We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location with rooms to match”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton London Tower Bridge
Ranked #169 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 13 May 2014

We stayed here for some days while visiting our family. The location, so close to London Bridge underground station on the Northern line, was the main reason we chose this hotel.
It proved to be a good choice. The rooms (as a Hilton H Honours member, I was upgraded to an executive double) were spacious and comfortable, although the lighting for hair and makeup wasn't the best (according to my wife). I said "rooms" because the 1st room, on what I think was the East (or London Bridge) side, was a little noisy at night, and we were moved to a much quieter room on the other side of the building.
The building and fitout is modern, and everything worked well. The atmosphere was classic Hilton: a little impersonal, but efficient. The staff were terrific.
On the only occasion we tried the restaurant, it was good with a tasty variety of foods, although not inexpensive (particularly for drinks).
The location is good for both tourist and business purposes, with the tube just a few minutes' walk down the road.
The only let-down was that the executive lounge was very small, and filled up quickly.
You can pay a lot more in London without getting a better deal. I would recommend it unless you have a pressing need to be in some other particular location.

Room Tip: If you're a light sleeper, ask for a room on the "Tower" side of the building.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank troypolyboutsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing all your valued comments via Trip Advisor.

I was happy to read that you were extremely satisfied with the location of the hotel, the level of service provided and mostly because we honour your loyalty to Hilton. I was thrilled to read your words “The staff were terrific” and will share it with the team that will be delighted 

We highly value both positive and negative comments of our returning guests and I will share your feedback concerning the Executive Lounge with the Hotel Manager.

I am looking forward to welcome you again at Hilton London Tower Bridge and please do not hesitate to recommend us to your family and friends.

Kindest regards,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (4,124)
There are newer reviews for Hilton London Tower Bridge
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,665 - 1,671 of 4,124 reviews

Reviewed 12 May 2014 via mobile

A very nice hotel located right next to the London tower bridge. The hotel suggest a great executive lounge and an even better concierge services. Although the executive suite were quite small I enjoyed my weekend stay mainly because an amazing service from the hotel staff.

Stayed: May 2014
1  Thank Tal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing all your valued comments via Trip Advisor.

I was happy to read that you were extremely satisfied with the level of service we provide. London is a city with many hotels, so It’s with pleasure that read your words “enjoyed my weekend stay mainly because an amazing service from the hotel staff.

I am looking forward to welcome you again at Hilton London Tower Bridge and please do not hesitate to recommend us to your family and friends.

Kindest regards,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

If you are looking at a luxurious afternoon tea experience - avoid this hotel.
Afternoon tea here is a conveyor belt experience, served in a canteen style environment.
1 scone, not even one complete sandwich per person and cakes that are laughable.
You'll be better off eating at Eat's across the road.
Do not waste you time or money on this place

  • Stayed: May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Panicos64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 21 May 2014

Dear Guest,

Thanking you for taking the time to write your feedback, it is with great concern that I read your comments regarding your Afternoon tea experience with us here at Hilton London Tower Bridge and firstly let me apologies that we did not fully meet your expectation.

With regards to the quantity of the sandwiches, please let me assure you that I will personally review our offering with our Head Chef.

We do pride ourselves on our exceptionally high standard of service and I do sincerely hope you will not judge us solely on the basis of this particular experience.

Kind regards,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

We recently stayed at the hotel at the end of a trans Atlantic cruise.Unfortunately the ship disembarked very early in the AM and we arrived at the hotel at approximately 11 am.Needless to say our rooms were not available until 3pm Each time we asked about our rooms , we were told Not yet. Once given our rooms , all went well.The hotel has a very delicious included breakfast buffet which had many choices.The location of the hotel can't be beat.It was a very good stay especially for a tour group.

Room Tip: The rooms are rather small.The bathrooms have the half glass shower door which I hate water goes eve...
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 604Lew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 14 May 2014

Dear Guest,

Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments.

We highly value both positive and negative comments of our guests. Concerning the check-in time, please be aware that we always try to check-in our guests as soon as early as possible, however some days this may not be possible due to occupancy. Please accept our apologies for the inconvenience caused.

I look forward to the pleasure of welcoming you again to The Hilton London Tower Bridge in the near future.

Sincerely,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Nice location, close to down town by walk. Excellent services. Good, complete and fast breakfast. Very clean room. Good price for London. I suggest to stay in this hotel if you are traveling to London

Room Tip: Asks room in the high floor
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank connyna1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 14 May 2014

Dear Guest,

Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments.

We highly value both positive and negative comments of our returning guests. I was pleased to read that your stay was enjoyable and that you consider our hotel the choice when staying in London.

I look forward to the pleasure of welcoming you again to The Hilton London Tower Bridge in the near future.

