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“up market Premier Inn”

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Premier Inn London Bank (Tower) Hotel
Ranked #112 of 1,089 Hotels in London
Certificate of Excellence
Hereford, Uk
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“up market Premier Inn”
5 of 5 bubbles Reviewed 17 July 2014

Although above the usual P.I. prices this is a very superior establishment with excellent rooms and near-silent air conditioning. Helpful staff and very well located for the City. The only problem was not of the hotel's making - a minicab they arranged got lost (even with a satnav)!

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hereford_UKPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 22 July 2014
Thank you for taking the time and trouble to share your fantastic comments on Trip Advisor. We are really pleased that your stay was a pleasant one. Many guests are pleasantly surprised to find that although we are in the very heart of the City of London and the financial centre, that our rooms and location here are quiet and peaceful and well appointed with 40” TV screens and new specialised Hypnos beds.

It’s also fantastic to hear that our team looked after you and ensured your stay was a good one.

We hope to se you back in London for another stay soon.

Kind regards,


Lisi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,747 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Derbyshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 July 2014

Good hotel, most convenient to tube stations to get to centre of London and all the attractions. Members of staff were very helpful and thorough when we asked for directions to the attractions. Rooms were very clean and we had a choice of soft or firm pillows.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 22 July 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

We hope to see you again in the very near future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

I have just returned to Australia after spending 12 days here for work. Its a great location close to the tube. Walked the Thames every morning. The beds are very comfortable. Best of all the staff are very friendly. Thanks for making my stay in London so enjoyable.

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank gc02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 22 July 2014
We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Once again thank you for your great feedback, our team and management are always really thrilled to know that we made our guests feel brilliant!

See you again soon.

Kind regards,


Lisi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Riding of Yorkshire, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

My wife and I have just returned from a long weekend break in London and stayed at the new Premier Inn Tower. Good location for us as this time we decided to use our bus passes instead of the tube and this couldn't have worked out better. No problem with buses and close to the river and some major attractions. The hotel was excellent and the staff very pleasant. The breakfast each day was good, hot and value for money. Our room was typical of Premier, clean comfortable and no noise which cannot be said for a number of other hotels we have stayed at in the past. We will definitely be returning on our next visit.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 16 July 2014
Thank you for taking time to post your feedback on Trip Advisor. The team are always very pleased to know that we did all we could to make your stay a comfortable one and hopefully make guests feel great and relaxed after a good night's sleep.

We are so pleased that your stay was a great experience and we are proud to make sure our guests feel brilliant about their time with us. We are really glad that our repeat customers feel that their stay is what they can expect, and we always strive to keep consistent standards for the Premier Inn brand and hopefully exceed expectations for those that visit us the first time.

We hope it won't be long before we welcome you on your return to London Bank (Tower).

Kind regards,

Lisi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Midlands
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We stayed at this Premier Inn on a Friday and Saturday night and from the moment we arrived it was a faultless stay. We were greeted by a very friendly member of staff and although we were too early to check in we were able to leave our suitcase and have a wander. It's in a great area, close to the tube stations, plenty of buses, short walk to river and tower of London. Plenty of shops, cafes, restaurants in the area. It was much quieter than other parts of London, due to this area being mainly workers during the week so it was pretty much deserted on the Saturday and Sunday. It was a welcome relief from the madness of the crowds elsewhere though. Room was spotless, comfy bed, decent views of the Shard, lovely restaurant in the basement. Wouldn't hesitate to stay again!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 16 July 2014
Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.

We hope to welcome you back to Monument in the future and thank you again for posting such great comments.

Kind regards,

Lisi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire, UK
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I've stayed here a couple of times when working on Cheapside. The location is great with tubes, buses and the DLR all literally five mins away. Double rooms are great but I was very impressed by the huge family rooms with views of the Shard or Walkie Talkie building. Some folk knock Premier Inns but once you try this hotel you'll definitely be coming back!

Stayed July 2014, travelled with family
Helpful?
1 Thank Matthew_Cole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 15 July 2014
Thank you for taking the time and trouble to share your fantastic comments on Trip Advisor. We are really pleased that your stay was a pleasant one. Many guests are pleasantly surprised to find that although we are in the very heart of the City of London and the financial centre, that our rooms and location here are quiet and peaceful.

It’s also fantastic to hear that our team looked after you and ensured your stay was a good one.

We hope to see you back in London for another stay soon.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2014

Entirely satisfied with the service received I would no hesitation in either going there again or recommending to others Centrally located to the City but lovely and quiet yet close to major attractions


  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 15 July 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

We hope to see you again in the very near future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Bank (Tower) Hotel

Property: Premier Inn London Bank (Tower) Hotel
Address: 20 St. Mary At Hill, London EC3R 8EE, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #112 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Bank (Tower) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The newly opened Premier Inn London Bank (Tower) is conveniently located near the City's financial district and 5 minutes walk to Monument/Bank underground station, St Paul's Cathedral, Barbican Centre and Tower of London are all nearby which makes the Premier Inn London city (Monument) perfect for both leisure and business travellers. ... more   less 
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