The staff was polite but consistently unhelpful, grossly incompetent and disorganized. The room is so small, it would give an agoraphobic claustrophobia. There were hairs all over the bed that were not mine. They only give you one pillow. The rooms are drafty and the walls are paper thin. The wireless is spotty and the hotel actually stores their vacuum cleaner in the stairwell. Though it's five minutes from Victoria coach Station, it's actually about ten to fifteen minutes from Victoria Station (the tube stop).
- Free Wifi