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Travelodge London Central Aldgate East
Ranked #848 of 1,076 Hotels in London
Reviewed 25 June 2014

My past experience of Travelodges has not been positive - they are usually tatty, poorly maintained establishments of last resort. This one was no different. Shabby room, far too hot with a noisy fan as only means of temperature control. Awful racket from trains right outside the window and to make matters worse security lock on window broken yet close to a shady walkway outside. Took ages and three staff to check me in. Wafer thin, harsh towels, one big and one small. Hairs in shower that don't belong to me. General standard of decor in room and hotel shabby. On plus side TV worked and bed was comfortable so at least I was comfy lying awake in a pool of sweat listening to the trains.
I am finding that the quality gap between Premier Inn and Travelodges is getting wider all the time. I'm finished with Travelodges now. No more. That's IT.

Stayed: June 2014, travelled on business
Thank Neil0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge London Central Aldgate East, responded to this reviewResponded 3 July 2014

We are truly sorry so learn of your poor experience at our London Aldgate East hotel Neil0. We do require all of our rooms to be up to great standards so it is regrettable to learn you found your room to be unclean and shabby. We also do provide fans for our customers during the summer months to ensure they have a comfortable stay, we are currently in the process of ensuring all of our hotels have been fully stocked with extra fans. We’d like to be able to contact you to find a resolution. In order for us to do this please could you visit our website and use the Contact Us button to tell us more and when doing so please indicate you have left a TripAdvisor review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (483)
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443 - 449 of 483 reviews

Reviewed 24 June 2014

Stayed for 2 nights with my daughter, had accidentally booked a double room, however upon arrival we were greeted by Shantelle the receptionist who immediately changed us to a twin room, on the quiet side of the hotel and also checked the room had air con.. The hotel was clean, a short distance from the tube station and I would certainly stay again. The hotel has defiantly one of the best employees I have met, Shantelle deserves a huge thank you for making our stay at the hotel as enjoyable and stress free as possible..

  • Stayed: June 2014
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1  Thank Nicola W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Stayed here Mid June. Breakfast fair for the price, staff seemed good & friendly, BUT no air conditioning was working.Though they supplied a fan in the room, we had to have the windows open in our top floor room which let the considerable traffic & train noise in.
Beds good, room & shower good, but did not get a decent sleep.
Our advice is check that the air conditioning is fully functional before booking.

  • Stayed: June 2014, travelled as a couple
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Thank ChrisLake38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

stayed here for the weekend during the London Marathon,
Great location, bang in the middle of everything , plenty of bars and restaurants.
Hotel was lovely clean, and beds very comfy, asked for a additional duvet as me and my friend where sharing a double and they kindly put in our room while we was out.

Bathroom very clean and the shower was lovely after the marathon.Staff where fantastic nice and polite and helped us with ideas where to go to eat on a sunday as everywhere closes early ! how odd.

Defo wud come back here central and easy to get round and sleep factor top marks

  • Stayed: April 2014, travelled with friends
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Thank Karen68StHelens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This hotel is graced with great helpful friendly staff, and an excellent base position to explore London. However, the staff here are under fire from guest complaints regarding the lack of air conditioning. From what we, (6 x guests), were told, this has been an ongoing issue for some time. The rooms are so hot, and only have a free standing noisy electric fan, or windows that in our rooms, open onto a London mainline railway that is both busy and noisy till very late, and likewise very early. As soon as you speak to staff they are aware as to what you are about to say, as they hear this on a regular basis.
My advice would be to stay at the Premier Inn which is situated 100 yards down the same road.
Come on Travelodge, get your act together!!

  • Stayed: June 2014
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4  Thank Boyci22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

The staff were friendly and helpful. The room and breakfast was good value for money and clean. It is close to a train track so there was some noise but that is only to be expected in the location. Inside the building it was quiet



  • Stayed: June 2014, travelled with family
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Review collected in partnership with Travelodge
Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

The staff were very good but were let down by no working air conditioning in rooms although fitted, Do not have room 4, it reminds one of a cell with no opening windows and inadequate ventilation. Should be used for store room not hotel room

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Travelodge
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge London Central Aldgate East

Address: 6-13 Chamber Street, London E1 8BL, England
Region: United Kingdom > England > London > Whitechapel
Amenities:
Hotel Style:
Ranked #848 of 1,076 Hotels in London
Price Range: £48 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge London Central Aldgate East 3*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Travelodge Hotels Ltd, Ebookers, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your Travelodge London Central Aldgate East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
London Aldgate East Travelodge Hotel London
Comfort Hotel Tower London
Travelodge London
Travel Lodge London
London Travelodge
London Travel Lodge

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