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“Laura Ashley Taunton, Somerset”
Review of Laura Ashley

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Laura Ashley
Ranked #555 of 763 Shopping in London
Attraction details
Reviewed 30 July 2014

Quality & Service, the two things that the 'old' LA stood for. The service in the Taunton shop is woeful! The shop staff appear to be (rich!) farmers wives with nothing better to do and treat customers in an aloof and arrogant manner - to the extent that my wife refuses to go into the shop. This is hugely different from the friendly & helpful service that we used to get in the Truro branch.

12  Thank jarvisrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (62)
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51 - 55 of 62 reviews

Reviewed 7 March 2014 via mobile

Laura Ashley hide the fact that if you live any more than one floor up, delivery is £60 extra! I have spent so much money at their shop but it looks like my downstairs neighbours are going to enjoy my furniture rather than me! Had to wait 10 weeks for the privilege of this crappy service!

6  Thank maxine1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

I purchased a plaid chair , custom made in a recommended fabric.
On arrival the plaid was wavy and the chair was very poorly upholstered .
When visited by a technician I was told , it was all over the place, it was not how he would have done it , but it was physics . Therefore he could not say it was faulty.
As a household with a two scientifically minded people we were taken aback by this!
The chair was not cheap and I personally like things that are meant to be straight to be straight , so I was disappointed to say the least.

11  Thank Sheila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013 via mobile

Contemporary women's fashions sit alongside high quality home furnishings and accessories. The fabrics they sell in their Home departments feature many designs and many are not a bit chintzy, but there are the trademarks florals too, if that's what you are after.

The made-to-measure service is efficient and the work skilful. I also like their bed linen and towels.

Thank Howi58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013 via mobile

Laura Ashley are a disgrace, lyndhurst sofa is saggy and cushions have collapsed despite following instructions to maintain. Pole I had to have specifically made for bay window paid for last Dec, over £1k, still waiting, lost order, cancelled order, reinstated order and now ten months later they no longer have any of the measurements taken last year. Curtains still in boxes, have written to complain, emailed to complain and called numerous times and they don't even respond despite threatening legal. PlEASE don't shop at LAURA ASHLEY, if they go bankrupt they will be doing hardworking people a favour in saving money and extreme disappointment. If shops could be regulated they should come with a severe stress warning HAZARDOUS!

11  Thank jillytb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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