return and we easily found another couple to share.
Would go again if the price was right.

Room Tip: Higher the floor, further away from traffic noise
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, England, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

Stayed here to see an Eagles concert at the O2 arena. The location is perfect for this, it is about a fifteen minute to the arena. We drove our car to the hotel and the parking is £7 per night. There is a shopping within walking distance to the hotel with a few restaurants and grocery store in it.
When we arrived we asked for a double bed and got a handicap accessible room. The room was nice but needed a good chair to seat in. Bed was comfortable with plenty of pillows. The only issue was with the a/c, it quit in the middle of the night and the room was very warm by the morning. On checkout I informed the front desk person and he asked if I had informed anyone about it. I told I had not and he made me feel like it was my fault. He eventually apologized and he took off the parking fee.
Other than that, the hotel is good. The breakfast was good, but, needed a bit more variety from day to day. seemed like they served the same thing everyday.
If you drive to hotel, the entrance is hard to miss, you have to drive by the and make a u-turn at lights to enter hotel.

Room Tip: All rooms seem the same. All seem to be very quiet.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, 26 June 2014
Dear Guest,

Thank you very much for taking the time to write a review on Tripadvisor following your recent stay with us.
It is encouraging to read that you found our location to be perfect for The O2. I hope you enjoyed the Eagles concert.
With regards to the room type, I presume that you booked a standard room. This room type does not specify whether it is a twin, double or wheelchair accessible and is to be allocated on arrival depends on availability.
Please accept my sincere apologies with regards to the faulty air-conditioning unit. I understand that by asking whether you have reported this issue earlier my colleague's intention was to check whether this situation was rectified for you. But I am sorry if you felt this was not dealt with properly.
I am also pleased to read that you enjoyed our complimentary breakfast.
Once again, thank you for your comments and I do hope we will have the pleasure of welcoming you back to the hotel very soon.

Sincere regards,
Paulina Poskrobko
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express London - Greenwich

Property: Holiday Inn Express London - Greenwich
Address: 85 Bugsby's Way | Greenwich, London SE10 0GD, England
Phone Number:
Region: United Kingdom > England > London > Greenwich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#350 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Express London - Greenwich 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Choose Holiday Inn Express London-Greenwich, the closest hotel to the O2 Arena. You can see the O2 Arena and the sparkling lights of Canary Wharf's high-rise offices reflected on the River Thames from our modern hotel. Holiday Inn Express London-Greenwich is conveniently located just off the A102 and 15 minutes by car from London City Airport. Stroll to the nearby O2 Arena for sports events and big-name concerts or catch an Underground train into central London from North Greenwich station, 10 minutes' walk away. Holiday Inn Express London-Greenwich is a handy base for business, 15 minutes' drive from exhibitions and conferences at ExCeL. We have plenty of parking space and a self-service Business Centre open 24 hours. Host a workshop for up to 35 people in one of our 2 modern meeting rooms. Underground trains from North Greenwich station speed you to central London sights like majestic Buckingham Palace. Stay local to set your watch at Greenwich's hill-top Royal Observatory. Children under 18 stay free in our family rooms, making us a good-value choice. Help yourself at the complimentary hot breakfast buffet in Holiday Inn Express London-Greenwich's bright Great Room. Choose from our range of bar meals and mingle over drinks in the Lobby bar. Free Wi-Fi available throughout. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
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