We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great for a long weekend.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hilton London Canary Wharf
Ranked #71 of 1,075 Hotels in London
Certificate of Excellence
Reviewed 24 July 2014

My wife and I stayed here in July 2014 for a long weekend. We were visiting London to see a show at the globe theater and a show at the O2. This hotel was great for both. It's only a few stops on the subway to the globe theater and one stop to the O2.

I imagine Canary Wharf is pretty busy during the week but at the weekend it was quite quiet which was perfect for us.

Rooms were nice and the executive lounge was good. The exec. lounge breakfast was not as good as in some other Hilton hotels I've stayed at though, limited choice.

As always though Hilton need to provide free Wi-Fi for all guests! (get with the times!). You can't give a five star review to a hotel without free Wi-Fi.

This hotel will be top of our list for future weekends in London. :)

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 25 July 2014

Thank you for your kind comments about your stay at the Hilton London Canary Wharf. It was nice to read you liked the location of the hotel and enjoyed the Executive lounge.

We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,565)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,897 - 1,903 of 3,565 reviews

Reviewed 24 July 2014

the location is excellent for business, very near to the tube stations and in a very nice area surrounded by very active life.

The rooms are good size (some hotels in London have shoe boxes instead of rooms) and the amenities following the standards.

Regarding the staff I can tell that is the best part of the hotel.
I would like to give a big thank you to ASHLY in the bar to be so nice, friendly and good cocktail bar man.
To ANDERin reception to be so attentive and to be the best receptionist that I have come across in longtime.
To CINTHYA in housekeeping to make our room the best one in the hotel and for all the hard work that I know she does

Room Tip: from xx01 to xx03 (for instance 1103) have AMAZING views
See more room tips
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank GemaTamames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 25 July 2014

We really appreciate your feedback, it’s great that you enjoyed the hotel and found the team members to be the best part of the hotel in particular, Ashly, Ander and Cinthya. I will certainly share your comments with them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We stayed here at the weekend, great deals to be had . We had a suite with great views and we upgraded to the executive level which afforded us access to the executive suite with wifi, food, drinks, snacks, breakfast. Really relaxing and worth the upgrade. The parking was underground, easy to access and cheap! This is a real find and we have already recommended it to others. Canary Wharf is a great place to explore with lovely places to eat, atmosphere, shops galore, bars and a great base to explore the rest of London from. We would definitely stay here again.

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank swaddy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 25 July 2014

Thank you for taking the time to share your experience, we would also like to thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Very polite people on the desk making you feel welcolm. Very pleasant rooms with, a first for my wife, a comfortable bed. Ample towels and washing facilities. The breakfast was exceptional in size and quality with loads of choice including the beverages.
Brilliant having ice machines outside the lifts. Massive TV and very effective air conditioning.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Maestro D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 25 July 2014

I appreciate the time taken to post feedback and was happy to hear that both you and your wife enjoyed your stay.

We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

Location perfect
Food vert good
Breakfast excellent
Staff very helpfull And friendly
Rooms modern And spacious
Bathroom spacious And Nice toileteries
Good bar with good service
À Pity THE Windows dont open (its probably due to THE suïcide from Herman brood still)
Apart from this small thing i Will certainly stay there again
Very Smooth connection to Waterloo station As well

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Yoginira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 24 July 2014

I am glad that you had such a great stay with us and found the hotel rooms to be modern and spacious, breakfast excellent and the team helpful and friendly. We look forward to welcoming you back in the near future. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

A smart hotel with nice rooms, but let down by the speed of service in the restaurant.

Went in to dinner at half seven, ordered, the starter took 45 minutes to arrive, and didn't see the main course till half nine. Far too slow to be acceptable in a hotel with these aspirations.

Room Tip: Try to find one on an upper floor that is away from the front where the DLR is (it runs past right o...
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank rogerh398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam_M_Smith, Manager at Hilton London Canary Wharf, responded to this reviewResponded 29 July 2014

Thank you for your feedback.

I was disappointed to read your comments about low service in the restaurant and have actioned with the Food & Beverage team accordingly.

I do encourage you to dine with us again in the future to allow us to show you that our service in the restaurant is of a high standard.

Warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

What a nice hotel! Got an exec room on a special summer rate so we had a great view from the 12th floor. Room was spacious, clean and modern with excellent and non noisy air con. Bathroom was clean and modern with separate bath and shower cubicle. I don't know if it's because it was a sat night but it was superbly quiet and we had a great sleep on v comfy beds and crisp linens.

Exec lounge was pleasant and well stocked with tasty canapés, afternoon tea etc and staff were attentive in the lounge and elsewhere in the hotel. Excellent speedy check in and generally good service.

South quay DLR is 2 mins over the road ( also v near a Tesco Express and a Pret)

Two small things that stopped this being a 5 star review - 1) a slow clearing sink ( small but annoying and easily remedied) 2) a curtain that didn't quite pull to the edge of the window thus letting bright light in v early.

Otherwise good job Hilton, I'll be back!

Lovely fish restaurant about 2 mins walk from here called The Dock - would highly recommend too. In easy walking vicinity there are also a couple of Indian restaurants, a Chinese and a Lebanese.

Stayed: July 2014
Thank Earnie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliverStockland, Manager at Hilton London Canary Wharf, responded to this reviewResponded 24 July 2014

I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay.

I have shared your comments regarding the slow clearing sink and curtains with the Facilities manager and Head Housekeeper.

We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Novotel London Canary Wharf
Novotel London Canary Wharf
#106 of 1,075 in London
387 reviews
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Show Prices
Show Prices
Show Prices
Greenwich
InterContinental London - The O2
Docklands / Canary Wharf / Isle of Dogs
Ibis London Docklands Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#146 of 1,075 in London
895 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton London Canary Wharf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Canary Wharf

Address: South Quay, Marsh Wall, London E14 9SH, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in London
#68 Luxury Hotel in London
#77 Romantic Hotel in London
#164 Business Hotel in London
Price Range: £105 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Canary Wharf 4*
Number of rooms: 282
Official Description (provided by the hotel):
Situated conveniently in the heart of London’s business district, Hilton London Canary Wharf is an obvious and popular choice for business visitors. As one of our guests you will have access to a high-speed internet connection, spacious desks to work from, a 24-hour business center and many other comforts. Rooms are fitted with a widescreen TV and an alarm clock that lets you plug in your MP3 player, meaning you can wake up to your favourite music.When you’re not busy working, make the most of the sauna, steam room or work out in the well-equipped fitness center. Or sip on a well-earned cocktail in the very popular Canary Wharf restaurant, Cinnamon. Hilton London Canary Wharf is very close to the O2 Arena and Westfield shopping complex in Stratford. This hotel is a great choice for anyone wanting to be close to where business happens but not too far from all the tourist attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, 5viajes2012 S.L., getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton London Canary Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Canary Wharf Hotel London
Hilton International London
London Hilton
Hilton Canary Wharf
Canary Hilton Wharf

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing