I recently spent 10 nights in this hotel, and was blown away by the level of service. Despite being a budget hotel, it has the best staff service I have ever experienced. I don't do much review, but just have to praise this hotel.
As others have mentioned, the staff were extremely friendly and efficient. They were always ready to serve you, be it at the reception or restaurant. The rooms were very clean and cosy, and the beds comfortable. Bathroom had good shower with hot water. The 30 minutes free WIFI was a bonus. The only thing lacking, in my humble opinion, was a mini fridge.
I had breakfast and dinner in the hotel restaurant, and was very very happy with the staff service. They were always checking on you to make sure things are going well. The food was fantastic too, my family and I enjoyed our dining experience there.
I would like to commend on the following staff :
Rosie - You were always with a ready smile, and very efficient in getting our food served. Best restaurant service staff I have encountered.
Priscilla - it was really good to have you guide me patiently on our day of arrival on the check-in process. And we will remember how you make a special trip to the room to show us how to start the tv programme when we could not get it right.
We look back on our London trip fondly, and Premier Inn London Bank has played a big part in making our trip memorable.
- Official Description (provided by the hotel):
- The newly opened Premier Inn London Bank (Tower) is conveniently located near the City's financial district and 5 minutes walk to Monument/Bank underground station, St Paul's Cathedral, Barbican Centre and Tower of London are all nearby which makes the Premier Inn London city (Monument) perfect for both leisure and business travellers. ... more less