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“WORST "HOTEL" WE HAVE EVER STAYED IN”

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Euro Hotel Hammersmith
Ranked #985 of 1,077 Hotels in London
Reviewed 13 April 2013

Six ladies went to London in October for the weekend. Had booked this hotel, however we were split into three groups of two and each pair stayed in a different building! That was the first warning sign. Inside the building it was very smelly, musty, worse than musty! The rooms themselves were smelling of damp, the rooms clean enough but very well worn! Bed linen clean but again well worn, towels clean, shower facilities ok, the fridge was very dirty, full of dirty water in the bottom, and it was defrosted, outside the window was very dirty with cigarette butts, rubbish etc. The breakfast area was worse than student digs! WE ate in another cafe down the street. The locks on the bedroom doors were very flimsy. We put a heavy chair to the door at night! Look for a refund on two occasions but the manager never replied! This place would be ok for workmen who want somewhere rough to stay during the week away from home! This place doesn't deserve any review!

Room Tip: Pay extra to stay somewhere clean, nice and safe
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Stayed: October 2012, travelled with friends
Thank FM1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 - 87 of 264 reviews

Reviewed 8 April 2013

I stayed here for two nights and could not have been more disappointed. I shared a twin room with my friend and it was extremely cramped- smaller than the room I rented in University halls! It was barely enough room for one person let alone two.

The only mirror was in the bathroom which made getting ready a very time consuming process for both my friend and I. The shower was literally a dribble of water which was either freezing or boiling and made showering a less than pleasant experience. No hand towel was provided in the bathroom and the bath towels were tiny. Our "bath mat" was a sheet of what was effectively crepe paper which soaked right through to the floor which was not only unpleasant to have to dodge round but also a safety hazard as we had to be very careful not to slip on the wet floor. The shower also did not look like it had been particularly well cleaned- relatively mouldy around the bottom. Finally, the bedding was very worn and threadbare.

I did not have breakfast in the hotel but I understand from my friends it was not satisfactory. I was also alarmed to here that at approximately 1am after we had got back from a night out, a stranger who had gained access to the hotel knocked on their door. This does not assure me the hotel is safe and secure for guests.

The hotel was pretty untidy and there was a lot of random furniture lying about. For example, in the entrance hall there was a large rug rolled up sitting by the door and discarded chests of drawers/bookcases outside reception. In the reception area itself there were at least 10 lamps still in their packaging sitting on a table- looked really untidy. Which reminds me, there were no lamps in the bedrooms.

Finally, the staff did not appear to speak much English and barely acknowledged their guests as they came and went each day.

This hotel is very cheap to stay in but don't be attracted by the price- it does not make for a pleasant stay and basic comforts are lacking.

I would not recommend this hotel to anyone.

  • Stayed: April 2013, travelled with friends
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Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

On first entering this hotel the place seems nice enough. It was a little odd that our room door was right off the staircase but the room was clean and the bathroom looked like it had been renovated fairly recently. However there were several things wrong with this room. The shower was a luke warm dribble. The tap on the sink didn't give out any cold water and the only mirror was in the bathroom - not very useful for hair drying or straightening. There were no lamps in the room. The curtain for one of the windows was too short and despite turning the radiator off, our room was far too hot to sleep comfortably. I will say that the beds themselves were very comfortable.

The breakfast was terrible. When we went down there were no tables, we helped ourselves to the 2 choices of cereal but had to ask for spoons. There was tea and coffee and a poor selection of hot food which you had to ask for a plate for. Joined a man at a table who turned out to be one of the staff memebers sitting eating breakfast while the guests are struggling for crockery, cutlery and a seat.

Finally the security is extremely poor. During the day the front door is propped open with the door mat. At night, the door is shut. Having not long said night to our friends who were staying in another room, when there was a knock at the door we assumed it would be them, but it was a man looking for reception and asking how much a room for the night was. I don't know how he got in and I certainly don't think it is appropriate that anyone off the street is able to knock on the guest doors.

Although this place looks nice on arrival, and is in a decent location, there are far too many faults for me to be able to recommend it.

  • Stayed: April 2013
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Thank RedThistle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

I stayed 3 nights end nov/2012 and the staff are great. rooms are just perfect for budget travellers. Clean and practical. very good location for any transport to any part of London. Ideal for shopping at Westfield white city.

  • Stayed: November 2012, travelled solo
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3  Thank Shiromeda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2012

I had a late booking, the hotel was ideal for one person. There was work ongoing in the hotel whicj was not a problem and infact very encouraging to see progress.
The staff were friendly and left you to go about your own business, but were on hand if required
I would stay here again

  • Stayed: November 2012, travelled solo
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Review collected in partnership with Easytobook.com
1  Thank GRAHAM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

  • Stayed: November 2012, travelled solo
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Review collected in partnership with Easytobook.com
Thank DiaBalkissouM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 November 2012

we normally stay with our relatives when we visit london. but this time decided to stay in a hotel.
this was definetly a good hotel and we felt home. it was simple and clean. i really liked the carpet. the breakfast can be improved and the service wsa okish.
but overall decent hotel for the price we paid.
i honestly dont want to put anything negative, but rooms were a bit small but very nice and clean, and very nice toilet.
would defi stay here again

  • Stayed: October 2012, travelled as a couple
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5  Thank michella m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Euro Hotel Hammersmith

Address: 31 Shepherds Bush Road, London W6 7LX, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Hotel Style:
Ranked #985 of 1,077 Hotels in London
Price Range: £42 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Euro Hotel Hammersmith 2.5*
Number of rooms: 17
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Also Known As:
Euro Hotel London

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