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“Bar and Resturant”

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NH London Kensington
Ranked #245 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 March 2014

Claudia and Carolina will take excellent care of you! They are amazing as well as the rest of the staff! Please consider staying here during your visit to London. You must stay here and visit the bar and restaurant during Happy Hour!

Stayed: March 2014, travelled on business
1  Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 19 March 2014

Dear Guest,

We really appreciate your positive feedback regarding your stay.

It makes us happy to hear you are very satisfied about the service our staff is providing. We will absolutely make sure Claudia and Carolina will be informed about your compliments.

We look forward to welcome you back at our happy hour.

Best regards,

Chetan Bhanot

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Reviews (1,581)
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402 - 408 of 1,581 reviews

Reviewed 27 February 2014

I stayed here for three days in a twin room and found the hotel to be good value. It was fairly quiet, the room and bathroom were a reasonable size and it is close to Earl Courts tube station. I had breakfast as part of my deal and found it to be perfectly adequate with a reasonable choice. Check in staff were very helpful. I stayed in this hotel a few years ago and if I was travelling on my own again would stay here.

  • Stayed: January 2014, travelled solo
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Thank 413anneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 7 March 2014

Dear Guest,

We appreciate your positive review regarding your stay with us.

It is very nice to hear you choose our hotel again for your visit to London. We are happy our staff and location made your stay comfortable and pleasant. We will make sure our team is aware of your compliments

We look forward to welcome you back at NH Kensington.

Best regards,

Chetan Bhanot

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Reviewed 17 February 2014

just want to say thank you to all the staff working at NH Kensington, you made our stay just perfect.

On our arrival the room was not ready but they told us they will clean it as soon as the other guests left the hotel, after 40 minutes the room was ready for us!This made our day.

The room was very clean, big enough for the 4 of us and we love the location. the hotel is located just 5 minutes awaya from the metro station with lots of restaurants in the same street.

We will come back for sure.

  • Stayed: December 2013, travelled with family
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1  Thank Mayaaaa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for complimenting our hotel.

We are glad to note our staff was helpful during your stay and you enjoyed our location and the rooms. It is very nice to hear you will choose NH Kensington for your nexy stay in London.

We look forward to welcome you back soon.

Best regards,

Chetan Bhanot

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Reviewed 6 February 2014

Was in London on business for a week and found this hotel in Kensington. The price was very affordable, close to the tube (metro) plenty of taxis going as well. The rooms are very clean but small. The breakfast was very good and worth the money. Has its own little bar too. The staff was very professional and helpful. For the money it is an outstanding value.

Room Tip: Order a room with a large bed...
  • Stayed: September 2013, travelled on business
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Thank BolasdeMadera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for sharing your positive feedback with us.

We are happy to hear that our location, the cleaning, the breakfast and our helpful staff met your expectations and made your stay pleasant. We hope business will bring you back to London.

We look forward to welcome you back at NH Kensington.

Best regards,

Chetan Bhanot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

The location is adequate, a bit of a walk to everything. The rooms are okay, nothing special. the free internet cut off all the time and you have to continually get a new password all the time.The television has no British channels other than news in english. No Entertainment, kids channels, movies, music or the regular UK TV you find in any other hotel in London and no other options. All foreign Channels, Limited English. the staff is pleasant but not necessarily knowledgeable about London. There is no concierge who can help you with these things. I would pick a more British hotel not the NH chain. when I brought these issues up to the staff they were unaware that there were was no British regular channels and didn't seem too concerned. This trip was for my son and I to explore the Imperial war museums and British history. Britian TV has many documentaries on all day long about various battles and wars. And none of them were available to us.

  • Stayed: February 2014
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2  Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for taking the time to inform us about your experience.

We try our best to meet the expectations of our guests. We are sorry to hear this was not the case during your visit with your son. Could you please send your contact details to duty.nhkensington@nh-hotels.com so we are able to contact you to see how we can solve this matter.

We look forward to hear from you.

Best regards,

Chetan Bhanot

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Reviewed 5 February 2014

This hotel has a friendly and helpful staff. The rooms are quiet and is in a great location to anywhere in London that you would like. There are many great pubs and restaurants in the area. This hotel is within walking distance to two tube stops. The food at the hotel is good and a good value.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank MonicaAugustyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 7 February 2014

Dear Guest,

We appreciate your feedback regarding your recent stay with us.

We are pleased to note you enjoyed our location, the helpful staff and the quality of the food. It is good to hear we were able to make your stay comfortable. Thank you for sharing these compliments on tripadvisor.

We look forward to welcome you back in the near future.

Best regards,

Chetan Bhanot

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Reviewed 5 February 2014

Every aspect of this facility is great, maybe a free upgrade to premium wife for airline layover employees and double TV channels would be my only comment to get the room and
overall rating a 5. The staff is outstanding, upgrades to the facility workout room are very good. The new room service menu addition is also well received!

  • Stayed: February 2014
    • Value
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Thank Mandjeby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan B, General Manager at NH London Kensington, responded to this reviewResponded 7 February 2014

Dear Guest,

Thank you for your positive feedback regarding our hotel.

We are happy to read you enjoyed our hotel and our staff was able to make your stay comfortable. Your remarks regarding the wifi and the channels will be discussed and your compliments will be shared with the team. We will make sure we will keep giving a great service in the future.

We look forward to your next visit.

Best regards,

Chetan Bhanot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in London
#183 Luxury Hotel in London
#187 Business Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
Price Range: £116 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Official Description (provided by the hotel):
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 
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Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London

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