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“Excellent location, classy and cosy rooms: a must”

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Marble Arch - Gloucester Place Hotel
Ranked #737 of 1,077 Hotels in London
Reviewed 28 February 2013

We spent a great week-end at Marble Arch Gloucester Place. We loved it! Our stay couldn't have been better!

Location is top, and rooms are clean, classy, cosy. Also, for a good start in the morning, breakfast is excellent. Also, a special mention to the portier, very friendly and smiling during our whole stay.


Just 2 avenues of improvement for the management, if I may:
1/ please, sistematically give the customers a copy of the check when they buy a drink or have breakfast. It's not enough to write it somewhere, with no mean for the customer to double-check the bills when checking out - it can be a source of embarrassment for both parties.

2/ suppress those huge screens on the "welcome" desk, in the lobby. They hide your associates, and prevent them from having a genuine contact with arriving guests. They are stuck in the vortex of the screen and your guests don't exist anymore.


Otherwise, again, great hotel, great location, great stay, many thanks to the staff!

  • Stayed: December 2012, travelled with family
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Thank captainhaddock44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 - 72 of 238 reviews

Reviewed 16 February 2013

  • Stayed: February 2013, travelled with friends
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Review collected in partnership with Easytobook.com
1  Thank Ivana K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 February 2013

My wife and I stayed there for three nights in the beginning of December 2012.
We got a cosy and warm room, the staff was very friendly and helpful, and the hotel is close to nearly everything in London. Buses run in the street outside, and you are conveniently close to the Tube.
No lift, but as long as the staff lends a hand in getting the luggage up the stairs, it does not matter.
Very little noise, so we had good nights sleep!

  • Stayed: December 2012, travelled as a couple
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3  Thank ErlingR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2013

We stayed here for 2 nights. The staff were extremely friendly and helpful.It was zero Temperatures outside were cold but the room was cosy and warm. Sheets and towels and bathrooms were clean.It is really handy for everywhere you need to be and close to underground. Good place to walk up and shop at John Lewis, Next, Primark and many other stores. The road outside is quite busy but this never bothered us, we slept like logs! The bed was very comfortable, I have a bad back so this is important to me.We shared a bathroom again this was not a problem as it was just next door. We had to leave at 6.30am and the staff kindly sorted us a breakfast delivered to our room. They also gave us travel advice.Yes the decoration is a little tired in the rooms but the price was so reasonable for a central hotel that really did not concern us. Lots of hot water for a bath to rest our aching feet. I will stay here again a good place to stay!

Room Tip: We stayed in room 12
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  • Stayed: February 2013, travelled as a couple
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1  Thank wendy e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2013

I booked this hotel believing it to be a 3 star hotel. ITS NOT. Its a SELF ASSESSED and self rated as a 3 star.
The room was like a poor student shared house bedroom. Mis matching bed. A desk that was on an angle. Carpet that didnt reach to the wall but stopped halfway under the bed. The bed linen had blood spots on them. The pillows were so flat it took 4 to get the height of one. There was no sugar they dont have it in the rooms. The first two rooms i was shown to still had people on and i found items belonging to the previous guest! The breakfast was a joke. The tea was undrinkable and the omelettes cold and rubbery. The cooked option doesnt come with bacon and the sausages were hot dog sausages! The breakfast room looks like Danny la Roo exploded in it.
The staff could barely grunt in English and were remarkable only by their unhelpfulness
For an unrated hotel the prices are very high!
I sadly will never return

  • Stayed: January 2013
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2  Thank notts76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2013

  • Stayed: January 2013, travelled on business
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Review collected in partnership with Easytobook.com
1  Thank RoYbarra
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 February 2013

My family and I stayed for four nights at the Gloucester Place Hotel in June 2012. The hotel is extremely well located and good value for money. The rooms are small (after all, this is London), but super clean and very well appointed. The service was extremely friendly, and staff made sure the ongoing light renovations gave no trouble to guests. Breakfast was nothing special, but sufficient. This is a place we would go back to.

  • Stayed: June 2012, travelled with family
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1  Thank Cloudtail10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marble Arch - Gloucester Place Hotel

Address: 55 Gloucester Place | Marble Arch, London W1U 8JQ, England
Region: United Kingdom > England > London > Marylebone
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #737 of 1,077 Hotels in London
Price Range: £79 - £207 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Official Description (provided by the hotel):
The Marble Arch - Gloucester Place Hotel is a Georgian Bed and Breakfast hotel in Central London. English Heritage has Listed the building as it was once occupied by members of the French Royal Family who had fled the French Revolution of 1789. The hotel offers a variety of en-suite rooms with private facilities and Discounted Basic rooms with shared facilities to cater for all budgets. All rooms have free Wireless internet, Portable Air conditioner Units, tea/Coffee & Biscuits. Situated in an ideal location in Marble Arch; close to London’s most famous sites such as Oxford Street, Hyde Park, Piccadilly Circus, London West End Theatres. It is a perfect venue for business and leisure. The hotel is also located next to the main Airport Bus stop and several underground stations serving all of London’s major destinations, and within easy reach of St Pancras Eurostar station. Also just a short walk from Madame Tussauds, Regents & Hyde Park and the shops of Oxford Street. The hotel is a Georgian listed building. There is no lift. However, staff will be happy to carry your luggage to your room on request. Alternatively we can try and book you a room on a lower floor if requested well in advance at the time of booking. Discounted NCP Parking is Available next to the hotel. The hotel offers good value central London accommodation with clean, tidy and cozy rooms in a relaxed and welcoming atmosphere with many modern comforts needed to make your stay enjoyable. ... more   less 
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Also Known As:
Gloucester Place London
Hotel Gloucester Place
Gloucester Place Hotel

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