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“Hidden gem now "discovered" but still Consistent”

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Taj 51 Buckingham Gate Suites and Residences
Ranked #5 of 1,067 Hotels in London
Certificate of Excellence
New Delhi
Level Contributor
96 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Hidden gem now "discovered" but still Consistent”
Reviewed 24 August 2013

Location : Check
Service : Double Check
Food : Check
Room size and amenities: Check

Repeat clients in any business are like gold dust. Now on our 6th visit over the last 4-5 years, we spent 12 nights at 51BG, the longest ever and like us met others who were repeat guests. Also a number of first time guests who had come after strong recommendations from their travel agents, particularly from the US.

51BG has been discovered (and with it I notice an increase in room tariffs - the secret is out!).

That encapsulates what 51BG brings to the table - a level of consistent high quality "Taj" level service that one has come to expect - even beyond that found in many Taj properties in India. Mohit Verma the Manager with whom we interacted the most, is proactive, and approachable.The Concierge team of Alex & Jon, with their team; the omnipresent and man of all seasons,Sergio along with James and Ezio and last but not least, the epitome of hospitality in the Library (Breakfast and evening tea/cocktail area) Erol, a jovial Turkish Manager - all makes this one of the friendliest Hotels I have stayed in. There is a new GM of the London Taj properties, Digvijay SIngh whom I met briefly and found very receptive to suggestions (and some criticism). The not so well kept secret is that the adjacent Crown Plaza will change to a "Taj" property in the near future and that can only be a good thing.

The Taj shop Khazana is well worth a visit - stocks many items not found in their Indian branches -My guess is that Lorraine, the boutique manager with whom its easy to strike a conversation with, has something to do with its success.

The rooms in the older wings may need some freshening up which I believe is planned, but the service quality makes up for any shortcomings. If the design sensibility seen in the Minsters wing is any indicator, any refurbishment planned will add great value to the hotel.

An ideal place particularly for a longer stay, the extra space in the suites is a big plus. The kitchen comes fully fitted with dishwasher and washing machine, and coupled with the great in room dining menu, provides for great flexibility if one feels like eating in.

The Quilon, the fine dining Indian restaurant, a part of the Hotel has retained the quality of their food - an inventive menu with subtle flavours. Mr.Mazumdar, the Manager of the restaurant is very helpful in accommodating special requests. Overall a great dining experience.

If this sounds like a "doctored" review, its only because the personalised service erased some of the glitches that one faced from the memory.

Room Tip: Suites in the Minsters wing.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Dsareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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US
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 August 2013

We stayed at this hotel for 5 nights in August. The service was second to none. Great location, fabulous staff willing to accommodate your every need. We particularly appreciated the fact that full morning breakfast and afternoon cocktails were included in our package. Our room was fantastic - like a small apartment including sitting room, kitchen, spacious bath and bedroom. The courtyard area is a nice bonus for this hotel as well. I can't imagine that I will ever stay anyplace else in London. LOVE this hotel!!!!!

Room Tip: if possible upgrade to the apartment suites in the building where the reception desk is located
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  • Stayed August 2013, travelled with friends
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Helpful?
Thank Eurotraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2013

Our family stayed in two suites at the hotel in July during a trip to Europe. We had a wonderful stay with impeccable service. The staff went above and beyond to accommodate any of our needs. The hotel is very centrally located and the staff made it a perfect stay in London. Would stay here again.

  • Stayed July 2013, travelled with family
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Helpful?
Thank tammyatx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 August 2013

We stayed at 51 Buckingham gate for 3 nights in August. This is a very unique property very close to Buckingham palace and features everything you would expect from a Taj property - great service, great hospitality, great food, great room and wonderful amenities. Some unique features about the hotel are that they are adjacent to the Crowne Plaza (also owned by the Taj group) and share a wonderful courtyard that features a restaurant with outdoor seating. They also have kitchenettes and laundry facilities inside the rooms (a plus if you are traveling with family etc.). Just to give people a taste of the level of service here - we requested a late check out and despite our room being occupied that day, the staff arranged for another room to be cleaned for us to stay for the afternoon to accomodate our request. Amazing service!