Sincerely,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

I came today with my husband to have afternoon tea at the hotel. My sister bought us the deal of the experience at The Shard and then the afternoon tea at the hotel.
We walked into the hotel, from the reception area we walked through a lobby to which people were eating. We then waited to be taken to our table. The lady checked us in to which our name was already ticked off. Our table was given to someone else. We then proceeded to another table. We sat down but all the tables around us were Not cleaned, cups, saucers, cutlery and excess food were all over tables. (Filthy)
The bread of the sandwiches were dry and not much at all.
As an afternoon tea it was very poor!
Would not recommend this to anyone.

  • Stayed: May 2014
    • Location
    • Cleanliness
Thank Sophiag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, Guest Relations Manager at Hilton London Tower Bridge, responded to this reviewResponded 21 May 2014

Dear Guest,

Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments.

We highly value both positive and negative comments of our returning guests. I it is with great concern that I read your comments regarding your Afternoon tea experience with us here at Hilton London Tower Bridge and firstly let me apologies that we did not fully meet your expectation. Please be assured I will pass you feedback to the Hotel Manager.

I look forward to the pleasure of welcoming you again to The Hilton London Tower Bridge in the near future.

Sincerely,

Carla Bento
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

Nice, clean and modern hotel. Rooms are of a good size (for London) and the sound insulation is very good. Beds are also comfortable so I slept well. The view was rubbish (a back street and an office block), but for one night who cares? The staff members on reception were friendly and helpful. The restaurant was uninviting, but there are plenty of eateries in the immediate vicinity, so it wasn't necessary to eat either dinner or an overpriced breakfast (£21.95!!!) in the hotel.
A speedy checkout was offered by just signing the bill that gets posted under your door and leaving it in the posting box, however I couldn't use this option because I need a receipt. Two copies under the door, one to sign and leave, the other to take away, would have been useful. I wonder if they've ever thought of that?

Room Tip: The upper floors (executive floors) probably have nicer views, but you will pay a lot extra for thes...
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ovm36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RasaKarlsone, PA to General Manager at Hilton London Tower Bridge, responded to this reviewResponded 22 May 2014

Dear Guest,

Thank you for taking the time to share your experience regarding your stay at our hotel! Apologies for the slight delay in our response.

I was happy to read that you appreciated our service and rooms, and especially pointed out the sound insulation.

With regards to the express check-out option, the full VAT invoice can only be created upon check-out, which is why the express check-out offers only an information bill in case you would need to introduce some amendments before concluding the transaction. In addition, for your convenience the VAT invoice is sent out via post, if the address is indicated, and/or via email, if an email address is provided on the express check-out envelope. I hope this will give a bit more insight in the express check-out process.

Thank you once again for your comments! They are highly valued and truly useful to the readers.

I hope that we will have the pleasure of welcoming you back in the near future.

Regards,

Rasa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
City of London
DoubleTree by Hilton Hotel London -Tower of London
Southwark
London Bridge Hotel
London Bridge Hotel
#90 of 1,072 in London
2,729 reviews
Southwark
Hilton London Bankside
Hilton London Bankside
#54 of 1,072 in London
1,693 reviews
Show Prices
Show Prices
Show Prices
The Tower
#275 of 1,072 in London
6,815 reviews
Southwark
Shangri-La Hotel, At The Shard, London
Westminster
DoubleTree by Hilton London - Westminster
Show Prices
Show Prices
Show Prices

Been to Hilton London Tower Bridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Tower Bridge

Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Green Hotel in London
#88 Business Hotel in London
#93 Family Hotel in London
#130 Romantic Hotel in London
#136 Luxury Hotel in London
Price Range: £146 - £418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of the capital's most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city's financial and shopping districts. We're located in a prime sightseeing location, near to many of London's top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London. A choice of elegant rooms and suites await your arrival at Hilton London Tower Bridge. Select a spacious Suite with a separate living room and upgraded amenities. Upgrade to an Executive room to benefit from free breakfast each morning, refreshments through the day, and spectacular London views from the terrace. We offer a fantastic sightseeing location, within walking distance of the Shard, Shakespeare's Globe, trendy Borough Market, Tate Modern, HMS Belfast and the Tower of London. London Bridge Station is a 3-minute walk away, giving easy access via the Northern and Jubilee Lines to London attractions including Buckingham Palace, Westminster, the West End, Canary Wharf and the O2. Sip cocktails with family and friends in the lively atmosphere of the stylish TwoRuba Bar. Book a table for afternoon tea or simply relax with a newspaper and a fresh coffee. Feeling peckish? Sample mouth-watering snacks from the lunch and dinner menus. Drawing inspiration from the Italian way of life, Jamie's Italian is all about relaxing, sharing great food and enjoying each other's company. With its laid-back atmosphere, Jamie's Italian is the perfect spot to unwind with family and friends, while tucking into fresh pasta, beautiful antipasti, and delicious desserts. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Travel Republic (UK), Booking.com, TripOnline SA, Hotels.com, HotelsClick, Ebookers, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Hilton London Tower Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing