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“Fantastic”

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Hilton London Tower Bridge
Ranked #169 of 1,068 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Fantastic”
Reviewed 5 August 2014

I can't fault the hotel, centrally located, fantastic staffs and the rooms were kept clean and in top shape. Great value for money, will definitely come back, enjoy my stay 100%. Compared to other hiltons I have stayed at this one tops the chart with great attention to detail and great consideration towards guest. A remarkable stay.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 6 August 2014
Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London, and thank you for sharing all your valued comments via Trip Advisor.

I was happy to read that you were extremely satisfied with the professional service we provide, and your stay with us was remarkable. We are very pleased that we made the difference, and our Hotel is on the top of the chart.

I am looking forward to welcome you again at Hilton London Tower Bridge, and please do not hesitate to recommend us to your family and friends.

Kindest regards,

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Edinburgh, United Kingdom
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 August 2014

Stayed here for four nights whilst on holiday with family. Our five year daughter really loved this place. Jose at reception was excellent, quick check in and he also gave us very useful leaflet for visiting London. Made us feel very welcome.
Hotel is in excellent location if visiting London with family, all major attractions are close to the hotel. Breakfast was excellent! Spotlessly clean rooms. Having complimentary bottled water (everyday) and red wine in the room with complimentary wifi was a very good touch indeed. I would highly recommend this hotel to anyone visiting London. Very impressed with everything especially as it is in Central London. Staff are very helpful. We would definitely stay here again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank bob_1074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 5 August 2014
Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London, and thank you for sharing all your valued comments via Trip Advisor.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times.
I was extremly pleased to read that your stay with us was excellent, and you were happy with our professional service. I will pass your comment to Jose as well.

I am looking forward to welcome you again at Hilton London Tower Bridge and please do not hesitate to recommend us to your family and friends.

Kindest Regards

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 August 2014

I recently stayed at the above hotel and was very impressed with the hotel and staff. I have found with London Hotels that they have been a little disappointing however this hotel was quiet the opposite. It is a very busy hotel and lots of staff around the reception area to help with check-in and luggage. We arrived around 1.30 and had a drink on the rooftop bar area with great view. Check-in is a little late at 15.00 and our room was not ready, immediately the receptionist contact house-keeping to hurry the process and we were given passes to the executive lounge. Only 10 minutes had passed and we were told our room was ready. The rooms are modern and very clean and the location is great on a couple of minutes walk to London Bridge and if you are taking one of the hop on buses and river cruises they all located in this area. I would definitely stay here again.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank N0ttingham51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 5 August 2014
Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London, and thank you for sharing all your valued comments via Trip Advisor.

It is our philosophy to ensure that we provide our guests with the highest standards of product, and service at all times. I was happy to read that your stay was excellent, and you were so pleased with our professional service.

I am looking forward to welcome you again at Hilton London Tower Bridge and please do not hesitate to recommend us to your family and friends.

Kindest Regards

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 August 2014

We really enjoyed our stay at Hilton Tower Bridge. The location is perfect .. Right by Tower Bridge & the River Thames & just a short walk to The Shard. We stayed on the Executive Floor & the Executive Lounge also has a terrace with amazing views of The Shard & London's skyline.
Lovely breakfast in Executive Lounge. Great service too.
A big thank you to Carla & her team for the warm welcome back & making sure we had a great stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 5 August 2014
Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London, and thank you for sharing all your valued comments via Trip Advisor.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times.
I was really pleased to read that you enjoyed your stay, and the location was excellent for you. I will pass your comment on to Carla and her Team as well.

I am looking forward to welcome you again at Hilton London Tower Bridge, and please do not hesitate to recommend us to your family and friends.

Kindest Regards,
Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, UK
Level 6 Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 August 2014 via mobile

We booked in the January sale and this tine stayed in an executive room which provides access to the executive lounge. Great service we even managed to check in by 10.00. Well located and complumentary breakfast; snacks, evening canapes and alcohiol. Worth the extra money we will return.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Russ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 5 August 2014
Dear Guest,

Following your recent stay here at The Hilton London Tower Bridge, I would like to thank you for having taken the time to post your comments.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was pleased to read that your stay was excellent, and that we have made it right for you.

I look forward to the pleasure of welcoming you again to The Hilton London Tower Bridge in the near future.


Kindest Regards

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2014 via mobile

We stayed here for a night as we were visiting the shard for our anniversary. This hotel had a brilliant location as it's a 2 min walk to London Bridge and a 5 min walk to the shard. The hotel was clean and staff were helpful, was also reasonably priced as I booked early. Definitely would stay here again.

Stayed August 2014, travelled as a couple
Helpful?
Thank Mindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 5 August 2014
Dear Guest,

Thank you for choosing the Hilton London Tower Bridge whilst staying in London, and thank you for sharing all your valued comments via Trip Advisor.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know, that you enjoyed all aspects of your visit.

I am looking forward to welcome you again at Hilton London Tower Bridge, and please do not hesitate to recommend us to your family and friends.

Kindest regards,

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 August 2014 via mobile

Disappointing for a Hilton. Poor service, incredibly overpriced, and as bland a hotel as you can get. They don't make it clear that they don't change the sheets unless you ask, the breakfast is average, and it's only saving grace is proximity to work places we were visiting. Great area for tourists to see a rejuvenated part of a London, but it has much room for improvement as a Hilton..

Stayed July 2014
Helpful?
Thank Trikofioti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewa L, Public Relations Manager at Hilton London Tower Bridge, responded to this review, 6 August 2014
Dear Guest,

Thank you for having taken the time to post your comments following your recent stay at The Hilton London Tower Bridge. It was a pleasure to have you as one of our guests, and I am sorry for your disappointment.

It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We highly value both positive and negative comments of our returning guests, and I was sorry to learn of your concerns. We treat all negative feedbacks very seriously, and I will pass your comments to the relevant department.

We do pride ourselves on our exceptionally high standard of service and I do sincerely hope, you will not judge us solely on the basis of this particular experience.

Please do not hesitate to contact me directly when you make you next booking with us.

Kindest Regards

Ewa Laskowska
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Tower Bridge

Property: Hilton London Tower Bridge
Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Green Hotel in London
#88 Business Hotel in London
#93 Family Hotel in London
#130 Romantic Hotel in London
#133 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of the capital's most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city's financial and shopping districts. We're located in a prime sightseeing location, near to many of London's top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London. A choice of elegant rooms and suites await your arrival at Hilton London Tower Bridge. Select a spacious Suite with a separate living room and upgraded amenities. Upgrade to an Executive room to benefit from free breakfast each morning, refreshments through the day, and spectacular London views from the terrace. We offer a fantastic sightseeing location, within walking distance of the Shard, Shakespeare's Globe, trendy Borough Market, Tate Modern, HMS Belfast and the Tower of London. London Bridge Station is a 3-minute walk away, giving easy access via the Northern and Jubilee Lines to London attractions including Buckingham Palace, Westminster, the West End, Canary Wharf and the O2. Sip cocktails with family and friends in the lively atmosphere of the stylish TwoRuba Bar. Book a table for afternoon tea or simply relax with a newspaper and a fresh coffee. Feeling peckish? Sample mouth-watering snacks from the lunch and dinner menus. Drawing inspiration from the Italian way of life, Jamie's Italian is all about relaxing, sharing great food and enjoying each other's company. With its laid-back atmosphere, Jamie's Italian is the perfect spot to unwind with family and friends, while tucking into fresh pasta, beautiful antipasti, and delicious desserts. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge

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