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“Excellent Hotel” 5 of 5 bubbles
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
Ranked #176 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Paris, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel”
5 of 5 bubbles Reviewed 27 October 2011

My wife and I stayed here for a 3 days gateway with our 12 months old daughter and we had a very good time.
Check-in was fast and very efficient. As it's already been said, all of the staff was very courteous and professional.
The hotel is recent so the lobby and common areas are clean and modern.
The rooms are well sized and beautifully appointed, Executive rooms have separate shower and bathtube (and I think a slightly bigger TV). When we stayed there the bath amenities were still the usual Crabtree&Evelyn.
The breakfast offers a wide selection of hot and cold items including the usual fruits, pastries, selection of bread... And everything is of good quality and the staff was very kind with our daughter.
We did not try the exec lounge or the bar/restaurant.
There are touristic places close to the hotel and the tube is just a few minutes walk, so it's a very good hotel with a very good location.

We'll definitely come back soon.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suvuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 30 October 2011
We appreciate the time you took to review our hotel. I am pleased that your stay was positive and enjoyable. I noticed your comment about the Crabtree and Evenlyn guest amenities and would like to inform you that we are currently rolling out a new range of bespoke amenities which I am sure you would enjoy on your next stay with us. Although you did not try our bar or restaurant outlets I do encourage you to try them on your next stay as the service and product offering are of a very high standard and I know that our Chef would love to have you sample his new menu items.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Cricklade, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 26 October 2011

Hi

Stayed here for three nights last weekend hotel is lovely the staff are polite and will answer any questions asked rooms are modern ,clean and spacious for Briish hotels.Can not comment on food because we ate out but many resturants,bars and pubs in walking distance.Only negative was the dividing room door not very sound proof but overall nice hotel.

wolf7

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wolf7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 27 October 2011
Thank you for taking the time to post comments about our hotel property. As a team we are committed to showing every guest that we care for their individual needs. I have taken note of your comments about the slight noise with regards to the inter-leading door. We will immediately investigate the exact room you stayed in as well as all other inter-leading rooms to see what the issue is. You can be sure that corrective action will be taken. We look forward to welcoming you back to our hotel in the nearest future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
workington
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 26 October 2011

Just returned home from a most enjoyable family break at the Tower Bridge Hilton.
Check in was smooth,and the first view of the public areas were more than pleasing on the eye.The room was spacious ,even with a fold up bed in for our teenage son.The complimentary water and wine were a nice touch,and the bathroom was more than adaquate.
The buffet breakfast was also an enjoyable affair,normally with a buffet breakfast you can have quantity or quality ,at the Hilton you get both!!We also like this location on the South Bank,only a 2 minute walk to HMS Belfast and all the other river attractions.You are also only a few minutes walk to London Bridge Tube.All of the staff were very courteous and professional.
All in all a great hotel in a great location.One final word ,look out for the Hilton half price deals in the media,and you will pick up a real bargain:)

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andnot123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 27 October 2011
I am glad to hear that we could add positivity to your recent family getaway! Our talented Chef Andrew McGie prides himself on delivering a superior breakfast offering so I will convey your specific comments to him and the rest of the kitchen team. Your feedback is greatly appreciated and we look forward to your next visit.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 25 October 2011

Stayed at the hotel recently, picked it because of the good reviews on trip advisor. This is a good quality hilton in London, close to a tube station with connections to central London and on a bus route that takes in the Square mile and the covent garden area.
The room was certainly nice and spacious and the hotel had good quality amenities that you would expect from a Hilton. Few shops outside and a tesco being constructed. Plenty of choice for bars and restaurants also.
Only downside was there was not much natural light in the room I was in due to the proximity of the office block directly across from the hotel.
Overall a good choice for a stay in the capital.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank magicbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 26 October 2011
I value the time taken by Valued Guests like yourself to comment about their experience/stay at our property. We have a highly motivated team dedicated to delivering a top quality product offering and exceptional service. We hope to see you back at our hotel in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed 25 October 2011

