Booked direct with the hotel some 6 months before my stay. Therefore disappointed that they did not extend a courtesy and let me know about the extensive building work on both sides of the hotel!
Crates, piling machines and work equipment on and off site on both sites where presumably new apartments are being constructed, visible and heard as I arrived. I asked reception to place me in a room away from the construction site noise and they allocated an interior courtyard room. This however was very dark. The roof area of the atrium being covered in what looked like scaffolding and wooden sheets. I had a constant humming noise from this area through the window which lead to me being disturbed most of the time.
Room OK but very dark. Carpet in room and those around the hotel seemed in need of replacement. Rather grubby and thread bare.
I understand building work can happen and both sites probably nothing to do with the hotel - BUT, I would expect that the hotel have the courtesy to let me know in advance of my stay. For this reason my grading is only a three star average.
- Official Description (provided by the hotel):
- Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more less
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London