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“Very friendly and accommodating staff ”

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Chelsea Guest House
Ranked #333 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 9 August 2014 via mobile

Lovely refurbished rooms, friendly staff easy location to get it town. However road is busy but that doesn't come as a shock as it's on a road. For the price couldn't fault it, bus right outside, parking on the front and a great restaurant 10 mins walk.

Stayed: August 2014
Thank TravellingSingleMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, General Manager at Chelsea Guest House, responded to this reviewResponded 11 September 2014

Dear TravellingSingleMum,

I am so pleased to see you enjoyed our newly refurbished rooms and appreciated our teams friendliness and welcoming approach to all our guests.

The road outside the guest house can be busy during peak times, however we try to minimize the noise by having double glazing in our rooms, and soundproofing is part of our new refurbishment plans to ensure all our guests have an enjoyable nights sleep.

We look forward to seeing you again soon on your next visit to London.

Warm Regards,

Danielle
General Manager

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643 - 649 of 1,045 reviews

Reviewed 8 August 2014

Hotel recently renovated, the room and the bathroom were clean but very small. There's a bus stop very close that permits to reach Trafalgar Square or Westminster in 15/20 minutes.
The staff members were always friendly and helpful.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TaNGleDd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, General Manager at Chelsea Guest House, responded to this reviewResponded 11 September 2014

Dear TaNGleDd,

Thank you for your review.

As you mention, we are located ideally for the centre of the city with a 24 hour bus route that you can pick up just down the road from the Guest House.

We pride ourselves on cleanliness, location, value for money and our excellent service, so to read review such as yours that points this out, makes us beam with pride.

Thank you once again, and we would love for you to come and stay with us again on your next visit to London.

Kind Regards,

Danielle Mort
General Manager

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Reviewed 7 August 2014

My boyfriend and I stay at Chelsea Guest House for 5 nights on August 2014.
At our arrival a nice girl received and explained us the hotel's basics, she gave us the key of our room and of the main door (so we could always enter).
The room and the bathroom were a bit small and essential, but at the same time clean and enough, seeing that we used the hotel as "base" for the night.
According to us, if you are looking for a place to leave your luggage, take a shower and sleep, this hotel is recommended.
The only black mark is that our walls' room weren't soundproof and every morning at 5.30/6.00 began a noise like a construction sit; also the others guests' sounds were really audible.
All things considered, we think that, for the London's standards, Chelsea Guest House is a good answer if you are looking for an average hotel, clean, with a good staff, without exaggerated claims.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank LaviniaLavLav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Manager at Chelsea Guest House, responded to this reviewResponded 11 September 2014

Dear LaviniaLavLav,

Thank you for taking the time to write your wonderful review about your recent stay with us at Chelsea Guest House.

We truly appreciate all feedback from our guests, and all the team are thankful you noticed the hard work and effort that they put into their jobs each day to ensure all our guests leave satisfied with their stay, and wanting to return to the guest house again in the future.

When you are next visiting London, we would love to see you again.

Many Thanks,

Danielle
General Manager

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Reviewed 5 August 2014

I stay here with my 12 years old son for two nights. The staff were very friendly and helpful with directions. Our room had been renovated; the bathroom was bright & clean. If needed McDonalds was next door to the hotel. The Wandsworth Rd railway station Overground was only 100m from the hotel. You needed to change at Clapham High St station to the Black Northern Underground tube line to head for London or just keep on sitting on the bus which will bring you to Trafalgar Square in 10 - 15 minutes. Will recommend to my friends.

Room Tip: This guest house has two buildings next to each other. We have stay onthe main building where the re...
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Wieringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded 8 August 2014

Dear Wieringa,
Thank you so much for you positive comment about your stay at the Chelsea Guest House.
It is lovely to know we can cater for each and everyone’s needs, whether they come for one night stay, for a business trip or as tourists with kids and family. We offer different kind of rooms which, we believe, can match everyone’s pockets and requests. From the basic single and standard double, twin and family up to the premium rooms, twin, double, triple, more spacious and with more comforts.
We see ourselves as located in an excellent location to visit the centre: 24 h buses at the doorstep, overground at 100 mt, as you underlined, northern line 10 minutes walk away. Although you can reach the heart of the centre with a short ride, you can still enjoy the fantastic area of Clapham , 10 minutes walking away from the Guest House.
We are really happy you found our Guest House of your liking! We are currently undergoing some other renovation works to ensure all the rooms will look perfect for our guests.
We do hope to welcome you again and if you want you can contact us directly and we will try to find the room which best suits your needs.
Thanks once again.
Best Regards
Sofia

