We booked a room for two nights with some friends and the website showed some quite nice pictures of "spacious" rooms, in fact they are TINY! 4 beds in one room, I mean barely so space to put luggage and walk around (with 4 people being there at the same time). We got to the room which had beds done and to our big surprise, matterasses were disgusting, hairs (not ours) in the bed sheets, on the pillows and some stains as well. The shower was horrible! There was so much stuff stuck in the shower sink that if you wanted to take a shower for more than 30 seconds, all the bathroom would be flooded (which happened to us)! We even had to go get hair with a plastic bag that was stuck, but it did not make it better, not to mention the STENCH in the shower itself. The window could not be locked properly, so even with the "clean" blankets on, it was cold, which I got sick of by the way. So overall, the staff might be nice, nice building and area next to Victoria Station, but I definitely would NOT advise people to go stay in this hotel.
+ Location, Nice staff
- Tiny Rooms, Inaccurate and misleading advert on the website (even booking.com confirmed they were okay, so imagine...), shower floods the bathroom easily and the cleaning, well is done in 30 seconds.
- Official Description (provided by the hotel):
- We are a family run group of three bed and breakfast hotels and we have over 33 years of experience in the hospitality industry. Each of the three hotels has its own unique atmosphere and is located in the excusive district of Pimlico, Victoria. ... more less
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