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Ibis London City-Shoreditch
Ranked #322 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 18 May 2014

Our overall stay was excellent , and location was great this is now the 2nd time we have stayed this year , and all the changes and upgrades since the last time are excellent
The only downside is that breakfast is very busy at peak times and you may have to wait for a table but food was great

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 May 2014

Dear Guest,
Thank you for taking the time to write a review about your stay at Ibis London City.
I am glad to read that you enjoyed the stay and the services we offer were up to the Ibis standards.

We are looking forward to welcoming you back soon in the future.
Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (4,005)
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914 - 920 of 4,006 reviews

Reviewed 17 May 2014

Clean , convenient and cost-effective this Ibis works really well... Pleasant bar and facilities. Rooms clean and tidy with everything you would expect if somewhat small.... One night stay only Very handy for business in The City

Room Tip: Aldgate tube is 2 minutes away so hotel is very convenient for 'The City'
  • Stayed: May 2014, travelled on business
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Thank Cragnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 May 2014

Dear Guest,
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Last week I travelled to London, again. By "mistake" my assistant has booked me in the Ibis London City. Whereas I have stayed at the likes of the Doubletree, Hilton, Sheraton etc. this time I have had to stay in this hotel. I was pleasantly surprised to see that the accommodation, service, welcome and all other things that one expects from a four or five star hotel were as good if not better. Granted, it is more modest in a lot of issues but when you travel on business how much of the extras and niceties do you really get to use?
I would recommend the Ibis London City to anyone traveling on business to the City in London.

  • Stayed: May 2014, travelled on business
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2  Thank SigmaNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 May 2014

Dear Guest,
We very much appreciate your comments regarding your stay at Ibis London City. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind Regards,
Irena Hoch
Human Resources & Administration Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

Stayed 2 night s here. Room lovely and clean and quiet.
Ate in restaurant both nights as they had a good menu du jour.
Hotel is less than 5 mins walk to Aldgate East underground station which makes it ideal for getting around

  • Stayed: May 2014
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1  Thank Modlangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 23 May 2014

Dear Guest,
Thank you very much for your review, I am delighted that you enjoyed your visit to the Hotel Ibis London City. I look forward to welcoming you back again soon.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

This hotel is situated around the corner of the underground (metro station: aldgate east). It is a very nice and clean hotel. The rooms were very tidy, small, but enough for 2 persons. The breakfast was continental and european and very good! Everything was freshly made and constantly filled by the kitchen. The only thing I regret was when we arrived, we had a long line because in front of us were several people checking out and there was only 1 receptionist. It is a pitty because it is a big hotel and they can foresee when a lot of people will check out or not. That was the only negative point in our 4 day stay at this hotel.

Room Tip: Easy to reach with the underground! (aldgate east station)
  • Stayed: May 2014, travelled as a couple
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1  Thank CityTripGirL_RoX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 23 May 2014

Dear Guest,
Thank you for taking the time to write a review about Ibis London City Hotel. It is a pleasure to receive such a great feedback about our newly refurbished hotel!
I am addressing the issue at the check in time and I sincerely apologise for the delay you have experience on your arrival.
Your comments have been reviewed with the Front Office Manager and corrective measures have been implemented to avoid a similar situation occurring in the future.
We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis London City and provide you with a genuine hassle-free experience.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

This newly built hotel is situated at the heart of London area and very close to the Aldgate East underground station. There is a Tesco local right next to the hotel and you can buy most of the essential things for your stay, The wifi is very reliable and the room is very clean.

  • Stayed: March 2014, travelled on business
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1  Thank hoshino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 9 May 2014

Dear Guest,
Thank you for your feedback and see you on your next trip hopefully!

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank myusof
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 9 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis London City-Shoreditch

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Region: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
Price Range: £77 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
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Also Known As:
Ibis London City Hotel London
Accor London City

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