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“Very Good Quality Price”

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Chelsea Guest House
Ranked #326 of 1,068 Hotels in London
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Good Quality Price”
Reviewed 21 October 2013

We are living in London and when my family has visited me from abroad, they have stayed at the Chelsea Guest House.
The location is not the most touristy one but you can easily walk to the Stockwell or Clapham North Stations and you have many buses passing just on Wandsworth road.
The hotel doesnt open until 2pm which is a bit surprising as they dont even open the doors (you have your own key once you have signed in) but the rest of very good.
The refurbished rooms are lovely, clean, nice bathrooms, tea and coffee etc.
The reception people are nice and you can book a minicab form them at very resonable prices.
I would recommand this hotel as I have been recommanding it to my family and friends and have put it already in the list of hotels recommanded for my wedding next year.

Room Tip: Get the refurbished rooms which are much nicer than the old ones
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Lucile L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this review, 25 October 2013
Dear Lucile L,

Thank you for taking the time to write a review on Trip Advisor.

We have been refurbishing some of our rooms recently to a higher standard, taking comments and suggestions from our guests with reviews such as yours, so we really do appreciate and value your feedback on our efforts.

We believe being in the area we are, enables us to offer more competitive rates to our guests, and with easy transport links from the hotel, you can be in the centre of the city within 15 minutes.

Our reception is open 24 hours a day Monday-Saturday and only on Sundays does the reception open from 3pm, however there is always a member of the team on hand should any of our guests need assistance during the period of the reception being closed.

We are pleased to see you do and will recommend us to your family and friends, and we are more than happy to be hosting your wedding guests for your big day next year, by which time I am sure we will have more rooms refurbished for your guests to enjoy their time even more with us.

We do hope to see you again soon, and wish you all the best. If we can be of any help with making reservations for any of your guests, if you ask them to call us direct and we will gladly help them.


Kindest Regards,

Danielle Mort
Operations Manager
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962 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
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Chester
Level 6 Contributor
150 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 4 October 2013

I recently arranged accommodation at this hotel for staff members and must say the communication and friendliness of the staff was evident from the moment I sent the first e mail.

The staff members inform me the hotel was very good, friendly and quick to check in. Very good price for the location, will definitely use again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tracieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Operations Manager at Chelsea Guest House, responded to this review, 12 October 2013
Dear Tracieo,

Thank you kindly for taking the time from your schedule to write a review about Chelsea Guest House.

We are always so pleased to hear from our business guests, as we rarely get the opportunity to read such welcoming reviews from them, as we understand how busy our working lives can be, so taking the time to write a review is so very much appreciated.

Our reception team, is always on hand 24 hours a day to respond to emails and calls from our guests, and we always aim to respond as quickly as possible as we know time is of the essence when making reservations for leisure and business stays alike.

We want our guests to ensure they feel welcomed and their business valued, from the first point of contact with the guest house, to the minute they check-out and even longer after so, ensuring we follow up with any suggestions or comments the guests make to us during their stay.

We are so glad you, and your staff members enjoyed the Chelsea Guest House, and we are looking forward to working with you once again.

I wish you all the best and look forward to speaking with you soon.


Kindest Regards,

Danielle Mort
Operations Manager
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Broadstairs, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2013

I recently took part in the Shine Marathon marathon round London, and wanted somewhere to leave my bags before the walk - and sleep for a couple of hours afterwards!

The hotel staff were friendly and welcoming, and when I rang with a couple of queries, they reassured me completely within a couple of minutes.

They had prepared a map from the guest house to Battersea Power Station (where the marathon started from), which was a really nice touch.

The room was compact, clean and comfortable - everything I needed. The bed was comfortable (although an extra pillow would have been nice, but not essential!), the shower was excellent and I had everything I needed.

Thanks to the Chelsea - I shall definitely be booking again!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank mnwjm1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Guest Relations Manager at Chelsea Guest House, responded to this review, 2 October 2013
Dear Guest,
Thank you so much for writing this lovely review of your stay at Chelsea Guest House, we hope the Marathon went well and that you had a nice time. We’ve had a number of guests this year participating in the Shine event and always love to see dedicated people participate in such a worthy sporting event.
We prepared the map in preparation and if we had known that you wished an extra pillow, we would have been more than happy to offer it, as I’m sure after the long night, you wanted the extra comfort. As you’ve seen, our staff is very accommodating in that sense and is always happy to help.
We thank you once again for taking the time to rate your stay and look forward to see you again, either for next year’s Shine or any other occasion.
Best regards,
Paul
Customer Service Team
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Preston, United Kingdom
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2013

I stayed here when I was working in London in May this year. The main reason was price and wanting to stay out of the centre of London to just have some distance from work. The building is actually 2 large seperate converted houses; old London style. The building I stayed in was in the process of being decorated. This did not affect my stay at all. The reception staff were very helpful. The room was a twin, not large but very clean. Large rooms and low prices do not typify London! You have your own key for the front door. Chelsea Guest House is close to the station that can take you to Clapham tubes - 5 minutes walk, or 10 at most if you have cases/bags. There is a new McDonalds within 3 minutes on the same side of the road. Local small supermarkets are also close by. For decent pubs with food use the train and go one stop to Clapham High Street. Getting inot lOndon is via train/ then Northern Line. Only half an hour.

Room Tip: Front rooms are overlooking the main road, but road noise isn't too bad at all and the road is n...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this review, 24 September 2013
Dear Neil279,

Thank you kindly for taking the time to review your experience of Chelsea Guest House on trip advisor.

