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“Good stay in London”

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Premier Inn London Kings Cross Hotel
Ranked #144 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 13 April 2014

Spent one night here. Room and hotel facilities very good. Nice breakfast. Staff friendly and attentive Would recommend to others. Nice central location close to mainline railway stations

.Shame about London prices though.

Stayed: April 2014, travelled as a couple
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear Paul Waites,

Thank you very much for taking the time to write a review of our hotel. We hope to see you again.

Best wishes,
Nick, Reception

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2,438 - 2,444 of 4,418 reviews

Reviewed 11 April 2014

stayed here very freindly and helpfull staff excellent room,bar,and food
, definatly the best stay yet in london and ideal location, the staff were the most helpfull ever and nothing was too much trouble, this hotel exceeded all my expectations for a budget hotel in london

  • Stayed: April 2014, travelled with family
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Thank shirleyhoyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear Shirleyhoyles,

Thank you for your comments. Exemplary customer service has always been our highest priority, which makes us feel all the better that this was your experience. We look forward to welcoming you again.

Best wishes,
Nick, Reception

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Reviewed 11 April 2014

One of the nicest Premier Inn's and in a great location. You pay for this in the price though. I would say the the price IS premier here but other than that it is what you would expect from a premier inn.

Room Tip: Ask for a back room to avoid traffic noise
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  • Stayed: October 2013, travelled as a couple
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Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear Richard B,

Thank you very much for your comments. Whilst we do our utmost to ensure that we offer the best value for money possible vis-a-vis comparable hotels, prospective guests should be aware that prices in London may be somewhat higher than most other areas of the country.

Best wishes,
Nick, Reception

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Reviewed 11 April 2014

best nights sleep at such a central London hotel ever, quiet, very comfortable roomy bed, great shower and fantastic staff. Nothing was too much trouble. We were made to feel very welcome and that we mattered. I have no hesitation in recommending this hotel

  • Stayed: April 2014, travelled as a couple
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Thank OMB7939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear OMB7939,

We're thrilled that you enjoyed your stay with us. The comfort and happiness of our customers during their time here matters to us more than anything else, so we would like to thank you for adding your kind words. We hope very much to welcome you during your next visit to the city.

Best wishes,
Nick, Reception

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Reviewed 9 April 2014

We've stayed at the Premier Inn Kings Cross a couple of times now and to be honest, love it. The standard of accommodation is very high, maintenance of rooms excellent and the on site facilities are brilliant - great restaurant, comfortable bar and cafe + on the go Costa Coffee machine.

The hotel is literally a two minute walk to both Kings Cross St Pancras train stations, as well as the tube station, so couldn't be better.

  • Stayed: March 2014, travelled as a couple
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Thank SG186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear SG186,

It's very gratifying to read of when a guest has loved their experience at our hotel, so we would like to thank you for taking the time to tell us so! As you say, our proximity to one of London's major transportation hubs is our great strength. Prospective visitors should be aware that we are within an easy five minute walk of both King's Cross and St. Pancras International stations, as well as their shared underground facilities. Numerous bus terminals also service areas across the city.

Best wishes,
Nick, Reception

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Reviewed 9 April 2014

I have stayed at this hotel before and was very happy with the location, room, breakfast and staff so decided to stay again on my next trip. Unfortunately I was left very disappointed with this stay. Firstly, we booked a meal in the hotel restaurant and despite it not being very busy we were rushed with our meal. The waitress removed our starter plates before we had even finished. My daughter had picked up her garlic bread to eat it and she took the plate away leaving her to just have to keep hold of it in her hand, she also came to take our main course away again before we had finished and while we were eating dessert she came over and said shall I get your bill. I found this particularly rude that she did this while we were actually eating. When we went to bed the bed and pillows were hard and the noise from the street outside was terrible and our room was near the door to the lifts so every time someone went through the door banged. After a very poor nights sleep we went for breakfast and had the misfortune of having to deal with a very rude member of staff in the breakfast room which was just what we didn't need after the terrible nights sleep we'd had. I made a complaint to reception, who thankfully were very polite and helpful. The reception staff are the best thing about this hotel, very friendly and very helpful. They were the only pleasant thing about our stay there this time and I am sorry to say it has put me off staying there again.

Room Tip: Keep away from the rooms that look onto the street, the noise is terrible
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  • Stayed: April 2014, travelled with family
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Thank Bubby14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 15 April 2014

Dear Bubby14,

On behalf of the entire team at Premier Inn King's Cross I would like to sincerely apologise for any disappointment endured during your recent stay at our hotel. We pride ourselves on our usual ability to positively exceed the expectations of our guests; and so it is especially unpleasant for us to read that this was not the outcome in your case. Although you say that you spoke to our reception staff upon leaving, we would be very grateful for any further details you might be able to add concerning problems experienced. Please feel free to either call us on 0207 812 0110 or email londonkingscross.pi@premierinn.com.

Best wishes,
Nick, Reception

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Reviewed 8 April 2014 via mobile

Stayed 1 night for work. Excellent staff on reception. Fab room nice and large. Free wifi worked well as I did work in the room. Lovely nights sleep. Breakfast was really nice. Great selection although no obvious veggie option of sausage but there's plenty to choose from. Nice coffee too. Next door is a costa branch too. In the heart of kings cross with restaurants etc so ideally situated. Easy checkout. Mix of people staying. Would definitely stay again.

Stayed: March 2014, travelled on business
Thank Julabuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManagerKingsCross, General Manager at Premier Inn London Kings Cross Hotel, responded to this reviewResponded 18 April 2014

Dear Julabuba,

Thank you very much for taking the time to comment on your recent stay at our hotel; it's very pleasing to read that you enjoyed your stay. Just a note for visitors: whilst specialist food products are not stocked in our restaurants as standard, if you inform the waiting staff of any dietary requirements upon arrival we will do our best to secure the necessary foodstuffs for you.

Best wishes,
Nick, Reception

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Additional Information about Premier Inn London Kings Cross Hotel

Address: 26-30 York Way | Kings Cross, London N1 9AA, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#75 Family Hotel in London
#108 Romantic Hotel in London
#179 Business Hotel in London
Price Range: £95 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Kings Cross Hotel 3*
Number of rooms: 281
Official Description (provided by the hotel):
Perfectly located just 100 meters from King's Cross and St Pancras Mainline Stations and Underground with easy access to all central attractions, restaurants and shopping centres. We offer 276 en-suite bedrooms, restaurant and bar, pub, Costa coffee, meeting rooms and express check-in with 24-hour reception and free luggage storage. Kids under 16 stay and eat breakfast for free. ... more   less 
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Also Known As:
Premier Inn London King`s Cross St Pancras Hotel London
Premier Inn Kings Cross

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