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“City hotel”

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Park Plaza London Riverbank
Ranked #371 of 1,081 Hotels in London
Reviewed 8 May 2014

Attractive views of river and central
Friendly staff throughout
Delicious food in chinese restaurant
Room very comfortable , slept very well
but really disliked the life size slightly scary painting /mural on the
Wall by my bed of a starey eyed girl and a growling dog, a more relaxing picture would be more
Relaxing.

  • Stayed: April 2014, travelled on business
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Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear Linda C,

Thank you for review.

I am happy to have ready “Delicious food in chinese restaurant” which I am sure you will be back for some more. We have taken on broad your feedback in regards to our paintings.

We look forward to opening our doors to you again soon.

Kind regards,

Ebi Patani
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,483 - 3,489 of 5,725 reviews

Reviewed 8 May 2014

We booked here for one night before heading to Paris. What a find. Great view of Big Ben from our room. Just a short walk to the London Eye and Waterloo Bridge. Very conveniently located to Westminster. Service in the hotel was quite good. We only had breakfast in the hotel. It was excellent. We should have elated dinner there because the pub we found was horrible.

Highly recommend.

Room Tip: Ask for a Thames view room. It is worth the upgrade.
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank Thunder D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear Thunder D,

Thank you for review on TripAdvisor.

Please do return and enjoy our Chino Latino restaurant it is to die for.

We look forward to opening our doors to you again soon.

Kind regards,

Ebi Patani
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

We really liked this hotel. Located right on the Thames, it is walking distance to Westminster Abbey and much of Central London. The room was fairly large, with pleasant, modern furnishings, and no noise from the street. Staff was very friendly. Our room faced an office block - when we arrived and opened the curtains we were greeted with a smile and wave from one of the office workers just across. I found it amusing but I suppose others might see that as an invasion of their privacy. We signaled back and forth with hand/sign/body language and had a 2 minute 'chat' which we both found hilarious. The hotel is large and therefore not particularly personal, but if you are looking for a clean, almost luxurious Central London crash pad, this is a good choice. Very close to the tube at Vauxhall - I believe we walked only 10 minutes with luggage. We even took the tube from Heathrow to get there. I believe we only had to switch trains once, so this is an option if you are not overloaded with luggage. We came back very late one night and the elevators in our wing were not working for some reason. A staff person from reception came to the rescue and led us to the other wing's elevators, so we made it back to the room fine albeit with a little delay and adventure. This didn't bother me or my partner either but perhaps this would have been an issue with an elderly person with difficulty walking. All in all I would most definitely recommend the hotel and we will most likely return.

  • Stayed: October 2013, travelled as a couple
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Thank KincsZoltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear KincsZoltan,

Thank you for your review on TripAdvisor.

I am pleased that you enjoyed your time with us and with our surrounding neighbour.

Please feel free to message me on your return visit, so I can assist with a room with a better view.

Kind regards,

Ebi Patani
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

I stayed here on a one night business trip and was pleasantly surprised at the quality of the accommodation and the friendliness of the staff. My room was very clean and well equipped. Breakfast was good quality and plentiful. The walk from Vauxhall tube is about 5 - 10 mins. If you want the Whitehall area and like walking it is only 10 - 15 mins. I would stay here again.

  • Stayed: April 2014, travelled on business
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Thank BKP47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear BKP47,

Thank you for sharing your review.

I am glad that our service and friendliness exceeded your expectations and that you enjoyed breakfast with us.

Please feel free to message me on your return visit, I look forward to welcoming you back soon

Kind regards,

Ebi Patani
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Loved this hotel! Beautiful, clean hotel with great staff!!!! We were upgraded to an executive room. Loved the restaurant in the hotel-the Cucina-Latina. Beautiful walk along the riverbank to Westminister Abbey. Nice lobby and open bar with relaxed seating. Nice little restaurants, bar and cafe along Riverbank, along the Riverbank. Conceirge and front desk help were all very helpful, informative and eager to help.

Room Tip: Request an upgraded room if available. Ask for a room with a view of the Thames.
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  • Stayed: March 2014, travelled as a couple
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Thank PaulaI525NP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear PaulaI525NP,

Thank you for your post on TripAdvisor

Thank you for choosing Park Plaza Riverbank to host your anniversary stay, I am thrilled to have read that your stay with us pleasant and relaxing.

Please feel free to message me on your return visit, again for another anniversary so that I can arrange some drinks as a welcome back touch.

Kind regards,

Ebi Patani
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

we ended up at this hotel randomly through a hotwire deal where you pick a "mystery hotel" for a cheaper price and were very happy here. it is about an 8-10 min walk from the vauxhall tube stop (check a tube map - it's a bit out of the way and you will need to change lines to get most places but it's not that big of a deal). the rooms are huge compared to other rooms even in london where we had stayed prior, and was very nicely furnished. probably the most comfortable night we spent in 2 weeks in europe. our room had a nice view of big ben and the thames river.

of note, they are doing construction next door currently but since we spent very little time in the room we didn't notice at all.

overall nice place

  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Thank SJN531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear SJN531,

Thank you for your posting your review on TripAdvisor

“probably the most comfortable night we spent in 2 weeks in europe.” What more would ask for beautiful thank you.

Please feel free to message me on your return visit, so that I can arrange some drinks as a welcome back touch.

Kind regards,

Ebi Patani
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014 via mobile

Very simply 10 out of 10. Spankingly clean, cool, chic but staff who are down to earth and extremely friendly. Its the little things that matter when you travel a lot and this hotel thinks about the little things. Just hope it continues.

Stayed: May 2014, travelled on business
Thank darrenennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ebi P, Guest Relations Manager at Park Plaza London Riverbank, responded to this reviewResponded 10 May 2014

Dear darrenennis,

Thank you for your posting your review on TripAdvisor

“Very simply 10 out of 10.” There is nothing more that needs to be added what a outstanding review.
Please feel free to message me on your return visit, so that I can arrange some drinks as a welcome back touch.

Kind regards,

Ebi Patani
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#261 Luxury Hotel in London
#270 Business Hotel in London
#279 Romantic Hotel in London
Price Range: £112 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Official Description (provided by the hotel):
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London

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