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“Good place to stay.”

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Smart Hyde Park View Hostel
Ranked #512 of 930 Speciality Lodging in London
Reviewed 30 May 2014

Good location, near to underground and hyde park, good atmosphere, the staff isn't so nice, but they are ok. Simply breakfast, but good enough for the price. Shower was hot and bathroom clean. The only thing was he bedroom was too hot, because there was just one window and the bed was blocking it.

Room Tip: try to get a room with a big window.
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  • Stayed: May 2014, travelled with family
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Thank FeFanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott P, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 13 June 2014

Hi and thanks for your review. This summer the temperature's have us working hard to try and improve the comfort of our fabulous guests. Cheers again.

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103 - 109 of 377 reviews

Reviewed 17 May 2014

Great location and place to base yourself in London. Easy access to multiple underground stations. Quiet venue also being back a few streets from the main street. Good value for money. During our stay, stayed in both the Hotel and Hostel sides of the hotel. Both were clean and secure. Would stay again.

  • Stayed: May 2014, travelled with friends
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2  Thank oz2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 19 May 2014

Hi! Thank you very much for this positive review!

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Reviewed 11 May 2014

i stayed here for three nights in a six person mixed dorm. i was the only man with five young women in my room, whats not to like about that? i think i was the happiest man in london. the location is good near to kensington and hyde park, tube stations are five minutes away although they were on strike when i was there. hostels are the best and cheapest way for a single traveler to stay places and i will continue to use them. i am going back to london in a couple of months time and i would stay here again.

  • Stayed: April 2014, travelled solo
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2  Thank Darren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 12 May 2014

Hi! Thanks for your positive review and appreciating our great locations:) We really enjoy our job so it's great to hear that you had a good time with us! Hope to see you back sometime soon!

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Reviewed 20 April 2014

Never stay here guys, our room didn't have any of the things that were stated. Staff were rude & couldn't be bothered to help us! Even spoke in their own language whilst dealing with our complaint when they could speak clear English! Nothing more rude than that!!! Eugh. Vile, unclean, unsafe & generally a crap "hotel" I'd rather sleep In a bush full of red ants than this place! May I add there was a bath with no bath plug.. When we asked for one we wasn't allowed one due to safety measures, yet they allow that death trap lift to be in use! Lift up windows which lead to other rooms & a 120ft drop right outside the window onto the street, dangerous for small children or anyone intrigued to step outside the window... Lol. Never again. It ruined our whole stay, however guys, watch war horse at theatre.... IMMENSE!!! :)

Stayed: April 2014, travelled as a couple
1  Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 22 April 2014

Thank you for your review. First of all I would like to say that we are a hostel not a hotel and it is a bit unfair to expect hotel facilities. About your comments: in all our windows there are safety barriers no matter the floor the room is situated in and our lift works perfectly. Though we are really sorry our staff came across as unpleasant.

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Reviewed 17 April 2014

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with BudgetPlaces
Thank Kim Å
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 22 April 2014

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Reviewed 9 April 2014

The six beds dorm is a small room, size of a single, with a locked window and the bunk beds are composed by three vertical beds each. I am glad I am not claustrophobic otherwise I could have died there. The bathroom in 4 days has never been cleaned and neither has been the room.
The only bin was in the bathroom because there was no room for it in the dorm.
You have to pay for lockers (£1.50 a day) and they are so noisy on opening and closure.
Also,you have to have £10 deposit for each guest in cash on arrival and you get charged if you pay by card(any tipe) the whole bill.
The breakfast is miserable: butter, jam, coffee, milk and one type of ceral, all in a messy table.The number of tables is unsufficient for the number of guests in the hostel and the breakfast room is underground and poorly lit.
The hostels host also big groups of students (like school trips) which are allowed to make noise throughout the night and in the early mornings.
Staff is not welcoming and they look annoyed with customers.
I felts so ashamed with my guests for this experience.
SImnply don't go and don't let some good comments make you believe you will get a good stay.

Room Tip: Choose another hostel!
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  • Stayed: March 2014, travelled with friends
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Thank Coralmaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 11 April 2014

Thank you for review. We try to offer cheap accommodation for low budget travellers at very good location, the prices we offer do not include lockers charges and towels as most of our customers do not need to use them therefore they do not end up paying for things they do not need. We also offer free simple continental breakfast to our guests.

Our housekeeping/ cleaning staff start as early as 06:30 and finish at 15:30. We do regular check every one hour during these times to maintain good cleaning quality. However, if any cleaning issues get reported to receptionists by guests, it will be dealt with promptly.

This charges/deposit have been told you when making the booking. We are trying to make the accommodation charges simple and affordable to our guest. Should you choose to pay with debit/ credit card then these charges are imposed by our bank. The £ 10 deposit is refundable to you on check out.

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Reviewed 4 April 2014

The picture of the room are very different from what the reality is. The breakfast is only bread and butter?! We were a group of 5. The toilet was not working properly. If it is a backpack hotel, than this info should be in the website.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with BudgetPlaces
Thank Mariana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta K, Guest Relations Manager at Smart Hyde Park View Hostel, responded to this reviewResponded 7 April 2014

Hi, thank you for your review. We are sorry to hear that your stay with us wasn't as good as expected. We love what we do and we try to do it the best we can. We have different types of dormitories to suit different types of travellers depending on their budget. We offer a cheap and competitive accommodation at very good location.

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Additional Information about Smart Hyde Park View Hostel

Address: 16 Leinster Terrace, London W2 3EU, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #512 of 930 Speciality Lodging in London
Price Range: £13 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smart Hyde Park View Hostel 2*
Number of rooms: 40
Official Description (provided by the hotel):
Just 110 yrd from Hyde Park, this hostel is a 5-minute walk from Queensway Underground Station. It offers spacious rooms with an en suite bathroom and free WiFi access throughout. The dormitories at Smart Hyde Park View all have lockers and a hairdryer for guests to use. Private rooms are also available, with a TV and telephone in each. Free Wi-Fi is available in the common areas. There is a lounge bar for guests to enjoy, with drinks, snacks and a flat-screen TV. Continental breakfasts are served daily. There is a 24-hour front desk and free luggage storage for early check-ins. The property is set in a classic listed building on a residential street in the heart of London's bohemian Bayswater, one of London's most beautiful districts. Smart Hyde Park View is 875 yrd from Kensington Gardens, and Marble Arch and Oxford Street are within 20 minutes' walk. The Royal Albert Hall can also be reached in 20 minutes' walk, and Westminster and the Big Ben are a 10-minute Tube ride away. Westminster is a great choice for travellers interested in Shopping, Theatre and Monuments. ... more   less 
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Also Known As:
Smart Hyde Park View Hotel London

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