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“Pretty poor quality compared to other Premier Inns” 2 of 5 bubbles
Review of Premier Inn London Wimbledon South Hotel

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Premier Inn London Wimbledon South Hotel
Ranked #265 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Pretty poor quality compared to other Premier Inns”
2 of 5 bubbles Reviewed 19 June 2014

Rooms are ok, but you can hear a lot of noises from neighbours and other people walking on the aisles.

We asked if we could move the room to hopefully get a brighter room. Staff were very impolite and made us feel ridiculous because we asked for another room (since we were staying for two weeks). We agreed on moving to the other side of the hotel on the following day.
When we had packed all our stuff for our one year stay in Britain to move the room they seemed pretty annoyed of us and move us to another room on the same side. We obviously asked if we could get a room on the other side like we agreed on the day before. That's when they said, "oh, so you also don't like the second room?" once again making us feel picky and stupid. After we finally moved into the third room we asked for the keys. This was denied because moving us to another room takes so much time that such a big thing would not work right away. So we could pick up the keys in the evening.

When arriving at breakfast it takes forever until they finally tick your room and bring you to your table. I ordered poached eggs from the kitchen, which arrived only after 30 minutes eventhough I asked for them twice. Not to mention that instead of receiving it soft (like they recommended it) the egg was hard. Compared to their collegue at the reception they were at least friendly.
Coffemachine didn't work on the first day (Breakfast is btw. 6 and 8 GBP).
All items at the cafeteria are a little bit dirty (coffee machine, juices, spilt water, ...)

Just for comparison: We also spent 2 weeks at the Premier Inn Southwark (Tate Modern) which was very nice. The staff was incredibly friendly and helpful (extra key, printing documents , ...) The breakfast area is clean and tidy. Overall a much better experience.

Room Tip: odd numbers go to the street (heading north west) even numbers to the calm and quiet side (south ea...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank harald35000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Wimbledon South Hotel, responded to this review, 22 June 2014
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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942 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
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English first
Glasgow, United Kingdom
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Nothing to complain about absolutely spotless, comfortable , excellent location one of the
best premier inns we have stayed in we even got checked in very early having left from Scotland on the first flight into London

Room Tip: This is in the top 5 for premier inns
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barbara_C187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donetsk, Ukraine
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

Good value for money. Walking distance to Tube station. Quite good restaurant. Very complicate breakfast and dinner payments, really big deal to add those options while staying. In general pretty good hotel, no problems to cancel last minute or to leave earlier than booked. Bed are a bit too soft for my taste, but it's like this in England. Will definitely come back here.

Room Tip: the double room with two beds doesn't have the real second bed actually, so not a good option if...
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  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ilia_marchello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bideford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

12JUNE14 - Another good hotel from Premier Inn. Looks like it has recently had a refit as the fittings and decor were clean & tidy. We only saw the staff on the front desk but they were friendly and helpful. The room was clean & well attended each day by the cleaners.
The bed was firm but well comfortable, linen nice & fresh and the pillow selection good - they've obviously been listening to their customers.
There is a subway under the main road outside direct to the large Sainsburys & M&S store - they both have a cafe if you don't want to eat in the hotel. Plus a small retail park nearby.
The nearest Tube (Colliers Wood) was only 6 mins walk and takes 30-40 mins into the center of London depending on the route and time of day.
There is ample car parking although it is shared with the adjacent fitness center, food outlets (KFC, Pizza Hut, Burger King) and a local crafts retail park. Parking is free overnight and for 2 hours first thing in the morning but you have to pay from 9am-5pm. Here's the good bit, you only have to pay £6 for the entire 24hrs by pressing the hotel button first; or like us, the meters are out of order and we didn't have to pay anything!
We found this to be a good-value base from where to explore London if you don't mind the travel time on the tube - another bonus getting on the tube from so far out is that you can be guaranteed a seat.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

This hotel is less then five minutes walk from Colliers Wood underground station and 5-10 min walk from south Wimbledon station. We stayed here on a Friday and Saturday and was great; only 20 minutes on the underground to central London, area is not very loud or busy although our window was looking over a dual carriage way. We had our air con on and window open but could not hear the busy road at all.
The bed was so so comfy and we had two pillows each. Fresh towels and extra tea bags each morning. Can't fault it!

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Char745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

Rooms are good but no heated towel rail .you could hear people in the room above walking about which was annoying.
There is a massive lack of security cameras on the car park . Would I stay again maybe

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank TIM T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 May 2014

Excellent hotel , very clean with friendly and efficient staff. Lovely rooms with very comfy beds. Lots of parking. Only 5 mins from the tube. Great value for money, would recommend this hotel for a trip to London








  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Wimbledon South Hotel

Property: Premier Inn London Wimbledon South Hotel
Address: 27 Chapter Way | Off Merantun Way, London SW19 2RF, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#28 Best Value Hotel in London
#127 Family Hotel in London
#133 Business Hotel in London
#245 Romantic Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Wimbledon South Hotel 3*
Number of rooms: 138
Official Description (provided by the hotel):
Close to the All England Club for the annual championships and a short tube ride from central London. ... more   less 
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Also Known As:
Premier Inn London Wimbledon South Hotel London

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