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“3rd stay of 2011, excellent”

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Hilton London Canary Wharf
Ranked #76 of 1,063 Hotels in London
Certificate of Excellence
Dorset, UK
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“3rd stay of 2011, excellent”
Reviewed 4 December 2011

I have stayed here with my girlfriend in February, April and December of 2011 and the hotel has been excellent everytime. It is situated about 10 minutes from Canary wharf tube station and 2 minutes from South Quays DLR station. 20 Minutes from Waterloo on the Jubilee line even less for Westminster, London Bridge to change lines. Also one stop from North Greenwich for the o2 and coming up soon it's just 15 minutes from the Olympic site. I would advise potential guests to look at maps of how to get to the hotel as you have to really exit the tube station in the correct place, (2 exits available) walk though the bottom of a building and over a small footbridge which did cause some confusion on our first stay.

Rooms are large, spacious, clean and very well equipped. (hairdryer, ironing board, large tv, mini bar, safe, large beds, complimentary water daily, and more). Reception, lift and restaurant areas are all very well-lit, and clean.

You will hear trains passing the building from fairly early until well after 10 but you get used to it and it didn't wake us up. Views aren't espeically fantastic from the hotel, our 2nd stay we faced scaffolding but this wouldn't put us off.

Breakfast is fantastic, all the staff are friendly and helpful. We haven't had dinner there at all purely because of the obvious choices elsewhere in London but have used the room service twice which was also excellent quality and pretty speedy although very expensive.

On our latest stay we went to drop our bags off at 11am to go into London knowing full well we couldn't check in until after 3pm but were told straight away that a room was ready for us which was excellent and unexpected enabling us to quickly offload without the worry of doing it later.

We look forward to our next stay at this excellent hotel which I cannot recommened enough.

  • Stayed December 2011, travelled as a couple
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Helpful?
Thank hussbrick87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 8 December 2011
Thank you for your kind comments, It is great to read how you enjoy staying at the hotel. I will certainly share your comments with the team and we look forward to welcoming you back in the near future.
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  • Cleanliness
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English first
London, United Kingdom
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 December 2011

I stayed here only for one night, but surely will be staying again if I happen to come this side again for business.

The location is excellent, 3 minutes walk and you are in the middle of canary wharf. Citi building is just 6 minutes on foot. Station about 5 minutes.

The breakfast is very nice, enough variety to choose from and almost something for everyone.
Service with a smile and very helpful staff. I did not have a BlackBerry Charger and they were happy to find one for me.

Their is a hotel parking but it is charged additionally.

Rooms are spacious and have most of the facilities one may require. Fitness centre is good too.

All in all, a good choice if staying in Canary Wharf. My full marks to the hotel.

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
Thank sonirohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 13 December 2011
I am really delighted to read your comments and that you enjoyed your stay and the service provided by the team. We look forward to welcoming you back to the hotel.
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Barnsley, United Kingdom
Level Contributor
123 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 3 December 2011

My wife and I stayed here for a weekend, primarily to go to the tennis at the O2.
The room was comfortable, clean and the bed gave a good night sleep.
The hotel is convenitly close to Jubilee line and DLR.
Sraff were pleasant and helpful and it was particularly useful to be able to leave our bags, after checkout, so that we could spend the day in london unencumbered.
One small qibble abut breakfast, which overall was excellent, but the quality of the sausages was poor - low meat content and rather thick skins.
We had a special weekend deal whch was good value. We asked the price of an extra night and it was about £230 to stay on Sunday. I guess this is because its in the heart of the business district, but at that rate I would (and did) go elswhere.

Room Tip: Go for the highest rooms to get the best view. And if you are travelling around London get an Oyster...
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  • Stayed November 2011, travelled as a couple
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    • Location
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Helpful?
Thank rayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 8 December 2011
I’m glad you enjoyed your stay and that you found the staff to be pleasant and helpful. I have shared your comment regarding the sausages with our Head Chef.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitby, United Kingdom
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 November 2011

8 of us stayed here for 2 nights. Staff were really friendly and nothing too much trouble - changing our bed from twins to double, finding some creme de menthe (no, I don't know why she wanted it either!) for one of my friends. Really good breakfast choices lots of fruit, yoghurts, cereals, breads, full English, porridge etc., tho the cheese and meat a bit dried out on the Monday morning. We came for the tennis at the O2 and would definitely go back as it was one stop from the venue and only 5 mins walk to the tube (Canary Wharf). Rooms are a decent size, shower powerful and has all the usual facilities you would expect at a Hilton. and by booking really early we got a great deal on the price. Oh and yes it was very quiet so we got a great 2 night's sleep.

  • Stayed November 2011, travelled with friends
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Helpful?
Thank Goldielookinghair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 1 December 2011
Thank you very much for your feedback, I am really pleased to read that you all enjoyed your stay at the hotel, especially the location, the room and breakfast.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2011

Absolutey brill quite possibly the best hotel ever stayed in could not fault it at all the rooms were excellent even had speakers to listen to the tele in the bathroom

  • Stayed November 2011
    • Value
    • Location
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Helpful?
Thank Clairebear2206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, UK
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 November 2011

Good-sized room, very comforftable beds.
Only had a burger on the food front but was very good. Breakfast was up to the usual Hilton high standard.
Only 10mins walk from Canary Wharf tube, no complaints.

  • Stayed November 2011
    • Value
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Helpful?
1 Thank John_Kelly123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 1 December 2011
It is a pleasure to read that you enjoyed your stay at the hotel and found the room to be of a good size, the bed comfortable and breakfast up to usual Hilton high standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stevenage, United Kingdom
2 reviews
Reviewed 28 November 2011

Myself and my partner stayed here for one night - This was our second time staying at this hotel, and were once again not disspointed!!. Staff were friendly and polite. We were also upgraded to a delux room on the 10th floor...VERY NICE!!.

Can't reccomend this hotel enough...We look forward to returning soon!!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MARK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this review, 1 December 2011
Great to read you enjoyed your stay and that you were not disappointed. I will surely share your comments with the team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Canary Wharf

Property: Hilton London Canary Wharf
Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in London
#71 Luxury Hotel in London
#77 Romantic Hotel in London
#164 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
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Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf

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