Been using Aquascutum for years but things have changed for the worse. i popped into the Bicester Village branch in December 2011 and noted the following:
1. Prices are increasing without noticable improvements in quality.
2. Staff are far less attentive that was the case in the past, nor if you use the London stores.
3. Unfinished suites are charged to be finished at £10 per trouser.
4. posting is £15 per item regardless of number bought (in my case 3 pairs).
when i enquired about the above changes over recent years it was clear that Jaeger rules now apply.
Aquascutum - you have lost your way and have fallen to the short term money making habits of Jaeger.
Sorry it is back to Gieves and Hawkes and Hugo Boss when at Bicester from now on - they go the extra mile on cheaper suites.
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