Stayed here in January with a friend for 5 nights. Did a lot of research and chose this hotel because of the reviews about the property, location and value. Really pleased to find that it was all true!
The staff was so welcoming, friendly and always ready to assist in any way they could. They helped make this a wonderful stay. Definitely take advantage of their complimentary breakfast and afternoon tea - such a value with the price of the room.
The property is well-appointed and well-located. The room was very clean and a comfortable size especially by Euro standards; the high ceilings really make a difference - it felt roomy and spacious. We didn't experience any problems with noise as some others had indicated. The bathroom was spotless and modern. The showers are on the small side but appropriate for the property. Our bathroom fan died the second day we were there and while the staff was apologetic, it did take two reminders to get it fixed (or this would have been a 5-star review).
The location is perfect! Everything we wanted to see was either a short walk away or reachable by bus/cab two blocks away.
This will be my "go to" place in London moving forward. The value of the location and hotel property would be enough to make this worth a return trip, but the staff definitely solidify it for me. Kudos and thank you for taking customer experience seriously!
- Official Description (provided by the hotel):
- Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more less
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- Also Known As:
- Sumner Hotel London