I stayed one night with my mum and sister for my mum's 60th birthday. I had asked for an upgrade to a river view as it was a special occasion and they obliged free of charge, so that was great. The room was fab apart from the strong smell of cigarette smoke (in a supposedly non-smoking room) which we complained about. Unfortunately the staff didn't seem too bothered - they just sent a girl up with an air freshener which didn't really help. There was also a delay of around 20 minutes on check in as our room wasn't ready at 2pm as it should have been. We were given free drinks in the bar as compensation though so it wasn't too much of a problem, although had it been any longer it would have made us late for our afternoon tea booking.
Apart from the smell, the room itself was great - spacious and clean with a lovely bathroom and all the amenities you could wish for - even a washing machine! They also left balloons and a card in the bedroom for my mum's birthday which was a nice touch. Shame about the view of the building site but that can't be helped. It was surprisingly quiet throught our stay (Sat-Sun) although this may not be the case during the week when the builders are around. The location was excellent: it was only a 5/10 min walk to Vauxhall tube station and within walking distance of the London Eye, Houses of Parliament etc.
The bar downstairs had a pleasant atmosphere and I can recommend the mojitos! It was expensive but you expect that in central London. The breakfast in the Chino Latino restaurant was also very good with a huge choice.
All in all we enjoyed our stay and liked the hotel; it's just a shame about the few minor problems we experienced. It wasn't a cheap break and for that kind of money you expect everything to be perfect. For the location and the size of the rooms I would go back given the chance.
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- Also Known As:
- Plaza On The River - Club And Residence Hotel London