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Ibis London City-Shoreditch
Ranked #324 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 29 January 2014

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 30 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,003 - 1,009 of 4,078 reviews

Reviewed 28 January 2014

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Willy L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 31 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 January 2014

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank shotParma_Italy
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 January 2014

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Reviewed 22 January 2014

Best Value for Money for sure! Most of London's hotels are not that great for how much you pay! You are on the safe side with this hotel! It's right next to the tube stations and in a cute neighborhood with lots of pubs and restaurants. It's clean and breakfast is amazing!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
3  Thank sarahHI808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 27 January 2014

Dear Guest,
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

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Reviewed 14 January 2014

As far as Ibis is concerned, it became through the years one of my favourite places to stay: one knows what to count on, what kind of services, and above all else, the ibis are usually pratical, functional, comfortable, clean hotels. Ibis City had one great quality: it is bang in the centre of London, a 10 minute subway ride from the centre, and about 6 minutes from the Tower of London. The staff were helpful and hospitable, the rooms clean, and breakfast was ok for that kind of hotel: at least one eats as much as possible from a varied buffet, but it could be (some other Ibis are even more varied) a bit more varied, especially as cheeses are concerned. Anyway, it was ok. There were two minor faults: our first room's door did not open and we had to change, and the wireless worked slowly in some places. We were lucky to change rooms, and everything worked perfectly from then on. On our last day, we checked out at 4.30 am, and a smaller breakfast was provided, at no cost (we were invited). It provided for a nice experience and stay.

  • Stayed: December 2013, travelled as a couple
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3  Thank nando2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 31 January 2014

Dear Guest,
I would like to thank you very much for having taken the time to leave such a detailed review about your stay in our hotel. Thank you for your positive feedback about room cleanliness and the friendliness of our staff. I am glad that the location was convenient for you. I have noted your comments about the need to change room and slow wireless and I can assure you that this has since been addressed.
We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the ibis London City and provide you with a genuine hassle-free experience.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

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Reviewed 13 January 2014

very near to underground station (zone 1, near tower bridge)
clean and quite room (with hairdryer, eletric kettle plus free tea and coffe). if you're not from UK take your voltage adaptor
good accommodations
recent building
nice staff

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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4  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 27 January 2014

Dear Guest,
Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator

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Reviewed 13 January 2014

This Ibis hotel is very well located, just around the corner from Aldgate East underground, you’ll love that. And the second station Aldgate is only few steps far.
Next door there is a Tesco Express, for convenient food and drinks.
The hotel is modern, clean and quiet. We haven’t checked the restaurant nor breakfast because there are so many options like Pret A Manger, Costa or Eat in the area.

The room size was adequate to our needs, 2 adults and an infant, we had the family room, which has an extra bed . The shower is quit big.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank FedeF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 27 January 2014

Dear Guest,
Thank you so much for taking the time to write a review about your stay at Ibis London City.
I was delighted to read that generally you enjoyed the hotel, our facilities and location.

Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London City-Shoreditch

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Region: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#219 Romantic Hotel in London
#264 Family Hotel in London
#314 Business Hotel in London
Price Range: £66 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
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Also Known As:
Ibis London City Hotel London
Accor London City

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