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Hotel Cafe Royal
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Reviews (1,530)
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Reviewed 9 December 2013

A long a storied history and a bright new future. The Grill Room gilded opulence shows the glory that is England. A beautiful architected boutique hotel steps from Piccadilly, walk to Carnaby Street, Chinatown and Theater District.
Newly renovated rooms with all modern designs, with an old world beauty. Staff are friendly and helpful.

Room Tip: Must have a drink in the Grill Room.
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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2  Thank Smrinaldi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSchoeffer, Director of Operations at Hotel Cafe Royal, responded to this reviewResponded 18 December 2013

Thank you for sharing your positive review about Café Royal hotel. I am heartened by your kind comments regarding the service you received and am very pleased to read of your appreciation for the design of the hotel and of the iconic Grill Room. I am very happy we met your expectations and we hope to welcome you back soon.

Warm regards

Francois-Xavier Schoeffer
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Fantastic location for a weekend escape in the heart of London. Wonderful Spa facilities, very confortable bedrooms, very discreet and efficient staffs, breakfast is too slow and a buffet should be considered.

Stayed: December 2013, travelled with family
1  Thank Courche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSchoeffer, Director of Operations at Hotel Cafe Royal, responded to this reviewResponded 18 December 2013

Thank you taking the time to provide your review of your stay with us. I am very happy to hear your appreciation of our spacious guestrooms and the Akasha Holistic Wellbeing Centre. I am disappointed that the breakfast service was not to your liking and thank you for your helpful suggestion. I hope we have the opportunity of welcoming you back to Café Royal hotel soon.

Kind regards

Francois-Xavier Schoeffer
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

Rooms are quiet, incredibly comfortable and everything works as it should. Most luxury hotels focus on promotion of aesthetics/presentation and disappoint when it comes to the basics/functions. This place concentrates on delivering the basics to an excellent standard and then overwhelms you with the extras.

The bed and bath in the junior suite are a sensation. I was in Piccadilly but could have been in the most secluded part of accra.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kwaku b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSchoeffer, Director of Operations at Hotel Cafe Royal, responded to this reviewResponded 9 December 2013

Many thanks for penning your kind words following your recent stay at Café Royal hotel. I am heartened by your kind comments regarding your appreciation of the contemporary design of the hotel. We have sensitively restored all areas of historic interest, whilst ensuring comfort for the modern traveller, including triple glazing for complete whisper quietness within the centre of London. Our guestrooms are some of the largest in London and we thank you for your appreciation of our hand carved white Carrara marble bathroom.

We look forward to welcoming back to Café Royal hotel in the near future.

Warm regards

Francois-Xavier Schoeffer
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013 via mobile

Attention to detail was impressive and nothing was too much trouble. Since its renovation and new owner - much improved.
Food was v good especially the main - beef cheeks were impressive! A little pricey but it is a central london hotel!
Definately worth a visit

Stayed: December 2013, travelled on business
Thank beenaroundstillgoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSchoeffer, Director of Operations at Hotel Cafe Royal, responded to this reviewResponded 9 December 2013

Thank you very much for your kind review of Café Royal hotel. We are delighted you enjoyed your dining experience in the Ten Room at Café Royal hotel and the cuisine offered and I will be sure to pass on your comments to Executive Chef Andrew Turner and his culinary team. We hope to welcome you back again soon

Kind regards

Francois-Xavier Schoeffer
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2013 via mobile

A very beautiful and tasteful setting. This place must have not been here long as every corner seems to be new. Our room was very comfortable. The staffs were very helpful with everything. We really enjoyed our stay here. A superb weekend break for two. Thank you.

Stayed: December 2013, travelled on business
Thank Kevinloved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancoisSchoeffer, Director of Operations at Hotel Cafe Royal, responded to this reviewResponded 9 December 2013

Thank you for taking the time to share you experience at Café Royal hotel. We are pleased you enjoyed your stay and we will pass on your kind words to our team regarding the service you received. We look forward to welcoming you back to Café Royal hotel.

Warmest regards

Francois-Xavier Schoeffer
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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