Highly recommend the Taj to anyone travelling to London. I plan on coming back soon!

Room Tip: We had a 1 bedroom suite and it was a great room
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  • Stayed August 2013, travelled with family
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Helpful?
Thank Anandaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martinez, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2013 via mobile

A beautiful hotel with all the services you could need. Perfectly located in London. Small rooms but comfortable and well stocked. Room service was fast and tasty.
We will certainly be back on our next London visit
Thanks a million

  • Stayed July 2013
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Helpful?
Thank Markocaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 August 2013

This has to be the most incredible experience I've ever had. Wonderful staff, very discrete and always on hand; fantastic suite/apartment, with everything you would need; great atmosphere; brilliant location and I really wish I had a butler of my own at home!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smejloumian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
Reviewed 12 August 2013

I recently stayed at these amazing suites for my Birthday. If you want to stay in a beautifully equipped Suite complete with it's own living area, Kitchen, huge bathroom complete with luxury toiletries,and a bedroom with a huge bed then this hotel has to be first choice.
The service from check in until we checked out was second to none. Staff were discreet but always on hand. Nothing was too much trouble as you would expect from a hotel of this quality.
The hotel is via the most fabulous courtyard which has an outdoor dining area and bar. I was mixed the most fabulous cocktails (which by the way came with a platter of nibbles) and the staff were friendly and very welcoming.
Upon going up to our suite, we were greeted by a butler who attended to everything and showed us all the features of the suite which are many. I mentioned to my partner I needed some Ice and within a couple of minutes a bucket of Ice was in situ with the suite. Fresh fruit was also on display which was a nice touch. Maid service came and did a bed turn down, which included chocolates on the pillows and a nice relaxing spray for the pillows to help you sleep.
The beds are amazingly comfortable and have excellent mattresses.There was no noise during sleeping hours which is very important. The bathrooms are well equipped with every amenity you could wish for including a huge TV above the bath. Breakfast was served in our suite and the choice and quality fantastic.
We had afternoon tea in the library which was utterly divine and plentiful. So many nice little touches that make up for a fabulous stay. Location is a stones throw away from Buckingham Palace and all the central London attractions.
If you want and expect the best both in luxury and service, then 51 is the perfect choice. I felt utterly spoilt and like royalty. Staff seemed genuinely happy in their job, no fake smiles. Just the right amount of politeness and friendliness that you would expect without being obtrusive.
Overall a fantastic weekend, a beautiful Hotel and I would certainly stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Taj 51 Buckingham Gate Suites and Residences

Property: Taj 51 Buckingham Gate Suites and Residences
Address: 51 Buckingham Gate, London SW1E 6AF, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in London
#5 Business Hotel in London
#5 Luxury Hotel in London
#8 Family Hotel in London
#20 Romantic Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Taj 51 Buckingham Gate Suites and Residences 5*
Number of rooms: 85
Official Description (provided by the hotel):
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a bespoke and personalised environment a gemstone's throw from Buckingham Palace. It comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed and beautifully restored to their iconic heritage. The 85 luxurious suites and residences with butler service offer the space and exclusivity of a private home each with their own separate kitchen and living area. Taj 51 Buckingham Gate Suites and Residences reflects the universally acclaimed warmth and personalised service that the Taj is recognised for as one of the finest in the world. Treading the path from tradition to tomorrow, Taj 51 Buckingham Gate Suites and Residences redefines the meaning of luxury, creating a distinctive, customised and exclusive Taj experience. Make the most of complimentary wi-fi, the premier Golden Keys Concierge service, tailored treatments at the Wellness Centre and a host of on-site dining options including Quilon, the signature Michelin star Indian South West coastal cuisine restaurant and Kona, showcasing the colours, flavours and vibrancy of contemporary Europe. ... more   less 
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Also Known As:
51 Buckingham Gate, Taj Suites And Residences Hotel London

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