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“Great place for a short stay.” 4 of 5 bubbles
Review of Premier Inn London Bank (Tower) Hotel

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Premier Inn London Bank (Tower) Hotel
Ranked #111 of 1,086 Hotels in London
Certificate of Excellence
Chester, England
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great place for a short stay.”
4 of 5 bubbles Reviewed 30 June 2014

Stayed here for a couple of nights. Staff at check-in were very polite and efficient.

The hotel is well maintained and although it's at the 'budget' end of the range it is a pleasant place to be based. The room was comfortable and we'll appointed.

Location is good with a couple of coffee shops nearby, and Monument tube only a couple of minutes walk away.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank the_vostok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 7 July 2014
Thank you so much for your great feedback on our hotel. We always aim to give our guests great service and great value for money.

Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
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English first
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 30 June 2014

Stayed here overnight for a family sightseeing weekend. Hotel exceptionally clean and staff friendly and efficient. Room well equipped, only possible criticism was that there wasn't a shaver socket in bathroom. Beds were superb
and we did get a very good nights sleep! Good location and would take up the offer for the on site restaurant if we stay here again. Wide choice at breakfast. Very good value if you book early enough, as we did.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 7 July 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

We hope to see you again in the very near future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 June 2014

Just spent 6 nights here, we felt relaxed, looked after, in essence it was a home away from home, there were feelings of security all the time. The staff were lovely and were always friendly, Erasmus, Joao, Joey, Joana, Vicente to name a few. We recommend this hotel, rooms and amenities were always clean.

Room Tip: If short in stature then ask for an accessible room
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 7 July 2014
Thank you for taking time to post your feedback on Trip Advisor. The team are always very pleased to know that we did all we could to make your stay a comfortable one and hopefully make guests feel great and relaxed after a good night's sleep.

We are so pleased that your stay was a great experience and are proud to make sure our guests feel brilliant about their experience with us.

We hope it won't be long before we welcome you on your return to Monument.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This hotel was spot on ... brilliant location. A hotel which is bright, modern, clean and friendly, what more can you ask for ?!
No parking on site but parking recommended nearby at Tower Hill car park which was safe and secure. Will definitely recommend and go back to this hotel ... well done Premier Inn !

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirsty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 7 July 2014
Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.

We hope to welcome you back to Monument in the future and thank you again for posting such great comments.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oldham, United Kingdom
Level Contributor
117 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Booked a family room just for 1 night for a short stay in London, we arrived and the receptionist was really helpful and friendly so check in was very efficient - just what we needed after a very busy day.

The room was spotlessly clean and the 2 single beds for the children were ready and made up.

The hotel was amazingly quiet so we all had a great nights sleep followed by a lovely breakfast the next morning with plenty of choice.

Would stay here again

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katesc111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 7 July 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

Some Premier Inns do nbot have built in shaving adaptors as standard, however our reception team are happy to loan adaptors or there are adaptors available from the reception vending machines.

We hope to see you again in the very near future.

KInd regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

Just got back from a 3 day break in London, cannot fault this wonderful hotel. Staff, rooms, food excellent. Would not hesitate to go back, thank you so much to you all for a great stay. Location is perfect, so close to main attractions. Will be back, well done to all the staff for such a lovely welcome and stay.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julielynch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, General Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 30 June 2014
Dear Julie,

Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

We hope to see you again in the very near future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

I've generally found Premier Inn to be at the upper end of the "budget" hotel scale, both in terns of price and quality, but as the old adage goes you get what you pay for. The hotel was felt very clean, new and modern with neutral decor.

Rooms are of a very generous size, with ample space for two people and luggage. Each room also features a modern TV with facilities to connect your own equipment. I've been crying out for this in hotels, and loved the ability to review the day's photos from our camera on the TV.

Breakfast is served in the downstairs restaurant and is the usual buffet fare, all of a very high quality while the restaurant itself is divided into smaller sections to give a cosy and slightly more private feel.

The hotel is in a great location, only a short walk from the tube at Monument/Bank or Tower Hill, and plenty to do within walking distance.

My only gripe would be with the fact "twin" rooms are a fantastically comfy double bed and sofa bed, whereas I'd have preferred two single beds of higher quality but I understand that this is quite a standard practice.

Room Tip: Room 10 has a view into the office & conference room of the next door building.
See more room tips
  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mfoster15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, General Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 30 June 2014
Dear Mfoster,

Thank you for taking time to post such an amazing feedback on Trip Advisor.
The team are always very pleased to know that we did all we could to make your stay a comfortable one and hopefully make guests feel great and relaxed after a good night's sleep.

We are so pleased that your stay was a great experience and are proud to make sure our guests feel brilliant about their experience with us.

We hope it won't be long before we welcome you on your return to Monument.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Bank (Tower) Hotel

Property: Premier Inn London Bank (Tower) Hotel
Address: 20 St. Mary At Hill, London EC3R 8EE, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #111 of 1,086 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Bank (Tower) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The newly opened Premier Inn London Bank (Tower) is conveniently located near the City's financial district and 5 minutes walk to Monument/Bank underground station, St Paul's Cathedral, Barbican Centre and Tower of London are all nearby which makes the Premier Inn London city (Monument) perfect for both leisure and business travellers. ... more   less 
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