Just back from an excellent weekend birthday trip to the Capital.
Thought long and hard about where to stay as we like good quality and particularly non noisy locations.
The Hilton ticked every box , we got a standby upgrade to a very nice 8th floor De Luxe room with complimentary water and wine.
Staff superb and very helpful , I queried my bill as it showed mini bar drinks we had not consumed, evidently triggered by removing items and replacing them so beware and dont take out if not using , anyway a new bill was whisked to our room within 5 mins.
Location brilliant , nice walks along river , near a tube and lots of Restaurants and coffee shops , food outlets etc , recommend Cantina Del Ponto at Butlers Wharf for a good non chain Itlaian , not cheap but great location near Tower Bridge and excellent food , we even ate outsid In Octobere under the Heaters and is was warm.
All in all a great place to stay in London , very well run Hotel , we will be back , thank you Hilton.

Room Tip: Go for high floor
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Staffordshire Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 26 October 2011
I am glad to hear that you had an enjoyable Birthday with us and that my team were able to contribute positively to your overall experience. We thank you for the time taken to post your comments and look forward to welcoming you back to the hotel in the future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 October 2011

Typical Hilton, nice room, good breakfast, but this hotel is well located and a good deal can be had by booking ahead. Drink prices reasonable too (beer £4.40 a pint, the pubs locally aren't much cheaper!). Good Indian opposite and the M&S close by useful. All in all pretty good.

Room Tip: Book in January 'Hilton Sale' and go on the optional upgrade list (only £15 per night (guest...
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KMRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 25 October 2011
Your comments are greatly appreciated. We have a wide variety of Food & Beverage offerings both within our hotel and within close proximity to the hotel. Our Ruba Bar is a hotspot for evening drinks, short daytime meetings or simply a cup of coffee. The Larder restaurant offers a great menu with a superb experience in terms of service and product offering. We will be opening our new Sushi restaurant concept 'Yakimono' in the next couple of months and are really excited about being able to bring this new concept to market.

I am pleased that you enjoyed your recent stay with us and hope to welcome you back on your next visit.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 October 2011

We travel to London 3 or 4 times a year to stay for the weekend. We had not stayed in the London Bridge area before and we were very pleasantly surprised. It is very much still in development stages, but there is so much to do, with good places to eat and a good, clean underground station on the Jubilee line which takes you to Bond Street/Oxford Street - the centre of shopping in London. The hotel itself is modern with reasonable sized rooms, clean and with fairly good specs. What made the difference from other Hiltons and similar chains was the staff. They were extremely pleasant and helpful - all seemed anxious to make our stay as pleasant as possible. We will definitely be back again - to explore the area and stay at this hotel.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DSA48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 25 October 2011
Thank you for your favourable comments posted about both our hotel and the area within which it is located. We believe that the redevelopment of the London Bridge Station will continue to lift the image of our local area as well as the facilities on offer. My team and I look forward to welcoming you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Tower Bridge

Property: Hilton London Tower Bridge
Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Green Hotel in London
#88 Business Hotel in London
#93 Family Hotel in London
#130 Romantic Hotel in London
#137 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of the capital's most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city's financial and shopping districts. We're located in a prime sightseeing location, near to many of London's top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London. A choice of elegant rooms and suites await your arrival at Hilton London Tower Bridge. Select a spacious Suite with a separate living room and upgraded amenities. Upgrade to an Executive room to benefit from free breakfast each morning, refreshments through the day, and spectacular London views from the terrace. We offer a fantastic sightseeing location, within walking distance of the Shard, Shakespeare's Globe, trendy Borough Market, Tate Modern, HMS Belfast and the Tower of London. London Bridge Station is a 3-minute walk away, giving easy access via the Northern and Jubilee Lines to London attractions including Buckingham Palace, Westminster, the West End, Canary Wharf and the O2. Sip cocktails with family and friends in the lively atmosphere of the stylish TwoRuba Bar. Book a table for afternoon tea or simply relax with a newspaper and a fresh coffee. Feeling peckish? Sample mouth-watering snacks from the lunch and dinner menus. Drawing inspiration from the Italian way of life, Jamie's Italian is all about relaxing, sharing great food and enjoying each other's company. With its laid-back atmosphere, Jamie's Italian is the perfect spot to unwind with family and friends, while tucking into fresh pasta, beautiful antipasti, and delicious desserts. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge

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