Tried to use the mountain bike trails today only to be told that they are closed with no predicted date of when they will be open. This despite having been told yesterday by another member of staff at the velopark that they would be open and I could just show up at the appropriate day and time, even to the point of his lending me a pen so that I could write the opening days and times on the leaflet that he gave me. I had also tried to call before coming to check further details on bike rental, only to be left on hold for so long on an expensive 0845 number that I gave up and found the information I wanted on the website. Perhaps had they answered their phones they could have told me about the track closure. And perhaps the website could have mentioned it as well. The title to this post would have said check ahead, only I did and was given the wrong information. So I suggest double checking... All in all a pretty poor service.
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