In fairness to the staff, when I made the booking I hadn't injured my knee however, upon arrival with everything including a walking stick in tow it would've been nice not to have to go up quite so many stairs (four flights) to get to my room. That being said the guy who checked me in was friendly & couldn't apologise enough then said he would check to see if there was a room available on a lower floor for the next night; I can only assume there wasn't because I heard nothing. The room was extremely orange and tightly compacted, pretty much as I expected (think cabin on a cruise ship, you're about there). The bed was alright, nothing spectacular although as an asthmatic the discovery of piles of dust in the corners between the walls & the bed for me to inhale while sleeping was disappointing & unwelcome. By far the biggest let down though was the heat!! I don't know why, hoteliers feel the need to make their guests feel like they're in the tropics they don't and yes, I know I could've got them to turn it down but that would mean hobbling downstairs & then back up again as there are no temperature control's in the room and no means to contact reception accept your own mobile phone but the signal isn't great so I wouldn't bother. Biggest plus point (and something that always worries me about hotels particularly hotels in old building's) was the shower because although it took a frustratingly long time to heat up (my advice would be to turn it on and leave it for at least 10mins) but once it did it was glorious! Just a little more attention to the details needed to get better marks.
- Official Description (provided by the hotel):
- Located in London’s cultural hotspot and with easy access to London Heathrow airport, easyHotel South Kensington offers the ultimate London experience for business travellers and tourists alike. All bedrooms are air-conditioned, fully heated and equipped with wireless internet access (fees applicable) and en-suite bathroom. We pride ourselves in offering small rooms at very small prices where you only pay for what you need. ... more less
- Reservation Options:
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- Also Known As:
- Easyhotel Hotel London
- Easyhotel London