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Reviewed 4 August 2014 via mobile

The room was clean with a very good bed. Good location with a direct bus to downtown. But really small room, my double room was equivalent to a small single to me. A lot of noise from the outside and the inside.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Aude L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded 8 August 2014

Dear Aude L,
Thanks for your comment.
I am glad to read you notice how clean our rooms are. Our housekeeping team work very hard every day to maintain high cleanliness standard.
On your next visit to London, if you wish to come back and stay with us, we would be happy to look for the room which best suits your requests, whether that be a bigger room or one away from the main road, which some of our guests can find allows noise into their room.
Lovely Regards
Sofia

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Reviewed 3 August 2014

We found the staff were very friendly and extremely helpful with directions and with phoning a business for us. They also assisted carrying our luggage up the stairs to the top floor. Our room had been renovated; the bathroom was bright and airy with opening windows. Tea and coffee were provided, towels were changed each day. If needed McDonalds was next door to the hotel. The Wandsworth Rd railway station Overground was only 100m from the hotel. You needed to change at Clapham High St station to the Black Northern Underground tube line to head for London. The only problem we had with the room was during the hot weather London was experiencing at the time we couldn't open the window at night to cool the room as it faced the busy street. A desk fan was provided but a ceiling fan would give more comfort.

Room Tip: Ask for a room on a low floor at the back of the hotel/
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Diana161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded 8 August 2014

Dear Diana 161,
Thanks for your glowing review. It is a pleasure to read you had a great time while with us. This is the kind of feeling we always hope our customers leave the Guest House with!
As said before, our mission is to make our guests feel at home by providing them with all the assistance they may need during their stay. By reading your comments, I can say we are on the right way! Thanks once again.
The connections with the city centre from the Guest House are very easy and accessible, you can use the buses passing from our doorstep or the overground or even reach The Northern line in 10 minutes walking if you want to.
On your next time to London, call us directly, we will do our best to allocate you off the main street.
Best Regards
Sofia

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Reviewed 3 August 2014

Clean wide rooms, just some fixation to the bathroom and perfect, very nice staff and helpful, the location is excellent, near center of london but more quiet. definitely recommend and will return back

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Asmaa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea Guest H... L, Customer Service at Chelsea Guest House, responded to this reviewResponded 8 August 2014

Dear Asmaa c,
Many thanks for staying with us and for your shining comment.
All the team, from the reception to the housekeeping, ask me to thank you! We feel very proud of our work when our customers notice it. Our reception team is fully trained and naturally keen to advise our guests with all the tips they need to explore this beautiful city.
Our building team is already at work to fix the little things that need improving within our guest house, and we hope that when you return we will be able to show you the work we have done.
Thank you once again and we hope to see you soon!
Kind Regards
Sofia

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Additional Information about Chelsea Guest House

Address: 372 Wandsworth Road, London SW8 4TE, England
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#81 Best Value Hotel in London
Price Range: £51 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chelsea Guest House 3*
Number of rooms: 39
Official Description (provided by the hotel):
Welcome to Chelsea Guest House. Chelsea Guest House is conveniently located close to Central London and closer still to the famous and bustling Clapham where you can enjoy the selection of stylish independent boutiques, bars and restaurants on offer to suit every taste and budget. After your long day's sightseeing, a trip to the theatre, shopping or perhaps a visit to the vibrant night-life on offer in London, come back and relax in our warm and friendly guest house where your comfortable bed and well appointed room awaits. Our staff ensure excellent all round hospitality and service. Chelsea is hotel accommodation near to London's finest theatres of the West End, Brixton Academy for music concerts and shopping of the Kings Road and Kensington High Street.So enjoy the convenient location, special comfort and incredible value of the Chelsea Guest House. Contact us directly for special seasonal packages and offers! We look forward to seeing you soon.... ... more   less 
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Also Known As:
Chelsea Guest House Hotel London
Chelsea Hotel London

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