We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a lovely birthday week-end”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton London Canary Wharf
Ranked #71 of 1,068 Hotels in London
Certificate of Excellence
Bournemouth, United Kingdom
Level 6 Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“What a lovely birthday week-end”
Reviewed 20 November 2011

Stayed at this hotel on a coach week-end to celebrate my 60th birthday. The location was fantastic, within easy walking of the main centre of Canary Wharf, lots and lots of shops and numerous stations.
Our room (Room 219) was large, clean and well equipped. The view was over a building being built, but no work being done as it was Saturday/Sunday, but if you are in the front you have the DLR running nearly level with your window! The breakfast was one of the best we have eaten in all our hotel staying years! Everything you have ever wanted was there, very good quality and so tasty. Found the in-house restaurant very expensive but there is no shortage of places to eat, just past South Quay station found a lovely Italian restaurant.......unbelieveable!
Hoping to stay again next year.

Room Tip: Do not get one in the front overlookling the DLR.......make sure it is elsewhere
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
Thank you for your feedback, I pleased to read that overall you enjoyed your 60th birthday weekend stay celebration at the hotel and you found the breakfast to be one of the best you have eaten at hotels for years. I will certainly share your comments with the Head Chef.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,404 reviews from our community

Traveller rating
    2,124
    995
    208
    55
    22
See reviews for
613
1,458
144
743
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (504)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2011

Had the pleasure of staying in the Hilton earlier this month as I was attending the spirit of fire awards with my friend.
Every part of this hotel is simply outstanding.Lovely,friendly staff.Our room was on the 12th floor,the views were spectacular!!Also had access to the executive lounge situated on the 14th floor.The cleanliness throughout this hotel is first class.Absolutely loved it :-)

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AQ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
Thank you for your kind comments following your recent visit I was delighted that you enjoyed your stay especially the staff and the Executive lounge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
antwerp
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2011

what to say? a great hotel, great staff, very friendly and efficient, biggest room I've ever seen in London very very good breakfast. The weekend we stayed the DLR wasn't running due to engineering works, but this was no problem at all, as the underground is only a 5 minutes walk away. If at all possible we will be back!!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miekesAntwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
It’s good to read you enjoyed your stay and you found the breakfast to be good, the room large and spacious and the staff friendly and efficient. We look forward to welcoming you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 6 Contributor
285 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 17 November 2011

My wife and I stayed for one weekend overnight in August in a deluxe room, which we secured at a competitive and good value for money special offer rate of £136:00.

Reception staff were welcoming and efficient, offering us an earlier check-in, which was convenient. The room was spacious, furnished and decorated to a high standard, pleasing colours and well appointed with good quality toiletries, iron/board, complimentary refreshments and sensibly priced minibar.

A vegan breakfast option request was taken and shortly followed up by phone to clarify requirements. The next morning demonstrated the effort and commitment by kitchen and waiting staff in dishing up a varied and delicious breakfast comprising fruit juices, three bowls of fresh fruit salad, including melon, cherries and figs, porridge with soya milk, tomatoes, mushrooms, beans, side salad, toast, preserves and coffee! All courses were served at our table and every single member of staff was attentive and hospitable, exuding genuine warmth and pleasure in providing a professional and customer focused service. Compared to other mediocre and lacklustre hotel performances, I was pleasantly surprised and thanked all the individuals concerned who form this motivated and commendable team. Similarly, my wife was impressed by the range and quality of the regular breakfast items on offer.

From a visual perspective, commencing with the reception area through to the restaurant, the overall look was stylish and contemporary, functional and attractive, with clean lines and crisp colours.

In conclusion, a great location, superb environment and a thoughtful, meticulous and enthusiastic team approach, raising the bar in striving for the best possible customer experience.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kensmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
Great feedback, I appreciate your comments on how impressed you were with the hotel especially your room, breakfast and the service you received from the team. I will certainly share your comments with them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 6 Contributor
115 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 16 November 2011

Everything the other reviews say is true. Stayed for a business trip. Great everything. Breakfast service was wonderful and friendly every time. hope to be back in the future.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
Thank you for your comments I am pleased that you enjoyed your stay at the hotel and look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paphos, Cyprus
Level 6 Contributor
131 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 15 November 2011

My wife and I recently treated ourselves and upgraded our two night stay to include the executive lounge. The hotel was clean, the location suited our purposes and the staff were both friendly and helpful. The use of the executive lounge was extra, but worth that additional cost, a quite comfortable area with available beverages, afternoon high tea and hot snacks served with the evening alcoholic liquid refreshments. We would recommend this hotel.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenco66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 24 November 2011
I am pleased to read that you and your wife enjoyed your stay especially the location of the hotel and the executive lounge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 4 Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 November 2011

Stayed here for 1 night in Dec 2010. The room was very big, clean and nice.

The room service was a bit pricey and the food wasn't exactly great, on top of that I think they charged me 20% service charge for it, so if you are going to order room service don't have too much expectation on value for money.
Also the phone signal strength is quite poor in the room, you'd only get some poor reception right next to the window.

Other than the room service and mobile phone signal, I do think it is a very nice property, but probably isn't worth anywhere near £200 a night

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roncr7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 15 November 2011
Thank you for your feedback, I was disappointed to read your comments in relation to room service as in general, the feedback we receive for this department is positive. It is difficult to go back and investigate the issues as it is nearly a year since you last stayed at the hotel. However your comments have been taken on board and shared with the Food & Beverage Manager. With regards to the mobile phone signal, due to the area around Canary Wharf continuingly being developed many of the high rise buildings have been intermittingly affecting the signal in some areas of the hotel. We are currently in discussions with the mobile phone providers and are looking at ways in which we can increase the signal strength.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Novotel London Canary Wharf
Novotel London Canary Wharf
#89 of 1,068 in London
220 reviews
Greenwich
InterContinental London - The O2
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London - Docklands Riverside
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Show Prices
Show Prices
Show Prices

Been to Hilton London Canary Wharf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Canary Wharf

Property: Hilton London Canary Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in London
#67 Luxury Hotel in London
#77 Romantic Hotel in London
#164 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hilton EMEA, Ebookers, Hotels.com, Priceline, Prestigia, TripOnline SA, HotelsClick, 5viajes2012 S.L., HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing