Rooms are ok, but you can hear a lot of noises from neighbours and other people walking on the aisles.
We asked if we could move the room to hopefully get a brighter room. Staff were very impolite and made us feel ridiculous because we asked for another room (since we were staying for two weeks). We agreed on moving to the other side of the hotel on the following day.
When we had packed all our stuff for our one year stay in Britain to move the room they seemed pretty annoyed of us and move us to another room on the same side. We obviously asked if we could get a room on the other side like we agreed on the day before. That's when they said, "oh, so you also don't like the second room?" once again making us feel picky and stupid. After we finally moved into the third room we asked for the keys. This was denied because moving us to another room takes so much time that such a big thing would not work right away. So we could pick up the keys in the evening.
When arriving at breakfast it takes forever until they finally tick your room and bring you to your table. I ordered poached eggs from the kitchen, which arrived only after 30 minutes eventhough I asked for them twice. Not to mention that instead of receiving it soft (like they recommended it) the egg was hard. Compared to their collegue at the reception they were at least friendly.
Coffemachine didn't work on the first day (Breakfast is btw. 6 and 8 GBP).
All items at the cafeteria are a little bit dirty (coffee machine, juices, spilt water, ...)
Just for comparison: We also spent 2 weeks at the Premier Inn Southwark (Tate Modern) which was very nice. The staff was incredibly friendly and helpful (extra key, printing documents , ...) The breakfast area is clean and tidy. Overall a much better experience.
- Official Description (provided by the hotel):
- Close to the All England Club for the annual championships and a short tube ride from central London. ... more less
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- Also Known As:
- Premier Inn London Wimbledon South Hotel London