We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“perfection”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Plaza on the River - Club and Residence
Ranked #215 of 1,089 Hotels in London
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“perfection”
5 of 5 bubbles Reviewed 11 December 2011

absolutely amazing, cannot fault it one bit. From checking in to checking out our stay was fantastic. The suites were perfect and the views are literally breath taking. Would recommend spending more & getting the best

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sb0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 15 December 2011
Dear SbOx,
Thank you for your Trip Advisor comments. We wish you a Merry Christmas and Happy New Year and hope to see you back soon.
Have a wonderful weekend.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,376 reviews from our community

Traveller rating
    956
    259
    85
    45
    31
See reviews for
539
391
67
216
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 December 2011

I chose Plaza on The river apartments for my proposal and couldn't be more happy with the results. The staff are ALL very friendly and kind and make sure your needs are always attended to. I had one of the Hotel managers help me plan my visit/proposal and she was absolutely excellent as I was not the easiest person to work with. She managed to decorate the room as requested and even got the chef to cook something that was not on their menu (my Fiance's favourite meal) They were always happy to help with everything! In regards to the apartment, we stayed in the river view with balcony and the view in the evening was amazing. The apartment is really clean and has everything there that you'll ever need. There really is nothing you could fault them on. I 100% will recommend this hotel to anyone and will definitely be returning. And most importantly she absolutely loved it and said yes! :-)

Room Tip: To make it worth while book the river view apartments and if possible the ones with a balcony.
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 15 December 2011
Dear HarryG
We are very pleased that you've had an enjoyable stay with us and I'm aware that the Team went out of their way to ensure you had the perfect stay. Congratulations and we all wish you a Merry Christmas and Happy New 2012.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
104 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

Positives:
- spacious studio room incl. kitchenette, Nespresso machine and complimentary pint of milk and water
- walk-in shower
- dvd player and flat TV
- staff was of highest calibre
- voucher for complimentary cocktails at bar
- top restaurant - great presentation of food
- breakfast only £10 extra, exceptional value!

Negatives:
- shower pipe leaking water
- low water pressure on upper floor
- late check-out agreed, but keycards stopped working at noon
- could hear TV from room next foor
- why would the room maid ring the door bell at 8.30am on a Saturday morning?!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank insulaner1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 8 December 2011
Dear Birmingham.
Thank you for your comments. I will ensure this will be address accordingly but would like to ensure you we always try to deliver what we promise and do hope that the negatives will not influence another visit.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 December 2011

We stayed for 3 nights in a one-bedroom suite with a balcony that overlooked the Thames and with views of Big Ben and Parliament. We didn't want to leave! It was immaculate in presentation and comfort and we could not fault any aspect (which is unusual for us!) We arrived early after a long flight and whilst our room was not ready immediately the concierge called us within an hour to say that it was. The location is a short walk (about 10mins) to the nearest tube (Vauxhall) but there are probably closer buses. What you see on the website is what we got. It will be hard to stay anywhere else when we are next in London.

Room Tip: Pay for a river view and balcony if you can - it is worth it!
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FussyGuest2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 8 December 2011
Dear Australia,
We are very please to read that you've enjoyed your 3 day stay with us. Hopefully we get to see you again in the near future. Enjoy your summer whilst we are having a cold and dark winter.
Have a wonderful week and see you soon.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 December 2011

I spend 3 days in this hotel and it was all great. Big, spacious rooms with awesome view on the Parlament & Big Ben. Good value for the space provided. Clean. Modern furniture.

But the last night ruined my stay. First of all when i returned home after partying i noticed that i'm out of cigarettes so i asked the reception for some. They said they didnt have any so i asked them to get them for me. They just said "no". I asked to send a cab driver to get some and again my request was just denied for no reason. It was a very simple request but they wouldnt do it so i had to walk trough the rain to the next petrol station to find some.

The same night i called the reception and told them that i would like a late check-out until 2:30 PM. The receptionist said that this would be no problem and would cost me 10£. I agreed and he said its confirmed. At 1 PM i got a call from reception and a rather rude guy asks me why i havent checked out yet. I told him that i will check out at 2:30 as agreed but he didnt know anything about that.

At check-out i noticed that they billed me 45£ for late-checkout and when i pointed out that i had agreed for 10£ they just said "no thats not true". Every decent hotel would have admitted their fault (event if it wasnt their's) and not bill me anything. But the receptionist actually said to me that its not possible that i had agreed for 10£ because that "would have been to cheap". Do they think i am retarded or something? Somebody obviously screwed up and instead of apologizing they are blaming me for it?

The way they handed the incident doesnt want me to come back, even tho the rooms were really great. But i just dont want to run into any sort of trouble there if even a minor incident like this cant get handled.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Beyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redcar, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2011

An excellent weekend staying at the Plaza on the River. A lovely glass of champagne greeted us at check in. Very friendly staff and a beautiful lobby. We were given a free upgrade from a studio apartment to a one bedroomed apartment. This was immaculate and very spacious. Also given a voucher for a free drink in their lovely lounge bar. Everything about the weekend was 5 star. Would definitely return.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 8 December 2011
Dear DianeT,
Thank you for taking the time to visit Trip Advisor. We are always very thankful to have our guests leaving us such amazing and constructive feedback.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 November 2011

Felt very welcome upon arrival, completely bowled over by the view from the room!
Dinner at Chino Latinos was fantastic.
Overall we loved our stay at the hotel.

Room Tip: Definitely upgrade to a room with a view of the river.
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123Vicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review, 8 December 2011
Dear 123Vicky,
Chino Latino is an award winning restaurant and we are very proud being part of such a success story. Thank you for your feedback and we do hope we welcome you back.
Kindest Regards,
Albert van der Westhuizen
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Park Plaza London Riverbank
#381 of 1,089 in London
4.0 of 5 bubbles 4,823 reviews
Southbank
Park Plaza County Hall London
Show Prices
Show Prices
Show Prices
South Kensington
Collingham Serviced Apartments
Southbank
Park Plaza Westminster Bridge London
Park Plaza London Waterloo
#114 of 1,089 in London
4.5 of 5 bubbles 519 reviews
Show Prices
Show Prices
Show Prices

Been to Plaza on the River - Club and Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza on the River - Club and Residence

Property: Plaza on the River - Club and Residence
Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#163 Luxury Hotel in London
#175 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Priceline, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Plaza on the River - Club and Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza On The River - Club And Residence Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing