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“Flat drinks and rude staff”
Review of The Garage

The Garage
Ranked #189 of 1,284 Nightlife in London
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Attraction details
Owner description: Live pop and rock music.
London, United Kingdom
Level Contributor
67 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
“Flat drinks and rude staff”
Reviewed 10 July 2014

The staff are incredibly rude, drinks that should be fizzy are flat, and there is no toilet roll in the loos.

We ordered some Diet Cokes from a bearded member of staff upstairs, took them back to our seats and realised they were flat. So we took them back and told the barman, but he said "you're not having a refund" and so we asked to speak to the manager. He used his walkie-talkie to speak to the manager, and then we had to ask him to call a manager again as nobody had turned up 5 minutes later. Eventually, a manager appeared and told the barman to give us a refund. However, during this 5-minute wait, the barman had told us that "this is how we serve the drinks here" (flat??) despite numerous other customers at the bar trying the drink and telling him it was flat. Also, we had a chat with a few other patrons who told us that the same had happened the day earlier and that there were problems with the carbonated beverages. The barman was incredibly rude to us, treating us like lying scum of the earth. All we wanted was for the gas to be changed so we could have a fizzy drink, but instead of dealing with it simply, we were made to feel stupid. We were refunded angrily in the end, with the barman in question slamming our money down on the bar. Why the attitude?

Oh, and there's no toilet roll in the loos so do your number twos before you arrive.

Visited July 2014
Helpful?
2 Thank OmNomLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
London, United Kingdom
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“There are better venues in London”
Reviewed 28 May 2014

I have attended several show here. There is often no readmission and very limited access to fresh air without lining up for 15+ minutes with the smokers. This venue also boasts inadequate air conditioning, even for smaller crowds. If you are to attend don't get there early unless you are fine with being stuck in a hot dark room for hours.

Visited May 2014
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welwyn Garden City, United Kingdom
Level Contributor
136 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
“Don't believe everything you read on their website”
Reviewed 11 May 2014

So I bought my tickets and checked the website on the day of the gig - doors at 7 and curfew 10.30 - brilliant - I could use public transport and enjoy a few drinks. Got there and not so, even with the website still saying the same, the signs on the door were that the main band were coming on stage at 10.15pm ... so I only got to see the first half hour before having to leave. If they had said before I'd have driven, not had a drink and seen the whole gig. Add to that next to no ventilation and a partially blocked fire door and this became a night where the venue didnt live up to the other reviews published here

Visited May 2014
Helpful?
Thank Ted S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
266 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
“Good Venue”
Reviewed 17 December 2013

Came here to watch China Drum. Sound was good, lighting was fine, beer was OK. Not the best music venue i've ever been to, but far from the worst.

Visited November 2013
Helpful?
Thank GLWayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petersfield, United Kingdom
Level Contributor
352 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 550 helpful votes
“Good small venue”
Reviewed 3 December 2013

We've been to a couple of gigs here over the past couple of years. It's a small standing-only venue on one level (though the rear section is slightly raised). Good uninterupted views of the stage from across the hall. Sound mix when we've been there has been pretty good, though loud/very loud. The bar is a bit too small and usually crowded, but prices are no worse than other London venues. Loos are adequate - not brilliant, but have seen worse (e.g. Jazz Cafe!). The surrounding area has several pubs, takeaways and a few more expensive eateries for before the show refreshments.

Visited November 2013
Helpful?
2 Thank Gordon2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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