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“Excellent room, friendly staff, disappointing breakfast”

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Hampton by Hilton London Waterloo
Ranked #142 of 1,069 Hotels in London
Certificate of Excellence
Trondheim, Norway
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent room, friendly staff, disappointing breakfast”
Reviewed 28 July 2014

We spent one night at this hotel. The staff was all really friendly and helpful.

The room was spacious, quiet and comfortable. We got two different pillows to choose between, there was AC (our trip was during a hot week in London, so it was much appreciated) and the bathroom excellent.

Everything looked really good, so we looked forward to a good breakfast. It was, however, highly disappointing. There weren't many breakfast items to choose from and most of them felt ready-made (especially the scrambled eggs). The potatoes were cold, the bread at best average and we got the feeling the hotel didn't put their heart into this. All in all, we found the food to be of low quality. Also: no bacon or fried eggs, and the coffee was terrible. We expected more, especially since the hotel has "Hilton" in its name.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank oterpoter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (336)
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English first
Co.Antrim, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

The hotel is in a great location, just down road from train station. Tourist locations within easy walking distance. The hotel is clean, bright and busy. Staff friendly and helpful. The room was excellent and kept very clean. The breakfast was fine, eat as much as you want. Will use this hotel again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford, Connecticut
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 July 2014

Stayed here for business and some vacation time at the end of the trip - chose the location to be near Waterloo Station for easy travel to the Farnborough Air Show. Besides being a Hilton traveler, the hotel was great.

I was pleasantly surprised with how big the room and and bathroom was - didn't expect this as I am used to smaller room sizes in London. And having free Wifi in the room was a huge plus.

Breakfast was above average - it gets quite busy around 830am so if an early riser, it is best to get there early. There is a restaurant attached but didn't eat there - so many options around the corner from the hotel to choose from, especially Waterloo Bar + Kitchen which is 50 meters or so away (a must by the way).

You are also about 10-15 minutes away from the London Eye and Big Ben/Parliament. Just a great location to explore and great value for the room cost. The staff were very helpful with directions and suggestions. Will stay again!

Room Tip: Unless you are using a car service, would suggest that when arriving in LHR to take the Heathrow shu...
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 4 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 July 2014

Stayed 7 nights in a queen room with kids in a twin room - 7th floor. Views were good. Super bathroom and great shower. We were very impressed with the cleanliness and service. Staff were super helpful and pleasant. Breakfast was sometimes busy but excellent. Lifts can get congested but there's always the stairs! WiFi was good in the rooms. Easy walk to south bank area, 5 mins to Waterloo Station & Underground and 15 mins to Covent Garden. Highly recommend The Laughing Gravy restaurant nearlby (3 mins walk). Definitely recommend and we will be back.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank pizzapeetso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lytham St Anne's, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 July 2014 via mobile

Lovely hotel. The staff are very friendly and helpful. The bar servers a very nice cold Heineken. The rooms are lovely, clean and modern with a very comfortable bed. Good Internet access in the lounge (from PCs), and good free Wifi. Lovely toileteries in the room. And the free breakfast really is superb.

Stayed July 2014, travelled with family
Helpful?
Thank Snu01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2014

The Hotel is nearby the Waterloo Station (5min away). Free WLAN in the lobby and the rooms with very good quality.
The Service Personal is very friendly and check-in check-out was uncomplicated. Breakfast Room between 8.45am and 10.00 am is crowdy so do the breakfast before 9.00am. The rooms are new, clean and modern. Sleeping was wonderful. Safe is included.

Best Effort for an sightseeing and shopping trip in london. London Eye, Westminster Abbey, Big Ben are 20min away and reachable by feet.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Christian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014

Great room, great location, but the loud music at breakfast is so stressful and super annoying! The wifi is consistent, rooms are quiet. No drawers for clothing. Room is shaped like a boomerang. Convent and clean place to stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Lenore M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton London Waterloo

Property: Hampton by Hilton London Waterloo
Address: 157 Waterloo Road, London SE1 8XA, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #142 of 1,069 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton by Hilton London Waterloo 3*
Number of rooms: 297
Official Description (provided by the hotel):
Situated just a five minute walk from London Waterloo train station, the contemporary Hampton by Hilton London Waterloo hotel offers guests an elegant, yet affordable base in the heart of London; near corporate and government offices and exciting shopping, dining, nightlife and entertainment opportunities. Located south of the River Thames, near St. George’s Circus and Waterloo Bridge. ... more   less 
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