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104 - 109 of 1,981 reviews
Reviewed 12 July 2019

room size was too small, though full of all the expected amenities.
hotel location is perfect with local shopping/restaurant options, and direct transport links to Central London areas like Oxford Street

Room tip: if you are from India, contact Asmita Prabhu. Very helpful. A tip for a couple, a larger room size room is recommended (if available).
Date of stay: July 2019
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank advicefromParis
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GabrielaHPI, Duty Manager at Hyde Park International, responded to this reviewResponded 19 July 2019

Dear AdvicefromParis,

Thank you for taking the time to write the review following your recent stay with us at Shaftesbury Hyde Park International.

It thrills me to see that you enjoyed our room amenities and the hotel location. Kindly be informed that our hotel benefits from a wide range of room categories surely a Club Room would be more suitable for you.

We very much look forward to welcoming you back in the near future!

Kind Regards,
Gabriela Apostu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2019 via mobile

A small hotel that has excellent staff, who are friendly, welcoming and attentive. It was the wife's 50th and they made a point of recognising that and supplied drinks for the room. The room was a little small but well provisioned and spotlessly clean. Very comfy bed and right on Hyde Park and Bayswater tube station. Thanks for a lovely stay

Date of stay: July 2019
Trip type: Travelled with family
1  Thank 483iane
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GabrielaHPI, Duty Manager at Hyde Park International, responded to this reviewResponded 10 July 2019

Dear 482Iane,

Thank you for taking the time to review your most recent stay at the Shaftesbury Hyde Park International.

It thrills me to see that you enjoyed the hotel location and have had a pleasant experience with us. I am most grateful for your kind words addressed to the reception staff which truly capture our hotel mission. . All our team work hard each day to make things as perfect as possible for our valuable guests and they were only happy to read your review.

Our doors are always open for you and I hope to welcome you back and make your stay entirely enjoyable and memorable!

Kind Regards,
Gabriela Apostu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2019

We booked a double room but what we got was so small it could have been a cupboard, the bed was in the corner of the room which meant you couldn't even get into the bed..!! thick black hairs all over the bathroom.. disgusting..!! there are better places.. this is overpriced and the photos on the website are not accurate..!!

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank jk7ng
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 July 2019

The hotel is correctly renovated. It may needs to improve the elevator that is not enough for the traffic. Wifi is ok and price is affordable regarding the area where it is located. The most remarkable of the hotel is the staff. Gabriela at the front desk is really proffesional and kind.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank pablo f
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GabrielaHPI, Duty Manager at Hyde Park International, responded to this reviewResponded 10 July 2019

Dear Pablo F,

Thank you so much for sharing your review of your recent stay at Shaftesbury Hyde Park International.

I am pleased to read that you enjoyed your trip to London from our convenient location. We highly appreciate your feedback which gives us a chance to improve our hotel. I am delighted to see that you found our staff to be professional and a credit to the hotel as we pride ourselves on deliver a friendly and efficient service to our guests.

Our doors are always open for you and I hope to welcome you back and make your stay entirely enjoyable and memorable!

Kind Regards,
Gabriela Apostu

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Reviewed 6 July 2019 via mobile

Service is excelent and location is very good. The room cleanliness was spotless even if the double room is too small. I appreciated the room upgrade and staff were really helpful with all information especially Gabriela, Asmita and Charlston. I will definitely come back!

Date of stay: July 2019
Trip type: Travelled with friends
1  Thank mbraabf7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GabrielaHPI, Duty Manager at Hyde Park International, responded to this reviewResponded 10 July 2019

Dear Stay5151,

Thank you so much for sharing your review of your recent stay at Shaftesbury Hyde Park International.

It thrills me to see that you enjoyed the complimentary upgraded room and have had a pleasant experience with us. I am most grateful for your kind words addressed to the reception staff which truly capture our hotel mission. All our team work hard each day to make things as perfect as possible for our valuable guests.

We very much look forward to welcoming you back in the near future!

Kind Regards,
Gabriela Apostu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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