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“really nice place to stay with family”
Review of Plaza on the River

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Plaza on the River
Ranked #219 of 1,068 Hotels in London
Certificate of Excellence
Brasschaat, Belgium
2 reviews
“really nice place to stay with family”
Reviewed 15 April 2014

excellent hotel, friendly staff, not far from the Big Ben (walking distance even with childeren). glad we've found a place where we could stay together as a family (2adults and 3 kids), normally we have to book 2 rooms. very large apartment, very clean. breakfast in Chino Latino was great. we will come back to this hotel when visiting London again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 16 April 2014
Dear NathalieM Family,

Thank you for choosing Plaza on the River Club and Residence whilst staying in London and thank you for sharing all your valued comments via Trip Advisor. Indeed the two bedrooms apartments are perfect for families visiting London. The kitchen facilities are an extra especially when you are travelling with children.

I was happy to read that you were extremely satisfied with the our Hotel and that we enhanced your stay with our service. I will now share your feedback with all our team.

I am looking forward to welcome you again at Plaza on the River and please do not hesitate to recommend us to your family and friends.

Kindest regards,
Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (273)
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Kent
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 April 2014

Great hotel would recommend to all ...... We stayed for our anniversary and could not have asked for anymore ...... Service was great and friendly staff ...The room was very clean and spacious and we also stayed for breakfast which was very nice ... We will be 100% be back to visit A*****

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chantal1529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 15 April 2014
Dear Chantal1529,

Happy Anniversary.
I am delighted to hear that you have chosen Plaza on the River Clun and Residence to celebrate such a special occasion.

My colleagues and myself are looking forward welcoming you back in a year time for yet again one more anniversary if not sooner.

Please feel free to contact me directly to assist you with the booking.


Kind regards,
Gabriella Kolber
Front of House Manager
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Atvidaberg, Sweden
2 reviews
Reviewed 11 April 2014

Excellent hotel to stay at if you have a large family and doesn't want to need to book two rooms at the ordinary hotel chains in the city. Located in a quiet part not far from everything you wanna visit. The standard is well above every other London hotel in this price range.

Room Tip: Talk to the staff, they are quit helpful in choosing the right room for you!
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 12 April 2014
Dear MixMasterMike_Atv,

It was a pleasure to have you here at the Plaza on the River Club and Residence!

We are glad that you loved your Two-bedroom apartment. We are really happy to hear that your found the standards, the price and the space better compared to other locations in London.

Thank you for your kind words and we look forward to being able to welcome you back for another wonderful stay when the occasion arises.


Kind regards,
Gabriella Kolber
Front of House Manager
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London, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 9 April 2014

Lovely hotel stayed one night the staff were really friendly and welcoming studio apartment was huge lovely comfortable bed only downfall was we was woken up early morning due to building work next to our room but overall had a lovely stay.. Didn't try the food as we eat out hopefully we will come back again and next year :)

Room Tip: Would definatly like to upgrade to a better view room next time
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 12 April 2014
Dear HannahB,

First of all, thank you very much for your lovely comment about your recent stay at Plaza on the River Club and Residence.

Also, thank you for your kind words staff and the apartment. This is much appreciated. The door is always open for your return.

Please accept our sincere apologies for any possible noise disturbance from next door.
I hope you will understand that the hotel has no control over the construction works currently taking place however we are working together with our neighbours to minimise any disruption - your feedback is of great value to us.

We are looking forward welcoming you back.

Kind regards,
Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
belfast
Level 6 Contributor
227 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 3 April 2014

Great location. Kitchenette was well equipped and modern. Rooms were very spacious and clean. Staff were friendly. Good sleep. Food was very good. Reasonable price for London. What more can you ask for!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank belfastim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 4 April 2014
Dear shabaBelfast,

Thank you for such lovely praise. It was with great joy to hear of your stay here with us and that you had received the Plaza on the River Club and Residence experience.

I do so hope you return to us soon.


Kind regards,
Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 March 2014

When in this hotel, the river view is definitely worth the extra cost. Service is excellent and still personal and warm. Rooms are like suites i.e. really spacey. Hotel is clean and the breakfast is very good. Special thanks to Imre and Gabriella on the front desk, and Sara of the breakfast.

Room Tip: River view is a must
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marko R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 2 April 2014
Dear Marko R,

Thank you for your review, I’m pleased you enjoyed our great location and you liked our apartments/suits.
Our lovely Housekeeping Team is indeed working hard cleaning rooms.

I have forwarded your comments to the Breakfast Team, especially to Sara as well as Imre.

We are looking forward welcoming you back.


Kind regards,


Gabriella Kolber
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2014 via mobile

Stayed 3 mights and extended it to 4.
Room was spacious, light, clean with fridge, kitchen facilities ans washer/dryer.
Gym was good for hotel standards.
Restairant food well presented and tastey.
Staff very helpfull.
Mini supermarket 30 metres away.
Vauxhall tube 7 mins walk.

Will definitely stay again.

Stayed March 2014, travelled solo
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriella_Kolber, Front Office Manager at Plaza on the River, responded to this review, 30 March 2014
Dear Chris M,

Thank you for taking time to review our hotel.

I am so delighted to read that you enjoyed your stay with us and that our team of associates were able to make your stay all the more special.

We look forward to welcoming you again in the future!

Kindest regards,
Gabriella Kolber
FRont of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza on the River

Property: Plaza on the River
Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#168 Luxury Hotel in London
#175 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Plaza on the River 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London

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