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“Great Location”

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Ibis London City-Shoreditch
Ranked #312 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 13 July 2014

On the map it appears out of the centre but it's easily accessed from Victoria Tube Station on the District line and the Aldgate East station is around the corner. Many restaurants that aren't part of chains are within walking distance. Hache, a popular burger place, is one. Spitalfield Market, Petticoat Lane, and Brick Lane are minutes away if you are there on a Sunday. Bars and cafés and unique boutiques are nearby. It's actually a more trendy area than the centre.
The hotel is newly renovated. Lobby has a cool design but friendly with a large bar to pull it together. Front desk is manned by young and cheerful, smiling clerks. Rooms are clean. Beds comfortable. Windows block street noise with double glass. Disposable plastic glasses in bathroom for sanitary reasons. Papers in the lobby. All for an affordable price compared to tired rooms you could get elsewhere. Hotel does not charge you for first night like some do even when you book the "right to cancel" option. Some hotels take your money and take 10 days to repay you when you cancel. Annoying policy and not familiar to North Americans.
I recommend it for anyone to stay.

Room Tip: European doubles are small so take 2 twins as an option. Beds are pulled together anyway. You will...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank stopoverqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 July 2014

Dear Guest,
Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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940 - 946 of 4,146 reviews

Reviewed 13 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Erin T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 July 2014

The familiar layout of the Ibis hotels in cities around the world make our stay comfortable and easy. This hotel is clean, efficient and a great location just 2 minutes walk from Aldgate East underground station. Although the rooms are small, the beds are comfortable and ensuite tiny bathroom has everything as needed. Wifi worked well in our room. For space to stretch there is a large lounge area and public computers available, newspapers to read, a bar and 24 hour restaurant. Breakfast was good and the manager was familiar with gluten free and able to supply bread and to point out gluten free foods. The evening meal was tasty. A good menu and once again the senior waiter was very helpful in accommodating gluten free.

Room Tip: all rooms are the same. All are quiet. No views worth looking for.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
Thank vicanago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 July 2014

Dear Guest,
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Gill & Brian P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 July 2014

Firstly the good things about the hotel:
- Next door to Aldgate East tube station
- The rooms were clean, comfortable and modern
- The selection at breakfast was fantastic
- There are many choices for places to eat around 10 mins up the road
- There is a tesco express next door

Now the bad:
- Check in seemed to take an age - even though there were 4 staff on
- The rooms are very small. In particular the bathrooms, which are a similar size to what you would find on a train/plane (that is not an exaggeration) with a shower cubicle added on. A struggle if you are a person of large build I would say.

I would use it again if in this area.

Stayed: July 2014, travelled on business
Thank Tone09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 29 July 2014

Dear Guest,
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly.

Kind regards,
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

Stayed here Wed this week Hotel clean, staff pleasant and well trained Breakfast not so good Hot food items not good, Reasonable room rates On London city airport flight path so some amount of noise, Don't think I'd stay here again

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 13 July 2014

Dear Guest,
Thank you for taking the time to tell us about your stay at the Ibis London City, but I was very disappointed to hear that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us.
We appreciate your comment, and I hope that you will give us the opportunity to welcome you back Ibis London City and provide you with a genuine hassle-free experience.

Kind Regards
Irena Hoch
Human Resources & Administration Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tabata_1973
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terence B, General Manager at Ibis London City-Shoreditch, responded to this reviewResponded 13 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis London City-Shoreditch

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Region: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#46 Green Hotel in London
#218 Romantic Hotel in London
#313 Business Hotel in London
Price Range: £63 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
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Also Known As:
Ibis London City Hotel London
Accor London City

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