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“London City Break” 4 of 5 bubbles
Review of Premier Inn London Bank (Tower) Hotel

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Premier Inn London Bank (Tower) Hotel
Ranked #108 of 1,089 Hotels in London
Certificate of Excellence
Darlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“London City Break”
4 of 5 bubbles Reviewed 10 August 2014

Family room we had was very clean and tidy, each day we arrived back late afternoon the beds were made up and fresh towels were left if needed. Location was excellent for places to visit. Service great.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 12 August 2014
We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Once again thank you for your great feedback, our team and management are always really thrilled to know that we made our guests feel brilliant!

See you again soon.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,692 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
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English first
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2014

Me wife and two kids had a great stay, staff really freindly and helpful. food and breakfast was well cooked. had a spacious room and was really quite.close to the Tower of London and bars.check-in and out was easy and online booking very quick. we will definatley stay there again.





  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Richard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 12 August 2014
We are so pleased you enjoyed your stay with us here. We are always very happy to hear that our family friendly values are upheld by our team members and your feedback is greatly appreciated to show our teams what a positive impact this has on every family's experience with us.

Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.


We look forward to welcoming you again in future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

We stayed in a family room, nice and clean and plenty of space. All of the staff were so helpful and very friendly. Very comfy beds. We had breakfast the following morning, and the waitress made my daughter a special hot choc with cream on the top, she was thrilled, it was a nice touch. Would stay again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank juliemoore_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 12 August 2014
We are so pleased you enjoyed your stay with us here. We are always very happy to hear that our family friendly values are upheld by our team members and your feedback is greatly appreciated to show our teams what a positive impact this has on every family's experience with us.

Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.


We look forward to welcoming you again in future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
1 review
5 of 5 bubbles Reviewed 8 August 2014

My family of four stayed here in early August 2014. The hotel was excellent and good value for the money and in the perfect location for sightseeing. It was quiet and clean. We would definitely stay here again.


  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank minsco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 12 August 2014
We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Once again thank you for your great feedback, our team and management are always really thrilled to know that we made our guests feel brilliant!

See you again soon.

Kind regards,


Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham County, United Kingdom
1 review
5 of 5 bubbles Reviewed 7 August 2014

Exceptionally clean room
3 minute walk from tube station
Excellent breakfast - great value for money
Easy access, lift from road if needed
Book evening meal on arrival, dining room gets very busy when hotel is full.


  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 8 August 2014
Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, United Kingdom
1 review
5 of 5 bubbles Reviewed 7 August 2014

Had a great time staying here staff were very friendly and helpful would definitely go back . Great location and good price food any room really good didn't want to leave hopefully go back soon I travelled with kids and they enjoyed this hotel very much

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yvette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 8 August 2014
We are so pleased you enjoyed your stay with us here. We are always very happy to hear that our family friendly values are upheld by our team members and your feedback is greatly appreciated to show our teams what a positive impact this has on every family's experience with us.

Thank you for taking the time to review your stay with us at London Bank (Tower) Premier Inn. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Your feedback is of great value to us all.


We look forward to welcoming you again in future.

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackburn, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

Fantastic location and great value for money for anyone wishing to see the London sights and the river Thames is literally about two minutes walk away. Right near Pudding Lane and the Monument (worth going up - inside spiral staircase if you have a head for heights and the views are amazing!). From there you can walk right over London Bridge or Tower Bridge to see Shakespeare's Globe Theatre, National Theatre, Golden Hinde, Shard, HMS Belfast, London Eye, Dungeons and London Aquarium, County Hall etc. It was so easy to get around and being in this central location made our sightseeing trip to London so enjoyable. The check in was very easy and the staff were so friendly and very helpful throughout our stay (two nights). We decided to eat at the hotel both evenings and the food was lovely, I had steak and chips with peppercorn sauce which was delicious and the prices were reasonable especially for London, pizza was great also. Sandra our server was great and very efficient! Also Priscella was very helpful. There may have been a problem with staffing levels on our second evening (Monday night) which meant we had a longer than average wait for our meals as did other diners that evening and the meals were slow to arrive but when they did, they were very nice. Lots of other places to eat round the hotel which is is a lovely area and we all felt safe walking around here. The hotel is very clean and well maintained, rooms very nice and spacious with tv, tea and coffee making facilities, hairdryer, lovely bathroom with bath and shower over - nice and modern and room had air conditioning - easy to use too and we needed it as the weather was so hot when we were there! Beds were very comfy and also extra pillows/quilt etc if needed. The rooms were very quiet and peaceful (room 308 and room 312). Breakfast is very busy as you would expect from a London hotel in the school holidays and it was lovely and there was plenty of choice. Free half hour wifi and after that it's £3. for 24 hours per room which I didn't think was too bad but would be good if it was free! Check out was very easy - the staff are great here and are so friendly too. We left our cases all day in their secure room - you get a tag for your stuff and hand it in when you want to collect it later which is great if like us you are out all day - we went on the original London Bus tour (you can hop on and hop off at certain stops and the nearest one to this hotel was on London Bridge) on our last day which was amazing and we saw all the sights by open top bus. The hotel customer service was excellent and the hotel even booked a taxi for our return journey back to Euston Station (cost about £14 or you can get the tube from monument station which is a two minute walk away). I would definitely stay here again as we had such a lovely time and the location is fantastic.

Room Tip: Our rooms were lovely and quiet - 308 and 312. No view really as there was an office block next doo...
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TripperKaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisi S, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 8 August 2014
Thank you for taking time to post your feedback on Trip Advisor. The team are always very pleased to know that we did all we could to make your stay a comfortable one and hopefully make guests feel great and relaxed after a good night's sleep.

We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Kind regards,

Lisi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Bank (Tower) Hotel

Property: Premier Inn London Bank (Tower) Hotel
Address: 20 St. Mary At Hill, London EC3R 8EE, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #108 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Bank (Tower) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The newly opened Premier Inn London Bank (Tower) is conveniently located near the City's financial district and 5 minutes walk to Monument/Bank underground station, St Paul's Cathedral, Barbican Centre and Tower of London are all nearby which makes the Premier Inn London city (Monument) perfect for both leisure and business travellers. ... more   less 
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