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“Best place to stay in London”

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Charlotte Street Hotel
Ranked #34 of 1,069 Hotels in London
Certificate of Excellence
Grantham, United Kingdom
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Best place to stay in London”
Reviewed 19 September 2010

This hotel is a perfect, character oasis in London. Its a perfect alternative if you are looking for a quality hotel instead of some of the big hotel chains.
We also received an upgrade because our original room had scaffolding outside the window, in addition, because it was our wedding anniversary and my wife's birthday, we received a complementary glass of champagne and a bag of luxuries which was a very nice touch, the bag even included special spa treatments for pregnant woman as they noticed my wife is pregnant.
The rooms are tastefully decorated with quality materials and despite the fact it is in a busy street with bars and restaurants, we didn't hear any noise from outside.
The staff are very attentive and helpful.
Location is excellent, 10 min walk from the Oxford street shopping area. In addition, there is plenty of choice in terms of restaurants ranging from a Michelin star restaurant opposite the hotel, to a good Thai and Chinese restaurant in the same street.
We had an excellent stay and will go again.
Finally it's pricey, but which hotel in London isn't! Regardless of this, in my view its the best price - quality value hotel in London

  • Stayed August 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank lovetravel1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New Rochelle, New York
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2010

This hotel surpasses expectations in every way: we can't say enough about the staff, rooms, and location. Upon arrival the desk clerk voluntarily upgraded us to a loft suite simply because one was available. It was huge, gorgeous, with a large, well-stocked bathroom, comfy bed, and it was kept sparkling clean. The concierges, waiters, and all other staff were warm, charming, and eager to help. Breakfast was delicious, with a buffet of fresh fruits, pastries, yogurts, etc, plus a full menu of cooked dishes. The hotel is within an easy walk to theater, National Gallery, British Museum, and other major sights. The neighborhood is chic, as is the hotel's bar. We will absolutely stay here again and can't recommend it highly enough. A few caveats: if possible, book your reservation directly through the Charlotte St. hotel rather than through the central Firmdale office, where the people were clueless and unaccommodating. The hotel staff, on the other hand, is always obliging and helpful. Also, our room faced the quiet street behind the hotel (Rathbone). Charlotte Street can be lively on weekend nights -- which we very much enjoyed -- but if you go to bed early and need absolute silence, consider requesting a room in the back.

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
Thank Mittens67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2010

We have stayed here on a number of occassions (they never actually remember this fact though)this hotel is right in the heart of London. Very close to Theatre and the West End and great for shopping and sigh seeing.

Kit Kemp who designed the hotel does amazing work, making your feel relaxed and comfortable whilst at the same time challenging your senses.

Love the bathrooms, check-in/out, turn down service, Oscars for food and especially Breakfast.

I challenge you to hate this hotel! Wouldn't want to stay anywhere else if an overnighter in London is a possibility.

  • Stayed June 2010, travelled on business
    • Value
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Helpful?
1 Thank garyfollows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level 6 Contributor
793 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
Reviewed 1 July 2010

This small hotel has a lovely feel to it. The staff are friendly and the room we had on the first floor was spacious and comfortable. The location is only average as Tottenham Court Road is not the best place in London to stay but the hotel makes up for this in other ways. We liked the decor, the honesty bar and the shower. There was a small mistake in our bill but this was rectified when we noticed it. The room service menu for evening meal is good and the breakfast was very nice. We would definitely return here for short stays in London. Although our room overlooked the road the double glazing was very effective and the room was quiet at night.

  • Stayed June 2010, travelled as a couple
    • Value
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Helpful?
1 Thank LAW64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redondo Beach, CA
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 June 2010

The Charlotte Street Hotel is located on a small street full of pubs, restaurants and shops. Since this was a last minute trip for us with minimal prior research, the staff were more than helpful with recommending restaurants, arranging transport, and organizing our daily itinerary. The room was large with a nice bathroom full of all the amenities you could want and the bed was extremely comfortable. They did a great job with all the little details: aromotherapy pillow mist, a jogging map of London, a walking guide, mini waters for the road, etc... The gym was small, but had all the options and was nicely air conditioned. The restaurant was a great place to people watch while having a pint or glass of wine. We will definetely be back to the Charlotte Street Hotel!

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
1 Thank JOSH-SARAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 May 2010

A great find in a city where you don't necessarily get what you pay for. This hotel is stylish in a unique way, yet maintains its boutique feel and cosy atmosphere. The rooms are spacious and the restaurant and lobby are warm and welcoming. The location is perfect for those that want to stay just outside the hustle and bustle of soho, but still amongst the action, surrounded by good cafes, restaurants and pubs.

The restaurant & bar was always a buzz, the only negative was that the hotel restaurant & bar was often so packed at night with locals that even as a hotel guest you couldn't get a seat for a drink.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank zmanderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 May 2010

A visit to the Charlotte Street Hotel means elegant, whimsical surroundings, discreet and helpful service, and plentiful amenities. The hotel is fresh and well-maintained.

We loved the double windows which provide a sound barrier but open to let fresh air into the rooms.

Breakfast was included in our rate, including room service. They also provided us with a laptop with free wireless for the duration of our stay.

My only complaint is the extortionist "day rate"-- the hotel charged us half the room's price, but wanted us to leave the room by 6pm. If they needed the room so early, they shouldn't have charged quite so much.

  • Stayed April 2010, travelled with friends
    • Value
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Helpful?
Thank privacyplease2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charlotte Street Hotel

Property: Charlotte Street Hotel
Address: 15-17 Charlotte Street, London W1T 1RJ, England
Phone Number:
Region: United Kingdom > England > London > Fitzrovia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Romantic Hotel in London
#19 Business Hotel in London
#34 Luxury Hotel in London
#35 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Charlotte Street Hotel 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
Charlotte Street Hotel is situated in the media neighbourhood just north of Soho. It is a minute's walk from leafy Soho Square and the theatre district, within easy reach of the financial centre and is surrounded by some of London's best bars, restaurants and cafes. Designer Kit Kemp has used a 'Bloomsbury Group' theme throughout the hotel which features original art from the period and a mural in the brasserie reflecting scenes of 'contemporary London life'. ... more   less 
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Also Known As:
Charlotte Street London
Hotel Charlotte Street

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