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“very good experience”

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Taj 51 Buckingham Gate Suites and Residences
Ranked #5 of 1,089 Hotels in London
Certificate of Excellence
San Francisco
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“very good experience”
4 of 5 bubbles Reviewed 18 May 2012

The rooms were well - appointed, sized and furnished. The location is very convenient to sites, the tube, good restaurants and parks (excellent running in the city). The staff were attentive and very helpful. The TV units were a bit of a problem (our DVD had to be reconnected, set up and the monitors were small), but we spent little time in our room. Our unit was close to the street, so noise at night and early was a bit of a problem.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,453 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
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Chennai (Madras), India
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 18 May 2012

I am a longtime Taj customer so this review may have some bias. I love the suites at this place. The breakfast place is great and the staff, particularly in the breakfast room, are very good. We also got upgraded to a 2 bedroom suite.

Highly recommended, but not to the extent that I do not get a room when I need one!. Now if only they could control the weather, my cup would be full!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shankar_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex by the sea
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 14 May 2012 via mobile

We booked a weekend over night stay here after reading trip advisor reviews. We were not disappointed. The suite was lovely, supremely comfy bed, fabulous bathroom with good quality toiletries and good space in the suite. It was great to have a fully equipped kitchen. The staff and service are first class and they go the extra mile.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Kataine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 8 May 2012

We live in West London, but stayed in a King Suite (kindly upgraded!) for one night as a special treat. And what a treat! Huge spaces, efficient air conditioning, exquisite service, all mod cons, delicious breakfast (which we had delivered to our suite) and everything we could have needed.
They even have evening canapes and drinks (complimentary!) in the Library Bar which we enjoyed, possibly a little too much! The staff are the key to such a relaxed and welcoming experience.
We'll be back!

Room Tip: Go as high up as you can for best views and least traffic noise
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, 10 May 2012
Dear Jeffrey S,

Thank you very much for your review.

I am delighted to know that you very much enjoyed your upgraded suite in the Kings Townhouse with its large espace and facilities. I must say I totally disagree with you on enjoying The Library too much...this is our aim, to make sure you have a fabulous time and make you feel like home, relaxed and at ease.

Please make sure when you come back to us you continue to make the most of it and totally enjoy your time at the hotel.

With warmest regards and best wishes.

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2012

I hesitate to write this as I partly want to keep this one quiet so that I can be sure to get a room next time I am in town. But fairs fair this hotel is simply too good to be selfish and not share. From the moment we arrived to the time we left my wife ,our 2 children and I were treated like VIPs . The service was personal and friendly, nothing seemed to be too much trouble. The food - breakfast and room service for dinner were really delicious .
We booked a 2 bed suite but were upgraded to a 3 bed. It was very spacious and comfortable we a fully equipped kitchen, 2 bathrooms, sitting room and comfortable beds.
The hotel is home to Quilon , fine Indian dining which I can also recommend and is located 3-4 mins away from the tube St. James park and about 15 minutes walk to Picadilly Circus.
Can't wait to find time to visit again!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raj4447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, 10 May 2012
Dear Raj4447,

Thank you so very much for your wonderful review and for not keeping 51 Buckingham Gate as a secret but instead sharing your experience with Tripadvisor, you cannot imagine how wonderful it is for us to know about the many things you so enjoyed at 51 Buckingham Gate.

I am specially happy to read about your dinning experiences as with three restaurants and a wondeful selection of In Room Dinning dishes it is sometimes difficult to choose but I can honestly say the Quilon never dissapoints and specially with its new look and new dishes it is a great experience.

This week Bistro 51 is also getting a refurbishment and a new menu will be launched shortly so I would strongly recomend you give the Bistro a try next time you stay with us.

I once again thank you very much for your time and for choosing to stay at 51 Buckingham Gate and I hope to see you soon.

Best wishes

Araceli Rius-Perez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

In doing a fair amount of traveling it is rare that you find a hotel or resort that far exceeds your expectations.....this is the case with this establishment. We arrived in London for 4 days with our daughter and her husband and booked a two bedroom suite. We're given a three bedroom suite with many extra amenities that are usually charged for. Any small inquiry was met with an afirmative reply and nothing was too much trouble for the staff. Their responses were quick and accommodating. Eggs for breakfast were even delivered because we did not want to walk the ten minutes to the closest market.
Free DVD movies were delivered to your rooms with accompanying popcorn and sodas...
The two restaurants we tried "Quinlan and Bistro 51" were excellent.
We would recommend this hotel for any friends or family traveling to London. The location was also excellant. 2 blocks from Buckingham Palace or St. James Park tube station...

Room Tip: Room 1071 could easily sleep 6 to 8 people. We were for so used extra bedroom and sitting room for...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, 10 May 2012
Dear Pddarling,

Thank you very much for your lovely review, it is wonderful to know that you and your family had a delightful stay and enjoyed your family time.

Our Butlers and Porters are always at hand to help and will make sure your precious time in London is for you to enjoy so if you need groceries or any last minute forgotten items, we will take care of it for you and will be delivered to your suite with a big smile too.

I am also delighted to know that you enjoyed the food at both The Quilon and Bistro 51, we cannot wait for the weather to get better and to open the Courtayard barbeque and menu for the summer, hopefully the sun will soon shine again in London.

Thank you once again for taking the time to share your experience and I sincerely hope to see you soon again at 51 Buckingham Gate.

Warm regards

Araceli Rius-Perez
Hotel Manager
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wales
Level Contributor
332 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

These huge appartments are housed in a unique old building tucked off the main road. staff were all very friendly and helpful .rooms all very large , well appointed and very clean , also the beds and pillows were very comfortable. Comlplimentary drinks and canapes served in the evening were also a nice touch .An excellent choice for a visit to London

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachsiders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Araceli-London, Manager at Taj 51 Buckingham Gate Suites and Residences, responded to this review, 10 May 2012
Dear Beachsiders,

Thank you very much for taking the time to review 51 Buckingham Gate and for sharing your experience with us and Tripadvisor readers.

I am very happy to read that you enjoyed your stay with us and found the team helpful and friendly.

The cocktail hour in the Libary is a very special time as it is the time to relax, reflect and share the experiences of the day in a cozy and relaxed atmosphere and I am so glad you enjoyed it.

I do hope your travels will bring you to London soon and we have the opportunity to welcome you back.

Warm regards and best wishes

Araceli Rius-Perez
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Property: Taj 51 Buckingham Gate Suites and Residences
Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in London
#5 Luxury Hotel in London
#5 Business Hotel in London
#8 Family Hotel in London
#20 Romantic Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Number of rooms: 85
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London

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