I stayed at the hotel recently and had a warm greeting from the receptionist - Carly. Quickly checked me in and advised me that breakfast was not in my rate. I told her that even if I wanted breakfast I would not have as I was running in the City of London race in the morning.
a nice surprise arrived - a welcome and good luck card and fruit and water. The guy that delivered that was equally as nice.
The staff I encountered were great. Stay was comfortable in a lovely room. Thanks.More