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“The best service!”
Review of The Bridge Hotel

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The Bridge Hotel
Ranked #625 of 1,067 Hotels in London
San Francisco, California
1 review
“The best service!”
Reviewed 9 October 2013

I stayed here for one evening before taking the Oxford Tube to Oxford University. When I arrived the staff was so welcoming, I felt like I was family. I am so thankful for the help the staff offered me, for the tips getting around as I was a student traveling alone, for the complimentary breakfast, and much more. Thank you so much Bridge Hotel, you are amazing and I wish you lots and lots of patronage and success in your business! You made my first night in London safe, clean, and very relaxing. The hotel also helped me get a taxi the next morning to Victoria Bus Station. Many many thanks!

  • Stayed June 2013, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank angela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, Public Relations Manager at The Bridge Hotel, responded to this review, 14 October 2013
Thank you for taking the time to review The Bridge Hotel.

Our aim here is to make sure that the guest are completely satisfied at all times ,and it is so satisfying when every thing that you have worked so hard for ,come together and that the guest are happy too.

We have great staff here who would love to help at every turn, from giving you tips on places to visit or where to get a good food.

We are very much looking forward to your next visit with us .

kind regards,

Anita
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562 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
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Oslo
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 October 2013

Stayed a weekend at this hotel on an impulse trip - ordered only three-four days in advance. Very friendly staff and nice to receive a rose at arrival. The rooms are basic. Very central and walking distance to a number of different tube stations with quick access to the city.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellensto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, Public Relations Manager at The Bridge Hotel, responded to this review, 9 October 2013
Dear Guest :
Thank you for taking the time to leave a review, great to know that our central location to the City has been of benefit to you. It does make exploring London so much easier.

We are delighted that you found the staff to be friendly and that you enjoyed our red rose on arrival .

We are looking to updating our rooms in the near future.

We strive to provide the highest level of service to our guests at the hotel and we are looking forward to seeing you on your next trip .

Kind regards,
Anita
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1 review
Reviewed 30 September 2013

Well just had the night here,rooms could do with a lick of paint,very friendly staff,clean.fresh fruit in rooms n bottled water also a mini fridge,tesco express just down the road turn left out of hotel 30 second walk,turn right out of hotel cross road turn left into London road a very good fish n chip shop called castle fish n chips.would Defo recommend spotlessly clean!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluefox1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, Public Relations Manager at The Bridge Hotel, responded to this review, 9 October 2013
Thank you for taking the time to share your views about The Bridge Hotel.

We are delighted that you enjoyed your complementary bottle of water and fresh bowl of fruit that is supplied to all rooms, and that you found the staff to be very helpful and friendly .Our central location to the local amenities makes for great nights out.

We are looking to upgrading our rooms in the near future and are looking forward to seeing on next trip into London.

Kind regards,
Anita
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

I spent a night at this pleasant, low-key budget hotel during a whistle-stop business trip last week and I had a very positive experience. The location is central and highly convenient in that it provides easy access to tube stations and city attractions, especially if you are not entirely familiar with urban London. The room I stayed in was small but clean, pleasant and comfortable. I also enjoyed a large, tasty, freshly cooked breakfast before checking out the next morning. I found all the staff to be extremely friendly, helpful and professional in every way, and their warm and efficient customer service made a big difference to my stay.

  • Stayed September 2013, travelled on business
    • Value
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    • Service
Helpful?
1 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, General Manager at The Bridge Hotel, responded to this review, 27 September 2013
Thank you for taking the time to share your views about The Bridge Hotel.

We are delighted that you enjoyed your stay here and that you found the staff be very helpful and friendly .

We strive to provide the highest level of service to our guests at the hotel and we are glad this has met with your expectations.

We shall see you again on your next visit .

kind regards



Ahmed Ali
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UK
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2013

My friend and I stayed on 6th September. Very happy with the location. Breakfast was freshly cooked and plentiful. Had a couple of slight problems with TV & shower which were rectified speedily and pleasantly. We were also given a discount. Very satisfied with the excellent customer service and will certainly stay here again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank stantilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, Public Relations Manager at The Bridge Hotel, responded to this review, 9 October 2013
Thank you for taking the time to share your views about The Bridge Hotel.

We are delighted that you and your friend enjoyed your stay here and that you found the staff be very helpful and friendly .Our full English breakfast is always cooked fresh and plentiful for our guest to help start their day fresh .

We strive to provide the highest level of service to our guests at the hotel, if any unexpected problems arises during their stay we are more than happy to try and resolve the matter speedily.

We are very much looking forward to seeing you and your friends on your next trip .

Kind regards,
Anita
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 September 2013

The Bridge Hotel is relatively cheap, compared to other hotels in the neighbourhood, but you must not have high expectations.
It is rather grubby, in need of paint and redecoration. The walls are so thin that you hear your neighbours going into and out of their room. There is no lift, which could be problem if you have a heavy suitcase, and your room is on the third floor. It was hot in London in early September, and the room has no ventilation or AC, but leaving the window open makes it too noisy to sleep.
I was asked several times if I wanted a cooked breakfast (at an additional 7 pounds) but was not interested. When I found the breakfast room in the morning (the cellar, with the entrance outside) the alternative turned out to be toast and instant coffee. The breakfast room smells of cooking fat - maybe something to do with the kebab restaurant next door...
I would not go back to The Bridge Hotel.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GreenBeansSuisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, Manager at The Bridge Hotel, responded to this review, 1 December 2013
From the mananger of The Bridge Hotel we would like to thank you for your review. This is very important to us and we try our best to make your stay as pleasurable and comfortable as possible.

Your comments have been taken on board and in the near future we will be striving to improve the up-keep of the hotel as well as in the process of expanding the hotel by adding more rooms plus putting in a lift so that our guest accessibility to and from the top floor levels are less strenuous.

From the manager of The Bridge Hotel
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Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

The hotel is very cheap, centrally located for access to the city and its attractions. But be warned, you get what you pay for, the standard is low but on the most part, clean and friendly. They try to ensure your stay is as good as can be. Local pubs, the ship and the stage door, are very friendly also. The reviews for this hotel vary widely. This is because the rooms vary wildly. Some of the double rooms have a kitchenette, table and chairs, a nice modern ensuite and a full length wardrobe. However this particular room was on the 2nd floor up 42 steps. If you are not up to this, then the ground floor rooms have no kitchenette, no table and chairs, a dingy ensuite, no full length wardrobe and in the shower, a mouldy curtain with a thigh high shower screen that opens inwards. ?? Both charged at the same price. The thing that is consistent is the friendliness of the staff. But be warned, they often do a quick knock and pop their head in to see if everything is ok, often catching you in various states of undress. Locking your door is a must!

Room Tip: Ask for room 23 if you can cope with the 42 steep steps.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TiredAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBridgeHotelTeam, General Manager at The Bridge Hotel, responded to this review, 1 December 2013
Thank you for your comment. We at The Bridge Hotel try our best to make your stay with us as pleasurable as possible. We are a family owned business and we strive to maintain the up keep of the hotel. All our rooms are cleaned and monitored on a daily basis. We provide our guest with fresh fruit, water and hot beverages. We will always endeavour to work towards making our guest stay a happy experience and will continue to correct negative comments if and when we can.

Thank you for your feedback from the management of The Bridge Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bridge Hotel

Property: The Bridge Hotel
Address: 30 Borough Road, London SE1 0AJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #625 of 1,067 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Bridge Hotel 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Bridge Hotel London

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