We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value, pleasant stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
NH London Kensington
Ranked #251 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good value, pleasant stay”
Reviewed 27 February 2014

I stayed here for three days in a twin room and found the hotel to be good value. It was fairly quiet, the room and bathroom were a reasonable size and it is close to Earl Courts tube station. I had breakfast as part of my deal and found it to be perfectly adequate with a reasonable choice. Check in staff were very helpful. I stayed in this hotel a few years ago and if I was travelling on my own again would stay here.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 413anneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 March 2014
Dear Guest,

We appreciate your positive review regarding your stay with us.

It is very nice to hear you choose our hotel again for your visit to London. We are happy our staff and location made your stay comfortable and pleasant. We will make sure our team is aware of your compliments

We look forward to welcome you back at NH Kensington.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,516 reviews from our community

Traveller rating
    600
    657
    179
    45
    35
See reviews for
357
604
60
261
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 February 2014

just want to say thank you to all the staff working at NH Kensington, you made our stay just perfect.

On our arrival the room was not ready but they told us they will clean it as soon as the other guests left the hotel, after 40 minutes the room was ready for us!This made our day.

The room was very clean, big enough for the 4 of us and we love the location. the hotel is located just 5 minutes awaya from the metro station with lots of restaurants in the same street.

We will come back for sure.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mayaaaa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 20 February 2014
Dear Guest,

Thank you for complimenting our hotel.

We are glad to note our staff was helpful during your stay and you enjoyed our location and the rooms. It is very nice to hear you will choose NH Kensington for your nexy stay in London.

We look forward to welcome you back soon.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
178 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 6 February 2014

Was in London on business for a week and found this hotel in Kensington. The price was very affordable, close to the tube (metro) plenty of taxis going as well. The rooms are very clean but small. The breakfast was very good and worth the money. Has its own little bar too. The staff was very professional and helpful. For the money it is an outstanding value.

Room Tip: Order a room with a large bed...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BolasdeMadera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 February 2014
Dear Guest,

Thank you for sharing your positive feedback with us.

We are happy to hear that our location, the cleaning, the breakfast and our helpful staff met your expectations and made your stay pleasant. We hope business will bring you back to London.

We look forward to welcome you back at NH Kensington.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chalfont, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 February 2014

The location is adequate, a bit of a walk to everything. The rooms are okay, nothing special. the free internet cut off all the time and you have to continually get a new password all the time.The television has no British channels other than news in english. No Entertainment, kids channels, movies, music or the regular UK TV you find in any other hotel in London and no other options. All foreign Channels, Limited English. the staff is pleasant but not necessarily knowledgeable about London. There is no concierge who can help you with these things. I would pick a more British hotel not the NH chain. when I brought these issues up to the staff they were unaware that there were was no British regular channels and didn't seem too concerned. This trip was for my son and I to explore the Imperial war museums and British history. Britian TV has many documentaries on all day long about various battles and wars. And none of them were available to us.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 February 2014
Dear Guest,

Thank you for taking the time to inform us about your experience.

We try our best to meet the expectations of our guests. We are sorry to hear this was not the case during your visit with your son. Could you please send your contact details to duty.nhkensington@nh-hotels.com so we are able to contact you to see how we can solve this matter.

We look forward to hear from you.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2014

This hotel has a friendly and helpful staff. The rooms are quiet and is in a great location to anywhere in London that you would like. There are many great pubs and restaurants in the area. This hotel is within walking distance to two tube stops. The food at the hotel is good and a good value.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank MonicaAugustyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 February 2014
Dear Guest,

We appreciate your feedback regarding your recent stay with us.

We are pleased to note you enjoyed our location, the helpful staff and the quality of the food. It is good to hear we were able to make your stay comfortable. Thank you for sharing these compliments on tripadvisor.

We look forward to welcome you back in the near future.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fernandina Beach, Florida
Level Contributor
11 reviews
Reviewed 5 February 2014

Every aspect of this facility is great, maybe a free upgrade to premium wife for airline layover employees and double TV channels would be my only comment to get the room and
overall rating a 5. The staff is outstanding, upgrades to the facility workout room are very good. The new room service menu addition is also well received!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandjeby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 February 2014
Dear Guest,

Thank you for your positive feedback regarding our hotel.

We are happy to read you enjoyed our hotel and our staff was able to make your stay comfortable. Your remarks regarding the wifi and the channels will be discussed and your compliments will be shared with the team. We will make sure we will keep giving a great service in the future.

We look forward to your next visit.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
99 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 February 2014

Stayed in NH Kensington for 8 nights in January.
Firstly, there seems an unusual number of reviews for this hotel from 1-reveiw reviewers. Hmmm. Anyway, I would advise anyone interested in this hotel to weight this reviews according.

The good things: The hotel is well located, at the end of the A4 so a cab can take you straight from Heathrow with a minimum of fuss. The 74 bus stops right outside the door to take you into Sth Ken, Harrods and Soho; otherwise, Earls Court Station is about 200m away. Or if you want to walk, the museums and Kensington Palace are about a mile away. The hotel is also very clean, and very quiet - double windows are on the front, so don't worry about the bus stopping out the front. Beds are very comfortable. Gym is ultimately a 'hotel gym', but is better than most, with a good cable station and (gasp!) some free weights.

Bad things: Wifi, although free, is not strong and limited to 100mb, though more can be purchased. There is also a LAN connection (which I would have loved to have had), but was puzzlingly not available. TV's are about a 22-24in size, and not great quality - and although there is some International programming, there are only about a dozen channels in total. Perhaps I've been staying in too many business hotel such that I can recognise the cost controls. Also, the room doors close with a large bang, so we were often awoken quite early by the airline crews on their way out.

Room Tip: Ask for a room away from the airline crews, who often arrive and depart at odd hours.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this review, 7 February 2014
Dear Guest,

Thank you for taking the time to review your recent stay.

It is good to hear you enjoyed our location, the cleaning and our fitness facilities. We set high standards for ourselves and your valuable feedback will help us in our efforts to provide the service you want. Our maintenance team will be informed about the tv, the doors and the LAN connection. We will also discuss your feedback with our Wi-Fi provider and look into the possibility of being able to provide other options.

We look forward to welcome you again at NH Kensington.

Best regards,

Chetan Bhanot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Hotel Indigo London Kensington
South Kensington
Hotel Xenia Autograph Collection
South Kensington
The Park City Grand Plaza Kensington Hotel
Show Prices
Show Prices
Show Prices
South Kensington
Park Grand London Kensington
South Kensington
The Nadler Kensington
The Nadler Kensington
#58 of 1,063 in London
4.5 of 5 bubbles 3,625 reviews
South Kensington
DoubleTree by Hilton Hotel London - Kensington
Show Prices
Show Prices
Show Prices

Been to NH London Kensington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH London Kensington

Property: NH London Kensington
Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in London
#185 Luxury Hotel in London
#187 Business Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Official Description (provided by the hotel):
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, NHHotels, Hotels.com, Expedia, Priceline, Hotelopia, Superbreak UK, Traveltool, S.L.U., TripOnline SA, getaroom.com, HotelsClick, Evoline ltd, HotelQuickly, Cancelon and Hotel.de so you can book your NH London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing