We booked here recently for two nights, and our stay was fine, the room was large and spacious and the room was well equipped with tea/coffee making facilities, fridge etc. The location was excellent for most areas, the British Museum is just around the corner and Covent Garden, Oxford Street, Leicester Square and the Riverbank are all within walking distance! The hotel was clean, well kept and the staff very pleasant and attentive!
The disappointing side to this trip is the fact that despite booking The Clarendon Hotel we were actually placed in The Portland (group hotel) next door and we were asked to check in there! so we never actually got to stay in the hotel I had chose for our stay! what is even more disappointing is the way this 'other room' was presented, as an 'upgrade'!! now in terms of rooms I cant compare as I didn't actually see the room in The Clarendon but I doubt very much we were upgraded, upgrades in my experience usually benefit the customer but in our case we had to go back into the street and to The Clarendon if we wished to use any of the hotel facilities, bar and every morning for our breakfast. This certainly was not an upgrade and personally felt our intelligence was insulted!!
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- Also Known As:
- Clarendon Hotel London