We quite often have guests, just like yourself, who are working in the city but want some distance from work also. We are pleased to be able to offer this, whilst still being within a 10-15 minute bus journey from the centre of London and all of the wonderful sights it has to offer.

Whilst we are currently undergoing more improvements at the guest house, we are doing so in a way that does not impact our guests stay with us. We are doing these improvement works due to our guests comments and suggestions through reviews such as these and believe our guests are enjoying the benefits.

We do find ourselves in an ideal location, with Clapham close by, with its array of restaurants, bars and shops there is always somewhere for everyone to enjoy the local area as well as the bright lights of the city.

We do hope you will return to Chelsea Guest House on your next business or leisure trip to London, and until then we wish you all the best.

Kind Regards,

Danielle Mort
Operations Manager
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Perth, Australia
Level 6 Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 27 August 2013

I found this place on Tripadvisor and decided to stay here due to the good reviews. We paid extra for a bigger double room, which was comfortable and clean (recently renovated with nice bathroom). We probably could have stayed in a smaller double as we were not there very much.

There were building works going on but it had little impact on our stay. No noise problems from this - just the cleaners sometimes starting too early in the morning! The staff were super friendly and helpful which is always a plus. I was disappointed that the internet did not work in our room (on the second floor). We caught the bus into the City - the stops were right out the front - very convenient. There is also a good variety of places to eat, drink and shop in the Clapham area - easy walking distances from the Guest House.

Room Tip: There is no A/C so you need to have a window open for fresh air. We had a room facing the rear rathe...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Guest Relations Manager at Chelsea Guest House, responded to this review, 2 September 2013
Dear FirieBenno,

Thank you for taking the time to write such an extensive review, we are glad to see that our guests have so many great things to say about their stay.
At Chelsea Guest House, we’ve been working hard to improve the rooms and extend our services, so we are happy that you appreciate our efforts. Of course, none of that is of use without our staff doing their best to make guests feel welcomed, so ask someone at reception for the best places in the area and we will guarantee you a great time. If not, we’re glad you used all the transport facilities that provide easy access to the city centre.
We’re sorry to hear that the heat was over-bearing at times, so perhaps we will see you again in the winter season. Until then, all the best from Chelsea Guest House!

Best regards,
Paul
Customer Service Team
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Sheffield
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 August 2013 via mobile

We were working in Lambeth for 4 days & stayed at the Chelsea Guest House, 1st impressions were excellent. In reception we noticed Building Works, so it was Obvious that the Guest House was undergoing major renovations. Our room was not much bigger than a cupboard, the double bed only just fitted & the decor & furniture dated. On saying that the room was immaculately Clean as were the bedding & towels. The bed was one of the most comfortable beds I've slept in. I'm sure if the renovations continue this will be one of the best places to stay in the area. We would definately go again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarolAHinchcliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Guest Relations Manager at Chelsea Guest House, responded to this review, 2 September 2013
Dear Carol,

We appreciate you taking the time to write a review of your stay at Chelsea Guest House, we hope your stay in London was satisfactory.
We take great pride in offering the highest standard of cleanliness and comfort so we are happy that you appreciated this, and even more so that you managed to get a good rest as a result of this. We have been indeed working to improve the rooms, and we will hopefully soon have even more comfortable beds, matched by a brand new décor.
As a guest house that regularly hosts professionals working in London, we hope that we've convinced you to come again and look forward to hearing from you on your next visit to London!

Best regards,
Paul
Customer Service Team
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Nottingham, United Kingdom
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2013

Always book at Chelsea Guest house Lucas is so helpful as well as the other staff always made to feel welcome every time we have stayed.
its a perfect location for the events we like to go to and the price is great.
rooms are clean and beds comfortable location is close to victory bus station as well as others plenty of local shops brilliant if you run out of things.

Room Tip: we have stayed in the family room and other rooms
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxi087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this review, 23 August 2013
Dear Maxi087,

Thank you for taking the time to review our guest house and your kind words.

We are pleased that you are a returning guest to Chelsea Guest House and have been able to enjoy our great affordable prices, clean rooms and comfortable beds. We also agree we are in a great location for the sights of London, we are also close to many great event hosting establishments such as Brixton o2 academy, Battersea power station and Clapham Common home of the SW4 Festival.

We will kindly pass the message of thanks on to Lukas and the rest of the team.

Once again, thank you for taking the time to write such a wonderful review!

We hope we will see you again soon when you attend another event in the city.

Until then, all the best.

Kind Regards,

Danielle Mort
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chelsea Guest House

Property: Chelsea Guest House
Address: 372 Wandsworth Road, London SW8 4TE, England
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#70 Best Value Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chelsea Guest House 3*
Number of rooms: 39
Official Description (provided by the hotel):
Welcome to Chelsea Guest House. Chelsea Guest House is conveniently located close to Central London and closer still to the famous and bustling Clapham where you can enjoy the selection of stylish independent boutiques, bars and restaurants on offer to suit every taste and budget. After your long day's sightseeing, a trip to the theatre, shopping or perhaps a visit to the vibrant night-life on offer in London, come back and relax in our warm and friendly guest house where your comfortable bed and well appointed room awaits. Our staff ensure excellent all round hospitality and service. Chelsea is hotel accommodation near to London's finest theatres of the West End, Brixton Academy for music concerts and shopping of the Kings Road and Kensington High Street.So enjoy the convenient location, special comfort and incredible value of the Chelsea Guest House. Contact us directly for special seasonal packages and offers! We look forward to seeing you soon.... ... more   less 
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Also Known As:
Chelsea Guest House Hotel London
Chelsea Hotel London

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