Several 'small' issues that make our stay less pleasant. We're staying here another night, have had two. Biggest issue is the noise of the train and building site; terrible!! We hardly get any sleep, which is not the idea of an (expensive) hotel! After complaint were offered another room a few storyes higher but still on same side of the hotel. Other rooms were 'fully booked'. Yeah right.
Dirty bathroom, fridge that wouldnt open without creditcard, tv didnt work (is fixed), airconditioning doesnt cool, cold coffee at breakfast because we were seated underneath an airconditioning that DID work (freezing), had to ask three times for a cup of tea with teabag on the the side, still didnt get it. And more of these stupid little things that make it not a four star hotel for us.
Most of the staff is very kind.
- Official Description (provided by the hotel):
- Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more less
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London