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“Our Second Stay at the Apex” 4 of 5 bubbles
Review of Apex City of London Hotel

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Apex City of London Hotel
Ranked #82 of 1,089 Hotels in London
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Our Second Stay at the Apex”
4 of 5 bubbles Reviewed 21 January 2009

This was our second stay at the Apex.
Again, our room was lovely - however slightly smaller than the first room we had. Good spacious bathroom, with separate bath & walk in shower.
Our only dissapointment was the breakfast...
It was my other half's Birthday, so I treated him to Breakfast. Not impressed by the service...
I ordered what was on the menu as Belgian Waffle(S) with Banana and Cream, and the other half ordered Porridge with Blueberries & Maple Syrup. We were bought out A Waffle (singular) and Pancakes? By the time that thecorrec dish - Porridge - was bought out I had finished my Waffle.
For the cost of the Breakfast - even on London prices - I was extremely dissapointed and felt ripped off, as the waffle was definately not made in house but bought from a supermarket.
We made a complaint on check out the General Manager, which was resolved to our satisfaction.
One tip would be to get breakfast outside of the hotel.... Even for london prices its very expensive - especially when there is a Wetherspoons a stones throw away! At least there you pay for and expect things to be just microwaved/re-heated!
I must admit that the evening and lunch menu did look good so would be willing to give those a try on our next visit.
I have also booked the hotel for my parents Anniversary later on in the year, so can only hope that the hotel will continue to deliver the hight standards that I have passed onto them!

  • Liked — Good Location, Price, High Standards
  • Disliked — Breakfast Service
  • Stayed January 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LauraRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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East Sussex
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 January 2009

My husband and I stayed at the Apex City of London for one night after a day's Christmas shopping.

The room was beautiful and the staff were so helpful. Breakfast was first class and once again all members of staff were so attentive. We cannot wait to stay again.

Vanda and Clive Jones

  • Liked — modern and so clean
  • Disliked — there was nothing not to like
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank VandaEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, UK
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 11 January 2009

We stayed here on NY Eve, with some friends also in the room next door. We booked cheapest rooms, but were upgraded on arrival. It was only the next level up and the room wasn't big, but the bed was a lovely King Size with a huge 37 inch LCD TV at the botoom. Room was very quiet, if a little dark unless you angled the bed-side lights, but we didn't worry about this too much.

Hotel is in a nice quiet location close to The City, and close to Tower Hill Tube. I would imagine it gets very busy in the week, but on NY Eve everywhere nearby was closed save for the odd pub. It didn't matter as were off elsewhere for NY celebrations.

Upon check out we thought our rate was £119 inclusive, but the rate advertised was ex VAT so beware of this. Perhaps our mistake but we expected £119.

Anyway all in all it was a great hotel, with no problems to report, other than we couldn't get hot water for a bath at 5pm, but shower was hot, weird one that.

Will stay again, in fact we are planning a return for Dec 31 2009 already.

  • Liked — Larger TV than mine at home!
  • Disliked — No hot water in bath, but shower was OK.
  • Stayed December 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank alflavor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dordrecht, The Netherlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 January 2009

Basically it is a good hotel for the money you pay; about 83 pounds per night (booked in august 2008) Stayed 2 nights, in two different rooms. In addition, 1 pound = 1 euro at the moment, extra advantage!

As the other reviewers were saying the staff is ok, the location is very good, clean spacious rooms and nice gym etc. We didnt take the breakfast because of the high cost, just walk down towards saint pauls cathedral and numerous places can be found to grab a nice sandwich for a few pounds.

The hotel has a few flaws. In the bathrooms several items were not properly mounted on the wall. Also no heating in the bathroom. Unfortunately the heating system was broken on the 6th floor and our first night was therefore a bit cold. We complained several times at the front desk and got another room (upgrade), which was ok.

In conclusion, we had a great time!

  • Liked — Location
  • Disliked — cold night
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marc07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Small town
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 January 2009

I really enjoyed to stay here over the christmas holiday, the staff was kind and mostly very helpful (except when housekeeping took one of our keycards from our room).

The linen were really noisy, so you couldn't turn i bed without waking up the person next to you (weird problem, I know). Beds were a bit hard, and the air condition was on the fritz, it was nowhere near 25 degrees in our room (more like 19-20).

Nice room, spacious minifridge and bathroom. As usual, we got a view facing an alley... Our room was located very near the elevators, so we could hear the voice coming from there every time the doors opened.
Well equipped gym!

Located very close to the Tower Hill underground station, so you won't find a better hotel at this price anywhere this central.

The thing that really bothers me, is that they reserved the cost of the stay at my creditcard, without saying they did so!
This means that they reserved 400 pounds on my creditcard, even though I payed in cash the very next day! I payed on december 23rd, and I STILL haven't gotten my money back! I am in dire need of that money, but the hotel has totally ignored my e-mail about it.
I can understand that they want to reserve the amount for safety reasons, but they should tell you about it - and inform you that you might not get your reserved money back in a couple of weeks!

If you're staying - don't pay in cash if you need your money. Other than that, it's a nice hotel.

  • Liked — That Tower Hill was only a couple of minutes away.
  • Disliked — The trouble with payment.
  • Stayed December 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Cicantrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 January 2009

This is an excellent hotel which is about a 2 minute walk from Tower Hill tube station.It's a short walk from the tower of london and plenty of bars and restaurants in the near viscinity.
Room was excellent - large shower and bath, also a large bed with a sofa and flatscreen tv. Bottles of water left in the room each morning and tea making facilities topped up.
The only reason i've given it 4 stars instead of 5 was due our double bed being 2 singles joined together and problems with the air con in the room. Apart from those minor problems it was excellent.
We ate breakfast aroung the corner in the wetherspoons pub as it was £15 for breakfast in the hotel,there is also a gym in the hotel which looked well equipped.
Other plus points were the dvd player in the room and free rental service of about 200 dvd's,also the staff were very helpful and kept our bags till the afternoon after we had checked out.

  • Liked — Location,room and free dvd rental
  • Disliked — dodgy air con
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank beach_buoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 2 January 2009

Stayed overnight here as a theatre package for our daughters christmas present and was pleasantly surprised it was a lovely clean modern hotel near to the Tower of london with easy access to the underground. Our rooms were nice and had the most comfortable bed we have ever slept in! No views out of the windows though just buildings and offices but other than that it was great. Staff were very helpful and couldn't fault the breakfast, delicious!

  • Liked — modern and very clean
  • Disliked — no views
  • Stayed December 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DickyKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apex City of London Hotel

Property: Apex City of London Hotel
Address: 1 Seething Lane, London EC3N 4AX, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#53 Romantic Hotel in London
#62 Family Hotel in London
#75 Luxury Hotel in London
#84 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apex City of London Hotel 4*
Number of rooms: 209
Official Description (provided by the hotel):
Located in the city, close to Tower Bridge, this contemporary four star deluxe hotel has 179 stylish en-suite rooms. Designed for comfort, the rooms include widescreen TV, large desk, Free Wi-Fi internet access and local calls, ground coffee and selected teas, specially blended toiletries, iron and ironing board. The stylish bathrooms offer bath with separate walk-in power showers. Hotel facilities include Addendum Bar and Restaurant, Event space for up to 70 delegates and Gym. ... more   less 
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Also Known As:
Apex City Of London Hotel London
Apex City Hotel London
Apex City London Hotel
Apex Hotel London

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