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“City location and quiet”

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Premier Inn London Bank (Tower) Hotel
Ranked #112 of 1,063 Hotels in London
Certificate of Excellence
Lyon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“City location and quiet”
Reviewed 14 August 2014

A small Premier Inn down a dead-end right in the heart of London. We went there during a July weekend so parking was no problem (free) otherwise it would have been expensive (congestion charge + payment to park.
Breakfast was not that pleasant as the hotel was full and the basement restaurant is small. Staff are very helpful and fairly efficient. We had a disabled room which means it is bigger but the bathroom is designed for the disabled wheelchair user so everything is lower.
Overall this is a decent Premier Inn.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank StabLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
Thank you for taking the time and trouble to share your fantastic comments on Trip Advisor. We are really pleased that your stay was a pleasant one. Many guests are pleasantly surprised to find that although we are in the very heart of the City of London and the financial centre, that our rooms and location here are quiet and peaceful and well appointed with 40” TV screens and new specialised Hypnos beds.

It’s also fantastic to hear that our team looked after you and ensured your stay was a good one.

We hope to se you back in London for another stay soon.

Kind regards,

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Norwich, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

Stayed last Sunday on an amazing price deal. Easy to find from Monument underground and flat easy walk to Bank, St Pauls or Tower. Nice location, clean room, good breakfast and very plesent staff. Would highly recommend.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank b00baby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Once again thank you for your great feedback, our team and management are always really thrilled to know that we made our guests feel brilliant!

See you again soon.

Kind regards,

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 August 2014 via mobile

We just stayed for 2 nights. My Husband, myself and two children in a family room.

It was a small room, but clean and tidy with plenty of towels.

The staff, as always at Premier Inn, were very helpful.

The best place to park is a 5 minute walk away. My best tip would be to park first as the road the hotel is on is very tight.

We will stay there again - it's a perfect base if you want to explore London.

Stayed August 2014
Helpful?
1 Thank franthom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
We are glad you found our location was a good position for attending all the famous London landmarks and we really hope that when you come to the capital again next time you will choose London Bank (Tower).

Once again thank you for your great feedback, our team and management are always really thrilled to know that we made our guests feel brilliant!

See you again soon.

Kind regards,

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, United Kingdom
1 review
Reviewed 13 August 2014

Visited this hotel for a short family break. There's not a lot I can say other than "it's superb"! A budget hotel in name only - every aspect of our stay was first class and nothing "budget" about it other than the price. Polite, courteous & attentive staff made the stay an absolute pleasure. My thanks to each and every one of you and we will be back!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoidPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
Thank you for taking time to post your feedback on Trip Advisor. The team are always very pleased to know that we did all we could to make your stay a comfortable one and hopefully make guests feel great and relaxed after a good night's sleep.

At Premier Inn we always strive to give the best value for money. Sites in central London are priced according to the high demand and events in the area, but we always give the most competitive rate possible.

When you pick up our Premier Saver rate online by booking in advance, booking rooms can be of even greater value.

We hope it won't be long before we welcome you on your return to London Bank (Tower).

Kind regards,

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 August 2014

We chose this hotel due to its close proximity to a wedding venue that we were visiting, and we were all extremely impressed with both the hotel and the staff. The location is ideal, being a five minute walk from Monument tube station, and, because it's in the financial district, it was really quiet at the weekend. The hotel itself is immaculately presented, with spacious and airy public areas, good sized rooms, with the comfiest beds ever and a superb restaurant/bar area. Dinner and breakfast were fabulous and so reasonably priced. The staff were, without exception, fantastic; an absolute credit to the Premier Inn brand. The reception staff went out of their way to help us with directions, taxis, luggage, and we must give a special mention to Vincent in the bar, who was so hospitable that we didn't leave him until the wee small hours...yet he still had a smile for us at breakfast! We had a fabulous time and would highly recommend this hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank northernscara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

Naturally Vincent is really pleased to have been instrumental in making your stay with us a happy one.

We hope to see you again in the very near future.

Kind regards,

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, Scotland, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2014

I always stay in Premier Inn hotels when i travel to London for work (2 days every week). They are always clean, well maintained, have friendly staff and competitive prices. This hotel has all of that, but unfortunately has many rooms that are poorly insulated from outside noise. All the rooms are air conditioned, yet have a vent above the window that cannot be closed and this allows outside noise to pass into the room. As the hotel is between two busy roads, this can be disturbing and as such I couldn't recommend staying here unless you can guarantee a room on a high floor and which is not on the front of the building. I would instead recommend the premier Inn Blackfriars. Which is only 3 short tube stops away on the district and circle line.

Room Tip: Get a high floor room which is not on the front of the building.
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  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank drumghijk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
Thank you for taking the time and trouble to share your fantastic comments on Trip Advisor. We are really pleased that your stay was a pleasant one. Many guests are pleasantly surprised to find that although we are in the very heart of the City of London and the financial centre, that our rooms and location here are quiet and peaceful and well appointed with 40” TV screens and new specialised Hypnos beds. On the occasions when guests have experienced external noise, we have always endeavoured to resolve this by transferring your room allocation, however as we seemed to not manage to do this on this occasion, please do not hesitate to call us on 0871 527 9452 to let us know if you are booking with us again and we will be happy to make sure you are allocated in the quietest area.

It’s also fantastic to hear that our team looked after you and ensured your stay was a good one.

We hope to se you back in London for another stay soon.

Kind regards,

Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rhondda Cynon Taf, United Kingdom
1 review
Reviewed 12 August 2014

Wonderful location ( 2 minutes from Tower of London), absolutely amazing, friendly, helpful staff, especially Priscilla on reception and Sandra in the restaurant, cannot speak highly enough of them. Definitely reccomend.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, Manager at Premier Inn London Bank (Tower) Hotel, responded to this review, 25 August 2014
Thank you for your great comments about your stay here with us. All of the team at London Bank Tower Premier Inn are always thrilled to know they have done something to make their guests feel brilliant, and it is a good thing for them to see your comments. We hope many people will see your review and choose us too.

Both Priscilla and Sandra are thrilled to have contributed to a great stay.

We hope to see you again in the very near future.

Kind regards,

Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Bank (Tower) Hotel

Property: Premier Inn London Bank (Tower) Hotel
Address: 20 St. Mary At Hill, London EC3R 8EE, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #112 of 1,063 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Bank (Tower) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The newly opened Premier Inn London Bank (Tower) is conveniently located near the City's financial district and 5 minutes walk to Monument/Bank underground station, St Paul's Cathedral, Barbican Centre and Tower of London are all nearby which makes the Premier Inn London city (Monument) perfect for both leisure and business travellers. ... more   less 
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